Clinical Education Manager manages staff responsible for providing proactive healthcare education and coaching to plan members. Ensures the accurate delivery of various health education programs and materials designed for plan enrollees, employers, and providers. Being a Clinical Education Manager assists with monitoring, assessing, and reviewing educational programs for effectiveness. Requires a bachelor's degree in a related area. Additionally, Clinical Education Manager typically reports to a manager or head of a unit/department. The Clinical Education Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Clinical Education Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Client Success Manager
Location: Remote/Florida
Why Ascend Clinical?
Come work for a company that is transforming the industry.
We are Ascend, a prominent clinical laboratory in the United States with among the highest testing volumes. Our utilization of advanced tools and technology enables us to process millions of tests each month. With a track record spanning over 30 years, we've consistently delivered industry-leading service and testing excellence. At Ascend, innovation and growth are constants as we pioneer the future of healthcare. Our unique blend of healthcare leadership and startup mentality sets us apart from the norm. Our employees are dedicated to taking on new challenges and solving problems in a dynamic, fast-paced environment.
Job Summary:
We seek a dynamic individual with the ability to quickly pivot, excel in a fast-paced environment, and display a solution-oriented approach for the role of Client Success Manager. This role demands the capacity to zoom in and out, effectively navigating micro-level details and macro-level strategic perspectives. You'll be responsible for nurturing exceptional client partnerships within dialysis clinic specimen processing and results review. This position guarantees that our clients receive top-notch training, support, and operational guidance for continued success and efficiency with our advanced products and services. Additionally, you'll serve as the ultimate escalation point for complex queries from our Client Service Center. The is a remote position who can also visit our clients onsite in Florida.
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Job Type: Full-time
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