Client Technologies Technician, Sr. jobs in Pasadena, TX

Client Technologies Technician, Sr. maintains, repairs, and troubleshoots desktop hardware and software packages. Interacts with end-users to identify current computing procedures and desktop-based LAN systems software operations and makes selection recommendations accordingly. Being a Client Technologies Technician, Sr. is responsible for writing documentation to describe product corrections. Writes manual for end-users to describe installation and operating procedures. Additionally, Client Technologies Technician, Sr. requires a bachelor's degree or its equivalent. Familiar with the field's concepts, practices, and procedures. Typically reports to a manager. To be a Client Technologies Technician, Sr. typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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Client Technologies Technician II
  • Lone Star College
  • Houston, TX FULL_TIME
  • Commitment to Mission

    This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

    Cultural Beliefs

    • One LSC
    • Student Focused
    • Own It
    • Advance Equity
    • Cultivate Community
    • Choose Learning

    The Chronicle of Higher Education's "Great Colleges to Work For" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

    Lone Star College has been recognized in multiple categories.

    Campus Marketing Statement

    Lone Star College-North Harris

    Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000 students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education.

    LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

    Lone Star College-North Harris, nestled on 200 acres of piney woods, is the original and largest college in the Lone Star College System family. Serving the community for more than three decades, LSC-North Harris offers more than 60 programs of study, including university-transfer and numerous education courses and programs. LSC-North Harris is keenly focused on leading-edge technology in emerging technical job fields.

    Location address is 2700 W.W. Thorne Drive, Houston, TX 77073.

    Job Description

    PURPOSE AND SCOPE:

    The Client Technologies Tech II will be responsible for supporting and maintaining PC, peripherals, in-house audio-visual equipment, and non-print media assets as required. This will include operating, maintaining, distributing, installing, configuring, repairing, and upgrading various PC, audiovisual, and media products while ensuring their optimal performance. Will support services for specialized computing and/or multiple technologies and perform complex and diverse computer and/or AV support activities. The Client Technologies Tech II will work directly with faculty and staff to define PC Desktop and/or AV requirements. This position is a member of a 24/7/365 global department.

    ESSENTIAL JOB FUNCTIONS:

    1. Provide desktop and AV Support to all Faculty, Staff, and students; Assist with the planning, setup, and monitoring of Campus/AV events including calendar & AV appointments

    2. Support and maintain technology including PC, peripherals, in-house audio-visual equipment, and non-print media assets as required; Operate, maintain, distribute, install, configure, repair, and upgrade various PC, audiovisual, and media products while ensuring their optimal performance

    3. Troubleshoot highly complex technical problems and perform analyses to determine root cause of problems; Perform software troubleshooting on customers computers as related to hardware or software issues

    4. Monitor the ticket queue to ensure that service level agreements are being met and customers are being taken care of in a timely manner

    5. Create or update software package that are required on the base configuration of LSC computers; Work with project teams in the design, creation, and/or in testing of new products, services, and procedures

    6. Assist customers through consultation, diagnosis, and implementation of solutions that are reasonably within resources and that will leverage existing technologies at the College

    7. Install and remediate AV equipment including but not limited to classroom setups, podium assembly, cable termination, projectors, screens, control equipment, etc. with the usage of both hand and power tools

    8. Perform periodic checks of computer labs and classrooms to make sure that all PC and AV equipment is functioning properly

    9. Provide end-user training and assistance and collaborate with other teams and departments to find solutions to end-users goals and technical needs

    10. Work with OTS team members to improve user experience

    11. Deploy lab environment computers and maintain software development and hardware changes to fit class needs

    12. Responsible for other reasonable, related duties as assigned

    KNOWLEDGE, SKILLS AND ABILITIES:

    * Possesses specialized knowledge of PC Desktop and/or AV systems, processes, or software as required

    * Highly detailed understanding of Windows and Mac operating systems

    * Demonstrated background of strong customer service orientation

    * Highly skilled at explaining technical subjects to non- technical as well as technical customers

    * Has deeper knowledge of the specific area or areas of IT in which they specialize

    * Maintains an awareness of state of the art concepts, practices and technologies and applies this awareness to his/her work

    * Understands the purpose and operations of other teams within IT

    * Ability to extrapolate existing information/practices to solve problems; May help team members and/or customers clarify somewhat complex problems or situations

    * Ability to identify and resolve issues (e.g., technical, disagreements, business concerns) within a group

    * Ability to translate technical information into specifications or action plans; May probe with customers to discover unexpressed information

    * Ability to, with or without formal authority, persuades and influences others

    * Ability to negotiate needed actions, using established precedents

    * Ability to informally coach others (e.g., students, new hires, other team members or customers)

    * Ability to recommend new procedures affecting several teams

    * Demonstrated ability to prioritize tasks to be completed in the short-term

    * Ability to identify complex, multi-faceted problems and takes immediate action to address them

    * Knows and follows standard operating procedures

    PHYSICAL ABILITIES:

    The work requires some physical exertion, such as long periods of standing; walking over rough, uneven or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching or similar activities; or recurring lifting of moderately heavy items. The work may require specific, but common, physical characteristics and abilities, such as above average agility and dexterity.

    WORK SCHEDULE AND CONDITIONS:

    * Equipment used includes, PC workstation running on a LAN in Microsoft Windows or Mac environments, calculator, phone and other general office equipment

    * Interface with internal and external contacts as needed to carry out the functions of the position

    * Work is performed both indoors in a climate-controlled office environment and outside in non-climate-controlled areas

    * May regularly travel to different LSC locations

    * May be fully reassigned to other LSC locations if necessary

    * May need to work weekends and outside of core business hours if necessary

    REQUIRED QUALIFICATIONS:

    * High school diploma or GED and at least 3 years of related work experience, or an equivalent combination of education and experience

    * One additional year of work experience may be substituted for each required certification

    * CompTIA A Certification or industry recognized equivalent

    PREFERRED QUALIFICATIONS:

    * Associate degree

    * 3 years of related work experience

    * Microsoft Certified Solutions Associate (MCSA)

    * Microsoft Certified Professional (MCP)

    * ITIL Foundations or industry recognized equivalent

    * HP Self Maintainer

    * LSC Leap

    * InfoComm/AVIXA Certified Technology Specialist General

    * InfoComm/AVIXA Certified Technology Specialist Design

    * InfoComm/AVIXA Certified Technology Specialist Installation

    * AV Certification

    * Apple Certified Associate

    * Certification on PC and Mac printers

    Salary

    Hiring salary range is $42,861 - $49,290

    Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

    Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

    1. Length of time (specific months and years) of employment
    2. If the position was full time or part time
    3. If the position was paid or unpaid
    4. Level of degree completed including date earned.
    5. Unofficial transcript for highest earned degree

    Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

    Benefits Marketing Statement

    By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

    Special Instructions

    Go to the Job Search page, click on 'My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on 'Add Attachment.' Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

    If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

    You must limit your file name for any attachment to 40 characters or less.

    How to Apply

    ALL APPLICANTS MUST APPLY ONLINE ONLY

    We will not accept application material received via fax, email, mail, or hand delivered.

    Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

    If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

    Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

    More information on the E-Verify program is available at www.dhs.gov/E-Verify.

    Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

     

  • 1 Day Ago

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Client Technologies Technician III
  • Lone Star College
  • Houston, TX FULL_TIME
  • Commitment to Mission This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behavi...
  • 3 Days Ago

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Sr. Technician, EH&S
  • Daikin Comfort Technologies
  • Waller, TX OTHER
  • Overview EH&S Senior Technician The Opportunity Daikin Comfort Technologies Manufacturing, L.P. is seeking a skilled individual for our EH&S Senior Technician position at our DTTP - Waller, TX locatio...
  • 15 Days Ago

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Sr Specialist - IT Client Management
  • IT Client Management - Energy Transfer Family of Partnerships Careers
  • HOUSTON, TX FULL_TIME
  • Are you interested in joining our team? Chat with our digital assistant to learn more about our company and apply right from your mobile device!Text ETP to 25000 to get started or apply through this w...
  • 23 Days Ago

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Install Technician-Stanley Access Technologies - $3,000 Certification Bonus
  • Allegion Access Technologies LLC
  • Houston, TX FULL_TIME
  • Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 11,000 employ...
  • 25 Days Ago

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Service Technician-Stanley Access Technologies - $3,000 Certification Bonus
  • Allegion Access Technologies LLC
  • Houston, TX FULL_TIME
  • Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 11,000 employ...
  • 14 Days Ago

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0 Client Technologies Technician, Sr. jobs found in Pasadena, TX area

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IT Technician
  • Northwest - Carlton Staffing
  • Houston, TX
  • Job Description Job Description DIRECT HIRE opportunity for a Fleet IT Technician in Houston, TX! Apply today! An Oil an...
  • 3/28/2024 12:00:00 AM

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Repair Technician
  • SPS PoolCare
  • Pasadena, TX
  • Job Description Job Description Let's elevate the pool care industry, together. The Role Are you looking for a career th...
  • 3/28/2024 12:00:00 AM

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Automation Technical Professional (Analyzers)
  • Wood PLC
  • Houston, TX
  • Job Description Wood is currently recruiting for a Senior Automation Technical Professional - Analyzers to be located at...
  • 3/27/2024 12:00:00 AM

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Associate Tech Specialist TECHM-JOB-31198
  • Keylent
  • Houston, TX
  • Associate Tech Specialist TECHM-JOB-31198 Location: HOUSTON TX Skill: SQL for Data Analysis-1 O contribute TO a project ...
  • 3/26/2024 12:00:00 AM

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Technical Specialist - Flow Cytometry - Feigin Center (9a - 5:30p)
  • Texas Children's Hospital
  • Houston, TX
  • Job Description We are searching for a Technical Specialist - Immunology - This lab requires organizational skills, atte...
  • 3/26/2024 12:00:00 AM

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technician
  • A Tech Plus
  • Houston, TX
  • Job Description Job Description Low Voltage Technician Benefits after the 1st of the month following 90 Days from DOH Lo...
  • 3/26/2024 12:00:00 AM

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Process Technical Professional I
  • Wood PLC
  • Houston, TX
  • Job Description Entry-level position within the Process Engineering Department. Works under the close supervision of an ...
  • 3/24/2024 12:00:00 AM

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Laboratory Technician
  • Dixie Chemicals
  • Pasadena, TX
  • Job Description Job Description Dixie Chemical is seeking Laboratory technicians to join our dynamic team in Pasadena, T...
  • 3/24/2024 12:00:00 AM

Pasadena /ˌpæsəˈdiːnə/ is a city in the U.S. state of Texas, within the Houston–The Woodlands–Sugar Land metropolitan area. As of the 2010 U.S. Census, the city's population is 149,043, making it the seventeenth most populous city in the state of Texas, as well as the second-largest city in Harris County. The area was founded in 1893 by John H. Burnett of Galveston, who named the area after Pasadena, California, because of the perceived lush vegetation. The Pasadena Volunteer Fire Department is the largest of all volunteer municipal fire departments in the United States. According to the Unite...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Technologies Technician, Sr. jobs
$73,674 to $105,959
Pasadena, Texas area prices
were up 2.3% from a year ago