Clinic Operations Director (Hosp. Op.) directs and administers day-to-day operations of a hospital's outpatient or specialty clinic. Ensures economical and efficient performance under guidance of hospital's goals, objectives, and clinical operating budget. Being a Clinic Operations Director (Hosp. Op.) coordinates with management, medical teams and community to create policies and procedures that provide high quality health care services. Typically requires a bachelor's degree. Additionally, Clinic Operations Director (Hosp. Op.) typically reports to COO. The Clinic Operations Director (Hosp. Op.) typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Clinic Operations Director (Hosp. Op.) typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Oversees: Flint, Lapeer, and Lansing
Partners with McLaren Medical Group (MMG) CEO and the Regional CEO’s around programmatic builds, department alignment with program lines and regional growth strategies optimizing patient access to care. Responsible for the operation of multiple ambulatory sites by department, implementation of strategic plan and mission, employee and patient experience, financial performance of sites, improvement of quality of services, coordination and integration of services with McLaren Health Care subsidiaries. Provides leadership and direction for clinical operations, revenue cycle functions, quality, compliance, performance improvement, patient experience, and employee engagement.
Essential Functions and Responsibilities:
Required:
1. Bachelor’s degree in Health Care Administration, Business Administration or related field. Must complete Master’s Degree in Health Care Administration, Business Administration or related field within 18 months of starting position.
2. Minimum 5 years in a progressive management position with a focus on program development, provider relations, and marketing.
3. Minimum of 3 years of Director experience in physician-hospital practice integration and applicable program development.
4. Minimum of 3 years of experience in specific department (Primary Care, Ortho/Neuro/Cardio, Medical/Surgical or Access) clinical operations.
5. Travel approximately 70 percent.
6. Current Michigan driver’s license and proof of valid automobile insurance.
7. Insurable under McLaren’s insurance program
8. Must possess and consistently use excellent communication skills and teamwork problem-solving skills in order to develop relationships with regional providers.
Preferred:
1. Experience in strategic planning, marketing, sales, networking and affiliations, physician practice development, referral base development, or outreach programs in health care is highly preferred.