Commercial Tire Service Manager jobs in Virginia
Commercial Tire Service Manager manages the service staff to effectively meet customer requirements and minimize service related expenses. Assigns jobs within the service center and dispatches road and fleet service according to customer requests or established requirements. Being a Commercial Tire Service Manager makes recommendations for hiring, firing and disciplining of service techs. Trains service technicians and conducts new hire orientation; schedules other training as required. Additionally, Commercial Tire Service Manager ensures that company policies are being followed with regard to safety, DOT and established operating procedures. May require a bachelor's degree in area of specialty and 4-6 years experience with extensive knowledge of auto repair and shop management skills, including scheduling, inventory purchasing, expense control and customer service. Typically reports to a store manager. The Commercial Tire Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Commercial Tire Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Commercial Tire Service Manager jobs
Commercial Tire Service Manager
- McCarthy Tire
-
Newport, VA
FULL_TIME
-
JOB DESCRIPTION AND RESPONSIBILITIES
- Direct responsibility for Road Service Call Center in facilitating and managing all outside PM s and repairs.
- Lead team of service technicians establishing policy, procedures, and clarification when questions arise.
- Lead daily department activity ensuring the volume of work produced meets or exceeds company standards and ensures customer satisfaction.
- Establish and monitor department KPI s and individual metrics; coach employees for continual improvement in productivity and customer service.
- Review and approve high value and/or major repair estimates to ensure suggested repairs meet acceptable industry standards and that all applicable manufacture warranties have been applied.
- Review Road Service work orders to ensure billing and task coding is accurate to all G/L accounts.
- Lead and assist in continuous improvement activities by reviewing, changing, and improving processes in line with changing customer expectations/organizational goals.
- Monitor, on a daily basis, all inside and outside repairs while in process or post repair to capture unapplied warranties. Assist Shop and Service Manager on active downed units under repair to capture unapplied or denied warranty coverage by working with dealerships management and/or OEM representatives to mitigate extended repair down time especially on major component failures.
- Assist with parts vendors off-the-shelf defective parts warranty and file required claims to recover repair costs.
- Support company culture. All employees are expected to consistently, effectively and reliably perform in accordance with the company’s values as set forth in our core competencies.
- Answer incoming phone calls and handle customer inquiries.
- Analyze tire problems and advise customer as to solutions.
- Assign tasks to service employees in accordance with customer needs and employee skills.
- Assist with store inventory management.
- Follow and collect past due accounts.
- In conjunction with the Training Department, ensure service employees are properly trained for their positions.
- Maintain a clean and orderly work area.
- Handle payroll for department and track double time after hours calls.
- Schedule employees for after hours calls on a rotation schedule.
- Handle disciplinary actions for employees in department.
- Ensure adherence to all OSHA, and DOT safety regulations.
OTHER DUTIES/RESPONSIBILITIES- Other duties can and will arise, and candidate should be prepared to take on these challenges openly.
EDUCATION & EXPERIENCE- High School Degree or GED.
REQUIREMENTS- Ability to work in a fast paced, demanding environment.
- Must be able to work independently and also in a team environment doing other job duties as assigned.
- Position may require work responsibilities outside of normal business hours and infrequent travel.
WORK AUTHORIZATION- United States (Required)
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
- 1 Month Ago
Automotive Store Manager - Mr. Tire Staunton, Virginia
- Mr. Tire Auto Service Centers
-
Staunton, VA
FULL_TIME
- AUTOMOTIVE STORE MANAGER Pay: $48K-$60K Pay is based on experience. This role is eligible for additional compensation and incentives As a Monro Automotive Store Manager, you will lead all aspects of e...
- 1 Month Ago
Commercial Sales Consultant
- SERVICE TIRE TRUCK CENTER INC
-
Fredericksburg, VA
OTHER
- Job Details Job Location: Fredericksburg - Fredericksburg, VA Salary Range: Undisclosed DescriptionTire Business names Service Tire Truck Centers as one of the best Tire Companies to work for in the U...
- 18 Days Ago
Commercial Sales Consultant
- Service Tire Truck Center Inc
-
Winchester, VA
FULL_TIME
- Tire Business names Service Tire Truck Centers as one of the best Tire Companies to work for in the United States. STTC offers an excellent benefit package, very competitive pay, and a path for employ...
- 1 Month Ago
Commercial Sales Consultant
- SERVICE TIRE TRUCK CENTER INC
-
Harrisonburg, VA
OTHER
- Job Details Job Location: Harrisonburg - Harrisonburg, VA Salary Range: Undisclosed DescriptionTire Business names Service Tire Truck Centers as one of the best Tire Companies to work for in the Unite...
- 23 Days Ago
Commercial Roadside Tire Technician
- Rice Tire
-
Brandy Station, VA
FULL_TIME
- Title: Commercial Roadside Tire Technician - Fast paced & dynamic environment with opportunities for advancement! Job Description: We are looking for an Experienced Commercial Roadside Tire Technician...
- 18 Days Ago
Commercial Tire Service Manager jobs at Popular Companies
Commercial Construction Superintendent
- Meckley Services Inc.
-
Richmond, VA
- Job Description Job Description Job description MECKLEY SERVICES IS LOOKING FOR A COMMERCIAL CONSTRUCTION SUPERINTENDENT...
- 4/26/2024 12:00:00 AM
Commercial Service Manager
- Snider Fleet Solutions
-
Augusta, GA
- People who want to do a great job want to work for a company that values that dedication. We do. Snider Fleet Solutions ...
- 4/25/2024 12:00:00 AM
Commercial Service Manager
- Sniderfleet
-
- **Commercial Service Manager** **Department:** NC1NC2 **Location:** Gastonia, NC Snider Fleet Solutions provides tire & ...
- 4/25/2024 12:00:00 AM
HVAC Commercial Service Manager
- Service Logic, LLC
-
Salt Lake City, UT
- ** Commercial Mechanical** ** HVAC Commercial Service Manager** Salt Lake City, UT 84104 **Commercial Mechanical**, an e...
- 4/25/2024 12:00:00 AM
Commercial Service Manager - Construction & Building Materials Industry
- D.H. Pace Company, Inc.
-
Renton, WA
- Job Description Job Description DH Pace Company aspires to hire a Commercial Service Manager in our Renton, Washington o...
- 4/24/2024 12:00:00 AM
Construction Superintendent - Exterior Site Work
- Meckley Services Inc.
-
Chesapeake, VA
- Job Description Job Description Job description MECKLEY SERVICES IS LOOKING FOR A COMMERCIAL CONSTRUCTION SUPERINTENDENT...
- 4/23/2024 12:00:00 AM
Construction Superintendent - Exterior Work
- Meckley Services Inc.
-
Lorton, VA
- Job Description Job Description Job description MECKLEY SERVICES IS LOOKING FOR A COMMERCIAL CONSTRUCTION SUPERINTENDENT...
- 4/23/2024 12:00:00 AM
Commercial Construction Superintendent
- Meckley Services Inc.
-
Lorton, VA
- Job Description Job Description Job description Meckley Services is looking for a Construction Superintendent who has a ...
- 4/23/2024 12:00:00 AM
About Virginia
Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United States located between the Atlantic Coast and the Appalachian Mountains. Virginia is nicknamed the "Old Dominion" due to its status as the first English colonial possession established in mainland North America and "Mother of Presidents" because eight U.S. presidents were born there, more than any other state. The geography and climate of the Commonwealth are shaped by the Blue Ridge Mountains and the Chesapeake Bay, which provide habitat for much of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Commercial Tire Service Manager jobs
$61,846 to $79,933
Most Popular Cities in Virginia for Commercial Tire Service Manager Jobs
What does a Commercial Tire Service Manager do?
Commercial Tire Service Manager in Long Beach, CA
Our skilled mechanics can perform your commercial tire services so you can get your truck back where it belongs fast, and that’s on the road.
January 03, 2020
Commercial Tire Service Manager in Cincinnati, OH
To perform fleet inspections on customer vehicles (all sizes), assist with scrap tires and other duties as required.
February 06, 2020
Commercial Tire Service Manager in Madison, WI
"The Commercial Tire here always does a professional job.".
December 07, 2019