Clinic Receptionist is responsible for greeting and registering patients as they enter the admitting ward of a hospital or clinic. Provides phone, clerical, and data entry support including insurance verification. Being a Clinic Receptionist directs patients, visitors, and callers to appropriate parties and answers basic questions. Requires a high school diploma. Additionally, Clinic Receptionist typically reports to a supervisor or manager. The Clinic Receptionist possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
POSITION SUMMARY:
Scheduling appointments, taking messages and maintaining patient demographic and financial aspects as required. Greets and directs department patients and visitors and provides assistance as necessary. Contributes to the efficient operation of department, by answering phones and providing a variety of clerical support.
EDUCATION/TRAINING:
Previous receptionist and word processing experience preferred.
EXPERIENCE/SKILLS/ABILITIES:
Excellent verbal, written, organizational and critical decision-making skills required. Must be able to read, write legibly and communicate effectively in English. Ability to handle multiple tasks simultaneously. Good interpersonal skills and ability to deal with all levels of staff within the organization and community under varied conditions. Ability to sort and file alphabetically or numerically. Ability to operate a variety of general office equipment and computer. Successful completion of annual clinical, age and job specific competencies and skill verification tools required.