Commercial Tire Service Manager manages the service staff to effectively meet customer requirements and minimize service related expenses. Assigns jobs within the service center and dispatches road and fleet service according to customer requests or established requirements. Being a Commercial Tire Service Manager makes recommendations for hiring, firing and disciplining of service techs. Trains service technicians and conducts new hire orientation; schedules other training as required. Additionally, Commercial Tire Service Manager ensures that company policies are being followed with regard to safety, DOT and established operating procedures. May require a bachelor's degree in area of specialty and 4-6 years experience with extensive knowledge of auto repair and shop management skills, including scheduling, inventory purchasing, expense control and customer service. Typically reports to a store manager. The Commercial Tire Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Commercial Tire Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Position Overview
Supervises all functions of service department personnel and activities. Responsible for delivering prompt,
courteous and professional service to customers.
Essential Job Functions (include the following. Other duties may be assigned.)
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Requirements
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close vision and depth perception.
Work environment: while performing the duties of this job, the employee is frequently exposed to hot and/or cold warehouse conditions and occasionally exposed to all weather conditions due to dock exposure. The noise level in the work environment is usually moderate.
Benefits include (but not limited to)
STTC is Equal Opportunity Employer