Cloud Systems Analyst is responsible for the design and management of an organization's cloud systems, applications, policies, and strategy. Evaluates and identifies the best cloud solutions for the organization. Being a Cloud Systems Analyst develops and modifies scalable architecture to support applications and infrastructure-as-a-service (IAAS) and platform-as-a-service (PAAS) platforms. Ensures the security and compliance of cloud environments, including data protection and privacy. Additionally, Cloud Systems Analyst monitors and analyzes cloud infrastructure performance to identify and resolve issues proactively. Collaborates with cross-functional teams to optimize cloud-based environments for performance, scalability, and cost-effectiveness. Designs controls and processes that utilize available audit tools. Maintains up-to-date and extensive knowledge of cloud products and technology. Typically requires a bachelor's degree. Typically reports to a manager. The Cloud Systems Analyst occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Cloud Systems Analyst typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Position Summary:
The Systems Analyst acts as the foundation for Meriplex’s Technical Assistance Center (TAC) and reports to a TAC Manager. This role works within the TAC’s ticketing system to resolve Level 1 end user issues. The Systems Analyst must deliver exemplary customer service while following all SOPs to complete customer requests. The person in this position is responsible for an array of end-user issues ranging from general desktop diagnostics to customer specific application support.
Key Responsibilities:
Knowledge, Skills, and Abilities:
Preferred Education, Experience, and Certifications:
Work Schedule/Travel:
Physical Demands:
Sedentary Work – Exerts up to 50 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Meriplex Communications and Meriplex Solutions are Equal Employment Opportunity Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
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