Clinic Manager jobs in Tennessee

Job Title: Medical Office Manager

Location: Garza Plastic Surgery

About

The Surgical Clinic (TSC) is a group of private practice surgeons representing many specialties of surgical practice to develop patient-focused, conveniently located places to give patients access to needed surgical procedures close to home. Since its founding in 1997, The Surgical Clinic has continued to attract talented surgeons, becoming one of Middle Tennessee’s most respected practices.

TSC specializes in bariatric surgery, breast surgery, surgical reconstruction, general surgery, plastic surgery, podiatry, surgical oncology surgery, vascular & endovascular surgery, and veins. In addition, TSC has established several Vascular Procedure Centers, TSC prosthetics, Vein Centers, and accredited ultrasound labs.

Position Summary

The Medical Office Manager is responsible for the daily operations and financial accountability of the clinic, staff management and efficient patient flow and meeting all state and federal mandated standards. This role manages a variety of general office activities by directing of subordinates and/or performing the tasks. The Medical Office Manager also oversees and measures patient flow, patient satisfaction, provider needs and workflow in the clinical areas all to ensure efficient, productive, and high-quality care and results.

Key Responsibilities

• Analyzes and organizes operations and surgery/procedure scheduling, front office, referral departments, and responsible for point of service for revenue cycle management in the clinic.
• Scheduling and pre-creating surgeries, maintaining physicians’ surgical schedules in Outlook and ECW
• Scheduling and pre-creating all tests ordered by physician
• Reschedule patients’ surgeries and tests as needed and make sure all information in computer is correct and up to date
• Responsible for maintaining relationships between patient and provider, referral offices and providers.
• Arrange staffing for in office procedures and operations, including Sweet Dreams and Registered Nursing staff.
• Must validate nursing staff for in office OR have BLS and ACLS from accredited program and certification is up to date.
• Maintains OSHA and other government standards as required
• Implements new workflow processes as needed
• Manages practice personnel and Human Resource records and timecard approval for site employees. Assures appropriate staffing of all clinic’s functional areas.
• Implements and holds staff accountable for meeting TSC Policy and Procedure
• Maintains supply inventory, ordering, and stock while working with the purchasing office in doing so.
• Train and supervise staff, counsel staff after consulting with upper management and or surgeons.
• Knowledge of all tasks to be a backup and cross cover.
• Manage/coordinate IT matters on site.
• Delegate responsibilities as needed to other employees.
• Contact Central Billing Office (CBO) on issues/tasks around revenue cycle management and works in conjunction with the CBO in resolving revenue cycle issues.
• Other duties as requested.

Requirements and Qualifications

• Degree in Healthcare Administration and/or Certified as an MA or higher is preferred
• 4 years related experience and/or training preferred.
• Experience in a plastic & reconstructive surgery clinic required.
• Equivalent combination of education and experience will be considered.
• Basic CPR/First AID Certification preferred.
• Knowledge of EHR, MSWord, MS Excel, payroll software and Internet software required.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Special Considerations and Prerequisites

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations.
• Ability to create and interpret reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond appropriately to questions from physicians, supervisors, coworkers, patients, and vendors.

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Healthcare setting:

• Clinic
• Medical office

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Healthcare management: 4 years (Required)
• Plastic surgery: 1 year (Required)

Language:

• English (Required)

Ability to Relocate:

• Nashville, TN 37209: Relocate before starting work (Required)

Work Location: In person