Commercial Loan Clerk, Sr. processes loan payments and applies funds to customer accounts. Calculates and processes payoffs, and releases titles and insurance interest. Being a Commercial Loan Clerk, Sr. calculates and prepares refunds for customers that submit overpayments. Responds to customer inquiries and requests for net payoff quotes. Additionally, Commercial Loan Clerk, Sr. may require an associate degree or equivalent. Typically reports to a supervisor or manager. The Commercial Loan Clerk, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Commercial Loan Clerk, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Plays a pivotal role in ensuring that routine and non-routine work cards are entered verbatim into the Company’s computer system, opening Work Orders, reporting on man hour utilization and assisting in the timely issuance of invoices.
POSITION RESPONSIBILITIES:
• Execute production planning activities for Work Package acceptance and opening Work Orders with relevant Task Card definitions as per the Work Scope and in accordance with company processes and procedures.
• Support package preparation as needed.
• Ensure the work status for these cards is kept up to date at all times.
• Copy completed work packages accurately and in an organized manner for the repair station.
• Maintains oversight with respect to man hour consumption by technicians in order to avoid overruns in relation to task execution estimates.
• Control issuance and receipt of task cards from work center.
• Control access to work center areas to authorized personnel.
• Perform count, inventory and audit of task cards for correct status and completeness as required.
• Keep fully informed by meeting frequently with Production Supervisors, Shift Managers, Project Managers and Leads as appropriate.
• Process man hours for the billing department for timely and accurate invoicing including closing all Work Order items on job completion.
• Maintain a highly organized work environment with accurate electronic archiving, records storage and company records keeping.
• Strive for continuous improvement in execution and delivery of work.
• Support the Supervisors with their production planning and control functions with respect to Work Orders.
• Performs other duties as assigned.
• Endeavor to be a positive example at all times; through professional behavior, integrity, commitment to the company and compliance with its policies
KNOWLEDGE AND EXPERIENCE
EDUCATION: Minimum High School Diploma or equivalent is required.
EXPERIENCE: One year of experience in administrative role is required.
KNOWLEDGE & SKILLS:
• Working knowledge of office administrative procedures is required.
• Knowledge of use and operation of standard office equipment.
• Good attention to detail in order to enter work cards into the computer.
• Ability to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple tasks and demands