Clinical Research Associate jobs in Sumter, SC

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Like you, UnitedHealth Group is strong on innovation. And like you, we’ll go the distance to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You’ll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you’ll have a chance to make an impact.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (8:00am - 5:00pm). It may be necessary, given the business need, to work occasional overtime. Our office is located at 674 Liberty Street Sumter, SC 29154.

We offer __ weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment. Training will be conducted onsite.

Primary Responsibilities:

• Scan patient information, documentation, procedures, lab results and test results into each patient’s chart
• Labeling charts by date the documentation was completed and add chart to each patient’s folder
• Follow scanner guide that provides step by step instructions on how to scan into a patient’s chart and what folder the information should be put into
• Attention to detail
• Ensuring proper placement of all documentation that is being scanned
• Other duties as assigned

This is high volume environment. You’ll need to be efficient, productive and thorough dealing with our patients charts.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED
• Must be 18 years of age or older
• Ability to work any of our 8-hour shift schedules during our normal business hours of (8:00am - 5:00pm).

Preferred Qualifications:

• Proficiency with Microsoft Word and Microsoft Excel (ability to create, edit, save and send documents and spreadsheets)
• Experience working within the health care Industry and with health care insurance
• A clerical or administrative support background
• Call center experience
• Experience working in a metric-driven work environment

Soft Skills:

• Must be able to type and talk at the same time and navigate through multiple screens

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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