Client Technologies Technician, Sr. maintains, repairs, and troubleshoots desktop hardware and software packages. Interacts with end-users to identify current computing procedures and desktop-based LAN systems software operations and makes selection recommendations accordingly. Being a Client Technologies Technician, Sr. is responsible for writing documentation to describe product corrections. Writes manual for end-users to describe installation and operating procedures. Additionally, Client Technologies Technician, Sr. requires a bachelor's degree or its equivalent. Familiar with the field's concepts, practices, and procedures. Typically reports to a manager. To be a Client Technologies Technician, Sr. typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
Requisition ID | 2024-20004 | Location Name | ASC - East Petersburg | County | Lancaster | Category | Technology | Position Type (Portal Searching) | Full-Time | FLSA Status | Exempt |
Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.
Must have the ability to be onsite at our locations in East Petersburg and Lancaster, PA.
Responsible for leading a team of skilled professionals to ensure the smooth operation, implementation, and support of client-facing technologies. Responsible for the end user experience as it relates to all client-based technologies. This role requires a strong combination of technical expertise, leadership skills, and a customer-centric approach. The range of accountabilities minimally covers hardware and software planning, hardware lifecycle management, vendor management, project management, Tier 2 problem resolution, set-up, integration, testing and installation.
Bachelor Degree or the equivalent experience. Specialty: Computer Science, Information Technology, or a related field. (Required)
Required ExperienceRelevant certifications (e.g., CompTIA A , Microsoft Certified Professional) are highly desirable. (Preferred)
Knowledge, Skills, and Abilities
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.