CLINICAL OUTCOMES MANAGER jobs in Methuen, MA

Clinical Manager at NHOMS | MassOMS

Who We Are:
Join our innovative team at NHOMS | MassOMS and play an essential role in creating outstanding experiences for our clients, partners, and communities. By embracing our core values of innovation, compassion, accessibility, and one team, you will play a part in a mission to make a lasting impact on our organization's growth and success.

Our core values center around healing first for our patients. Members of our team approach each day with compassion for both patients and colleagues. We promote innovation on every level and ensure we are accessible to one another as we work as one team.

We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives all while having a little fun!

Position Summary
As a Clinical Manager at NHOMS & MassOMS, you will play a pivotal role in ensuring the seamless daily operation of our office while providing essential support to the surgical team. This dynamic position requires a candidate with proven management experience, ideally within a dental setting, who possesses the skills to lead and inspire a team to achieve exceptional patient care.

Responsibilities include but are not limited to:
? Take charge of the daily operations of the oral surgery practice, ensuring efficient workflow and optimal patient experience.
? Lead and motivate a dedicated team of clinical staff, fostering a collaborative and positive work environment. Provide guidance and support to enhance individual and collective performance.
? Assist the surgical team, demonstrating a hands-on approach to support clinical procedures and maintain a high standard of patient care.
? Implement and uphold quality assurance protocols to ensure compliance with regulatory standards, infection control measures, and best practices in oral surgery.
? Identify opportunities for professional growth within the team and provide training to enhance skills, knowledge, and performance.
? Collaborate with front office staff to address patient concerns, inquiries, and ensure a smooth patient journey from scheduling to post-operative care.
? Efficiently manage resources, including equipment, supplies, and staffing, to optimize productivity and cost-effectiveness.
? Demonstrate strong problem-solving skills and the ability to make informed decisions to overcome challenges and improve operational efficiency.

Required Skills & Abilities:
? A strong motivation to learn, coupled with a genuine passion for healthcare and direct patient care.
? Previous experience in dental or oral surgery is a requirement for this position.
? Proven experience in managing a medical practice or clinical coordinator role is mandatory.
? Familiarity with WinOMS or Open Dental is preferred.
? Proficiency in basic computer applications such as email and Microsoft Office is necessary.
? The role may require occasional travel, and candidates should be willing to accommodate such needs.
? Demonstrated follow-through, effective communication skills, and reliability are indispensable qualities for success in this role.

Qualifications (must be able to obtain):
? NH MedTech (for NH Assistants only).
? CPR certification to ensure readiness in emergency situations.
? Radiology certification or the ability to obtain within 6 months of hire, ensuring proficiency in capturing diagnostic images.
? Massachusetts Dental Assistant License, meeting state regulatory requirements.
? DAANCE certification is preferred, or the ability to achieve it within 1 year of hire, indicating a commitment to professional development in dental anesthesia and sedation.

Compensation:
? Pay: $30.00-$36.00 per hour
? Medical, Dental, & Vision Insurance
? Paid vacation & sick time
? Access to our 401(k), Safe Harbor, & Profit Share Plan
? Eligibility for discretionary quarterly bonuses
? Employee discount

Our Commitment to Diversity and Inclusion
At NHOMS | MassOMS, we pride ourselves on creating a supportive and inclusive environment where employees can collaborate, learn, and grow. We believe in work-life balance and encourage our team members to work together, making a difference in our industry. A culture of innovation, diversity, and inclusion is the NHOMS | MassOMS way. Equality drives our spirit and fuels our creativity. We celebrate, value, and appreciate all voices and are continually building a culture where everyone has the freedom to be their authentic self. Our commitment to inclusion across race, color, religion, gender identity, sexual orientation, disability, age, veteran status, and experience drives our success and makes our company stronger.