Commercial Tire Service Manager manages the service staff to effectively meet customer requirements and minimize service related expenses. Assigns jobs within the service center and dispatches road and fleet service according to customer requests or established requirements. Being a Commercial Tire Service Manager makes recommendations for hiring, firing and disciplining of service techs. Trains service technicians and conducts new hire orientation; schedules other training as required. Additionally, Commercial Tire Service Manager ensures that company policies are being followed with regard to safety, DOT and established operating procedures. May require a bachelor's degree in area of specialty and 4-6 years experience with extensive knowledge of auto repair and shop management skills, including scheduling, inventory purchasing, expense control and customer service. Typically reports to a store manager. The Commercial Tire Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Commercial Tire Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Description
As a Road Service Technician, you will provide tire and tire-related services for OTR (and smaller) tires at the customer’s location, job site, on the road, at the shop or any other location, according to customer needs.
Sullivan Tire is a family owned and operated business with over 100 locations throughout New England including 15 Commercial Truck Centers and 3 Bandag retread manufacturing facilities. Due to our size, we can offer more opportunities to advance your career and achieve TIA certifications!
We offer a family-friendly work atmosphere and employee benefits that our competitors can't match. At Sullivan Tire Commercial you won't have a job, you'll have a career!
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Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family”. Come and join our family!