Collections Specialist - Healthcare is responsible for requesting payment and collecting overdue balances from patients. Contacts patients by phone or mail to request payment and to review their account details. Being a Collections Specialist - Healthcare responds to patient questions and sets up alternative pay plans if necessary. Maintains patient account records and resolves third party payer issues. Additionally, Collections Specialist - Healthcare typically requires a high school diploma. Typically reports to a supervisor or manager. The Collections Specialist - Healthcare works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Collections Specialist - Healthcare typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
PURPOSE OF JOB:
The Collections Specialist is a non-supervisory position responsible for providing World-Class Customer Service for internal and external customers through resolving account inquiries and billing issues quickly and accurately. Collects past-due accounts and ensures that past-due metrics are kept within the company's standards while keeping with the company's mission and values statements.
JOB DUTIES:
Collections
Administrative Responsibilities
General
Quality & Continuous Improvement
Full-Time Employee Benefit Options Include:
This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify as circumstances or business needs require.
Education:
Experience:
Other Knowledge, Skills, Abilities & Competencies:
This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require.