About us:
Talbot Health Services is a growing behavioral healthcare agency that offers mental health and addiction recovery services throughout Ohio. We are looking for folks who are passionate about helping others and want to join our mission as we Save Lives - One Life at a Time, One Day at a Time!
SUMMARY
The Case manager works under the supervision of the Regional Director of Clinical Services and is responsible for implementing client services in a manner that addresses the Talbot Health Services mission and ensuring they are provided consistently with the organizations vision and values. This is an hourly position with hours and a schedule established to complete the required duties. This position is not exempt from wage and hour regulations as defined by the U.S. Department of Labor and is therefore granted protections under the Wage and Hour Division of the Fair Labor Standards Act.
EDUCATION, EXPERIENCE, LICENSE, CERTIFICATION
Required
- High school diploma, GED or equivalent
- Three years of relevant experience
- Valid Ohio driver’s license and good driving record
Preferred
- Bachelor’s degree in a related field
- CPR/First Aid/AED Training
- Crisis Prevention/De-escalation Training
Benefits:
Full time staff-
- 120 hours PTO annually
- 8 paid holidays off
- Access to medical, dental, vision, short- and long-term disability, 401k
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Monitor the needs of client’s mental illness or substance use and physical symptoms as well as their response to treatment; communicate these changes to the treatment team to ensure immediate and appropriate interventions are provided.
- Work with clients and their families to identify needs and connect them with resources to meet those needs.
- Coordinate community resources including school, probation officers, referral sources and outpatient mental health providers to ensure continuity of care.
- Facilitate appointments to ensure overall physical well-being including basic mental health and substance use needs.
- Achieve productivity goals as assigned.
- Perform duties in accordance with applicable professional ethics and standards and established agency policies.
- Comply with all state and federal laws regarding protected health information.
- Contact clients within 24 hours of case assignment.
- Offer clients an appointment within 48 hours of initial contact.
- Complete documentation within 48 hours of provided service(s).
- Schedule all client appointments weekly, at minimum, with the goal being two visits per week.
- Coordinate with the treatment team bi-weekly, at minimum.
- Complete basic living skills assessments on all clients.
- Follow all best practices.
- Mandatory participation in weekly supervision.
- Maintain client chart with up-to-date client information (demographics)
ADDITIONAL DUTIES AND RESPONSIBILITIES
1. Perform all duties in a manner that’s friendly, considerate, and aligned with the Agency’s vision and values in accordance with applicable professional ethics and standards and agency policies. 2. Comply with all state and federal laws regarding PHI.
3. Organize and plan work for maximum efficiency and effectiveness.
4. Utilize IT systems and software programs in accordance with agency policy.
5. Utilize time off in a manner consistent with agency policy.
6. Perform other duties as deemed necessary and appropriate by supervisor.
7. Abide by all clinical policies and procedures.
8. Attend all staff meetings unless extenuating circumstances are prevalent.
9. Abide by the professional ethics of the individual’s professional discipline and organization.
10. Maintain full compliance with state and federal rules and guidelines regarding treatment.
11. Adhere to all rules of Federal confidentiality.
12. Adhere to all requirements established by funding sources for maintaining case records.
ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
- Ability to learn and utilize the agency’s electronic tools effectively and efficiently within 30 days of hire.
- Demonstrate a current knowledge of mental health and substance use practices.
- Demonstrate excellent interpersonal and customer service skills.
- Demonstrate knowledge of community resources and partnerships available.
- Demonstrate the ability to effectively function as an agency team member.
- Demonstrate the ability to effectively manage multiple tasks concurrently.
- Possess and demonstrate effective organizational skills and the ability to work independently.
- Demonstrate the ability to customarily and regularly exercise discretion and good professional judgment
PHYSICAL REQUIREMENTS
The physical requirements described are representative of those that must be routinely met by an employee to successfully perform the essential duties of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential duties.
- Must be able to lift to 15 pounds at a time.
- Ability to perform job responsibilities in facilities or community-based residences and buildings with multiple levels and without elevator or mechanical support.
- Prolonged periods of sitting at a desk and working on a computer.
- Effectively operate a computer and keyboard.
WORKING CONDITIONS
Working conditions described are representative of those that must be met by an employee while performing the essential duties of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential duties.
This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for employment. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Talbot Health Services provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.