```Duties```
- Contact customers to collect outstanding payments and resolve any billing issues
- Maintain accurate and up-to-date records of customer interactions and payment status
- Review customer accounts to identify delinquent accounts and determine appropriate collection actions
- Negotiate payment plans or settlements with customers to facilitate debt resolution
- Follow company policies and procedures for collections, including legal requirements and ethical practices
- Provide excellent customer service and address customer inquiries or concerns regarding their accounts
```Experience```
- Previous experience in collections or a related field is preferred
- Knowledge of medical billing processes and terminology is a plus
- Familiarity with debits, credits, and basic accounting principles
- Proficiency in using accounting software for account reconciliation and analysis
- Strong understanding of financial concepts, such as accounts payable and accounts receivable
- Excellent customer service skills with the ability to handle difficult or sensitive situations
- Effective communication skills, both written and verbal, with proper phone etiquette
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
We offer competitive compensation and benefits packages. If you are a motivated individual with a strong attention to detail and a passion for providing exceptional customer service, we encourage you to apply.
Job Type: Full-time
Pay: $14.50 - $23.84 per hour
Expected hours: 40 per week
Benefits:
Weekly day range:
Ability to Relocate:
Work Location: In person
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