Job Summary
We are seeking Collections Specialist that is accustomed to rolling up their sleeves and completing multiple tasks each day with competing priorities. This position reports directly to our Collections Manager.
Essential Duties and Responsibilities
· Accountable for reducing delinquency for assigned accounts
· Daily monitoring of past due accounts using different tools and methods of contacting customers and resolving their issues.
· Establishing, maintaining, and building strong relationships with our valued customers
· Interaction with other departments within the organization to help resolve customers problems.
· Enlist the efforts of sales and senior management when necessary to accelerate the collection process
· Use different resources to contact each customer throughout the month (phone, email, demand letters)
· Gather payment information from customers
· Assist in the development of the company’s credit and collections policy by providing recommendations for process improvement
· Other duties as assigned
Qualifications/Skills
· Proficient computer skills including Microsoft Word, Excel, and Outlook
· Ability to communicate in a professional manner when dealing with employees, vendors, customers and company contacts
· Capacity to multi-task in a fast-paced work environment along with organization under expected timelines
· Team player who works well with all internal departments
· Motivated self-starter, willing to roll up sleeves and learn new processes and refine current ones
Education and/or Experience
· High School Diploma or GED required
· 1-2 years’ experience using accounting database systems such as Microsoft Dynamics NAV, QuickBooks, Oracle, etc. (required)
· 1-2 years’ experience working in business to business collections environment (preferred)
· 1-2 years’ experience in Salesforce (preferred)
About Flex Fleet Rental
Flex Fleet Rental has been a pioneer in the project-based fleet rental business for nearly a decade. We have been listed in the top 100 growth companies in Utah for 5 years in a row and we are also listed on Inc. Magazine’s list of 5,000 most successful companies nationwide. Do you want to know what makes us so successful? Come join us and find out and participate in our success.
Flex Fleet Rental is growing rapidly, and we are looking for talented individuals who can keep pace and grow with us.
We provide competitive compensation for full-time employees. As this position is critical to our success, it will also be eligible for monthly cash incentives for performance that is on top of your base salary. Benefits include a very generous medical, dental, and vision plan. We make significant contributions to your health savings account. We provide above market 401K contributions. We offer paid time off for sick, vacation, company holidays and more. The executive office is in the Salt Lake City Metro area. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Flex Fleet Rental is an at will employer.