Collections Manager
802 Credit Union is currently hiring for a Collections Manager. The Collections Manager is responsible for organizing, planning, directing, and controlling all operations of the Collections Department. This position would oversee all collections functions including the control of negative member accounts and credit accounts that are late, delinquent or charged off. The Collections Manager would also assist in the resolution of difficult and complex account situations, perform periodic evaluation of collections policies and procedures, and modify, as necessary. This position would ensure the adherence of policies, procedures, and legal requirements. The Collections Manager provides leadership and direction to their staff; ensuring they are trained and perform up to standard, ensuring services are delivered professionally and efficiently. As a manager of our organization, the expectation is to contribute to a positive culture for both staff and members, and also, elevating the member experience at the Credit Union.
The ideal candidate would have a college degree or specialized training, have 3-5 years management or supervisory experience in a financial institution, experience in collections management preferred. The ideal candidate would also have Excellent Leadership, Communication and Dispute Resolution skills.
802 Credit Union is a great place to work and grow. We offer a full benefit package, including medical, dental and vision insurance. We also offer PTO, paid federal holidays, 401k match of 5%, short / long term disability and life insurance! Our culture at 802 Credit Union creates an environment where employees can thrive, contribute their best and find meaning in their work. Come join our team today!
This position could be based out of our Brattleboro Operations Center or Putney, Springfield, Barre or South Burlington Branches!
Interested candidates please submit a cover letter and resume to sgammon@802cu.com and cayers@802cu.com
802 Credit Union is a not-for-profit financial cooperative focused on providing our members quality service, convenient products and great rates.
Serving members for over 60 years.
Member NCUA — Equal Opportunity Employer
Job Type: Full-time
Benefits:
Weekly day range:
Ability to Relocate:
Work Location: In person