The Director of Informatics will collaborate with
the Chief Medical Officer,
Care Manager, Director of Revenue Cycle Management and the
IT Administrator Manager to develop a strategic
approach to reaching quality goals and overseeing the implementation
and oversight of the health center’s health information data
reporting systems. This position will be responsible for leading the
health center in healthcare data continuous quality improvement,
data analytics, and production of reporting to support revenue cycle
management incentive programs. The Director of Informatics will
consistently demonstrate ability to lead data-driven decision
making, data analysis, progress monitoring and business strategy.
As a change agent, this position will be responsible for engaging
the teams in dialogue best practices to improve healthcare data
quality by modeling/forecasting and identifying actionable insights.
This position will implement data corrective actions that result in
significant clinical quality incentive gains and significant revenue gains.
The incumbent works collaboratively with users of clinical systems
and health center administration to improve quality and efficiencies
in all departments. The role uses system data to improve data
collection and reporting to maximize output, serve as the local
expert on all matters related to clinical information systems and
quality improvement.
Essential Functions:
- Coordinates outward and inward facing quality data reporting
- Works collaboratively with users of clinical information
systems, health center administrators, community partners, and
other departments leads or groups to optimize system performance
and leverage resources with the goal of improving clinical quality
outcome, operational efficiency improvement, and organizational
data advancements.
- Provides reporting in collaboration with system user groups, the
incumbent will be responsible for presenting conclusions gained
from analyzing data tools.
- Develop Quality Improvement and Senior Management Dashboards.
- Create and produce reports for internal departments and external agencies.
- Coordinate and manage specified program data and ongoing
internal and publicly reported data.
- Coordinate and chairs the HIM Committee and supports clinical
information systems users within Spectrum Health Services, Inc.
- Serve as a liaison between user groups and clinical information
systems provider with the goal of promoting collective
organizational goals and partners with leadership on patient care
initiatives (e.g. Patient Centered Medical Home Reporting,
Meaningful Use Validation Reporting, contracts, programs, and
grants that feature clinical care or organizational advancement).
- Serve as a liaison between HIM user groups and clinical
information systems provider with the goal of promoting collective
organizational metrics.
- Partner with leadership on patient care initiatives contracts,
programs, and grants that feature clinical care or organizational advancement.
- Facilitate the exploration and implementation of system
enhancements and improved functionality of the enterprise EHR,
AthenaNet and population health management system, i2i.
- Act as the point person for all system enhancement request
submissions and implementation of enhancement requests.
- Work with clinical teams on identified goals that require system
adjustment and quality measurement.
- Provides system upgrades and enhancements and partners with
information technology department staff to coordinate aspects of
planning, design, development, implementation communication,
maintenance and evaluation of existing or new functionality
related to clinical information system and clinical quality.
- Design and create data structures to produce reports that make
data actionable and to facilitate decision making for senior management.
- Use enterprise databases, static external databases, and other
sources to create, test, and publish complex reports and
dashboards for enterprise effectiveness.
- Provide leadership in the development, testing, publishing, and
maintenance of the network dashboards and work to streamline
reporting activities and processes.
- Demonstrate technical expertise for reporting responsibilities
related to Network projects with an emphasis on state, federal,
and externally mandated reporting to fulfill compliance regulations.
- Provide leadership to the Quality Improvement Committee to
identify the best means to display data, e.g., dashboards, charts,
reports, pivot tables and subsequently build the same.
- Engage in collaborative relationships with Network healthcare
teams, staff, and committees to understand data needs and
requirements, and design data-collection strategies, dashboards,
benchmarking studies, and effectiveness outcomes using available tools.
- Manage all phases of assigned research and evaluation projects
and oversee the analysis and dissemination of deliverables.
- Utilize data management best practices and ensure the highest
level of rigor in the use of data to produce information that is consistent.
- Maintain confidentiality, sensitivity, understanding, and
respect for diverse populations inclusive of patients of varying
social, economic, cultural, ideological and ethnic backgrounds.
- Collaborate network lines of services to support health
information systems implementation, data migration, and daily operations.
- Leads System Upgrades and Enhancements and partnering with IT to
coordinate aspects of planning, design, development,
implementation communication, maintenance and evaluation of
existing or new functionality related to clinical information
system and clinical quality.
- Serves as the subject matter expert in solving problems in the
use of clinical information systems.
- Other duties as assigned.