Communications Editor Supervisor jobs in Columbia, SC

Do you have a passion for helping others? Are you tech-savvy and attentive with real-time problem solving skills? If so, you'll fit right in with Spectrum's Field Operations team!

BE PART OF THE CONNECTION

Spectrum maintains our 32 million customers by offering trailblazing products and services. Our goal is not only to exceed the expectations of our users, but our employees too! As a CSC Supervisor, your focus is supervising, coaching, and developing a team of CSC Specialists. It'll be a highly collaborative team environment, colleagues supporting customers as well as each other!

WHAT OUR CSC SUPERVISORS ENJOY MOST

• Overseeing activities of Construction Support and Compliance staff
• Collaborating with other departments to enforce policies and procedures
• Developing and implementing new processes and tools
• Creating then managing action plans to improve performance
  

We are a Fortune 100 company operating 24/7 bustling call centers offering a variety of shifts. Spectrum's Customer Operations team works directly with our customers, focusing on their needs and simplifying the Charter experience. You'd be joining a positive computer-centric team with quality expectations that values partnership, long-term career growth, and great work-life balance.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience: Operations: 3 years, Billing platform (CSG, ICOMS, etc.): 3 years, Sales or relationship-management: 2 years, Financial, accounting, or data analysis: 1 year, Project management: 1 year
• Education: College work in Business, Accounting, related field, or equivalent experience
• Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
• Language: Ability to read, write, speak, and understand English
  

Preferred Qualifications

• Technical Skills: Aptitude to grasp new concepts and drive continuous operational improvements with the ability to translate data conclusions clearly
• Skills: Communication, collaboration, prioritization, organization, supervisory, multitasking, and problem solving
• Knowledge of: Sales and CRM tools (SalesForce, Siebel), billing systems, and other related software (e.g., CSG, Oracle, Synchronoss, Neustar, GIS, etc.)
  

SPECTRUM CONNECTS YOU TO MORE

• Supportive Teams: Learn from managers and work with team-oriented colleagues who want you to grow and succeed
• Competitive Pay: Generous $18 per hour starting pay
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company
• Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
• Total Rewards:
  

Apply now, connect a friend to this opportunity or

#LI-TT6