Cloud Delivery Manager - R01535986

Primary Skills

• SOW creation and scope tracking, Program Management, Business Case Development, People Management, Project Analytics, Escalation Management

Secondary Skills

• Cloud Security, Enterprise Cloud Security

Job requirements

• 
  Title: Cloud Delivery Manager
• Duration: Long Term
• Open to Remote
• Location: Danbury, Connecticut


• Principle roles will include:
• Cloud services strategy, portfolio, and product management:
• Work with internal development and product management and with customers to collaboratively develop and drive the strategy for Customer cloud services
• Develop strategies for individual cloud service delivery, working with development and service delivery teams and customers to ensure that the right products developed, they are capable of high-quality delivery, and they meet current/evolving customer needs
• Develop cloud service definitions that enables both the customer and the service provider to know what they can and cannot expect from a service
• Specialized in using Agile/ Scrum methodologies in executing large migration projects
• Take ownership of the cloud services service level agreements between a cloud service provider and the customer which details the parameters of the cloud services to be provided
• Take ownership of and deliver operational level agreements (OLA) with departments internal to the service provider detailing the provision of certain elements of a service.
• Work with the suppliers to understand the changing market and to reflect this understanding in the products and strategies delivered
• Develop the cloud service catalogue that is published as part of the cloud services
• Development functions to establish and agree development priorities and development work.
• Finance function to carry out financial planning for the product to include budgeting and pricing; and to establish and agree financial, business and pricing models for products within the charitable framework and ensuring state aid and procurement compliance.
• Customer experience, marketing, and account management teams to drive the field and customer engagement plans.
• Strategic support unit to manage product information, and act as owner of such information at directorate level.
• Customers to ensure the current and future products are appropriate and meet their needs.
• Work with stakeholders across the company ensure that:
• Cloud services are developed in line with the customers cloud services strategy.
• Contracts required to provide cloud service are properly procured and managed.
• Services include relevant training for customers to ensure benefit and usage for cloud services. • Cloud services comply with regulatory and legal requirements.
• Communicate, influence and work with stakeholders and executives both inside and outside of customer to ensure the broadest understanding and contribution to the cloud services strategy
• Produce suitable business cases through appropriate processes and coordinate cost/activity sign offs
• Act as go-to point for cloud services and advise various internal, partner, and customer teams on cloud services