Collections Representative jobs in Sarasota, FL

As a Collections Representative, you will provide a broad range of financial related support to internal and external customers. This position fulltime-remote position.

Key Responsibilities

• Reviewing open accounts for collection efforts
• Conduct and manage collection calls to collect Accounts Receivables
  • Inbound /outbound/notation goals to be met monthly 

• Mail correspondence to customers to encourage payment of overdue receivables
• Negotiate customer disputes to resolution and documents root cause
• Develop relationships with internal/external customers
• Maintain and manage accurate collection files
• Identify issues attributing to account delinquency and discuss them with the Credit Manager
• Review and supervise assigned accounts and all applicable collection reports
• Provide timely follow-up on payment arrangements
• Participate in process improvement projects, and support other management directives as prescribe.

Qualifications

• Bachelor's degree in finance, Accounting, or Business oriented field of study. Previous experience in a credit or collections role, preferred.
• Solid understanding of SAP and various other credit software.
• Complete understanding and working knowledge of special financial instruments such as security agreements, third-party guarantees, promissory notes, letters of credit in order to perfect the appropriate financial arrangement (desired).
• Effective business writing and professional communication
• Proven effective customer service skills, preferably 1-2 years' experience in collections, including interaction with a large customer base
• Strong communication, problem solving and analytical skills
• Accounts Receivable knowledge/experience is a plus
• Familiar with Excel pivot tables and VLOOKUPS