Client Technologies Technician, Sr. jobs in Oklahoma

Client Technologies Technician, Sr. maintains, repairs, and troubleshoots desktop hardware and software packages. Interacts with end-users to identify current computing procedures and desktop-based LAN systems software operations and makes selection recommendations accordingly. Being a Client Technologies Technician, Sr. is responsible for writing documentation to describe product corrections. Writes manual for end-users to describe installation and operating procedures. Additionally, Client Technologies Technician, Sr. requires a bachelor's degree or its equivalent. Familiar with the field's concepts, practices, and procedures. Typically reports to a manager. To be a Client Technologies Technician, Sr. typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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Telecom Client Technician
  • ViaPath Technologies
  • Lawton, OK FULL_TIME
  • Overview

    ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory. 

    Responsibilities

    • Serve as a positive Ambassador representative for ViaPath when meeting with customers and clients – clearly demonstrating “Service Excellence”
    • Responsible for overall service of ViaPath products at assigned customer sites and willing to assist the customer at all times
    • Prioritizing and planning of assigned service calls
    • Communicating updates associated with assigned service calls
    • Escalating problems when appropriate
    • Interacting in a professional manner with customers to foster positive relationships
    • Point of contact for FACILITY staff for any issues regarding customer account
    • Replacing telephony hardware and network components, basic maintenance practices
    • Pulling cable, mounting network devices, installing telephony hardware
    • Administer kiosk service and collections, clearing bill/paper jams, and deposit monies at assigned financial institutions
    • Basic troubleshooting to include defining problems, collecting data, establishing facts, and drawing valid conclusions; assisting Technical Support departments with corrective action on deployed hardware and software; developing working knowledge of all operating standards, practices, and procedures
    • Wiring troubleshooting to include tracing and repairing or replacing damaged wiring and effecting repairs on 66-Blocks or Cutoff Switches
    • Handle special projects as assigned by Field Service Manager
    • Scheduled and/or unscheduled overtime work and callouts are to be expected
    • Energize and foster an effective and impactful team environment
    • Troubleshoot video visitation session issues with guidance from ViaPath Technical Support where applicable
    • Perform basic troubleshooting of tablet functionality, applications, and Wi-Fi connectivity issues where applicable
    • Return damaged or inoperable equipment in accordance with ViaPath Return Merchandise Authorization process

    Qualifications

    • High school diploma or general education degree (GED) is required.
    • Minimum of 2-4 years of related experience.
    • Experience troubleshooting, ability to define problems, collect data, establish facts, and draw valid conclusions.
    • Proficient in Windows OS, MS Office, and other software programs that may be required
    • Proficient with Telephony and Networking, inclusive of copper, CAT 5/6, and fiber optic wiring
    • Knowledge of wiring color code and fabrication of data cabling.
    • Must be able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds with assistance.
    • Must possess a valid driver’s license. The willingness and ability to travel to various customer sites daily with the potential for overnight trips
    • The work atmosphere will be relevant with access to government agencies, jail, and prison environments, with stringent security guidelines to be maintained at-all-times
    • Ability and willingness to work the scheduled and/or unscheduled overtime work assignments and after-hours callouts.

    ViaPath, an innovation leader in correctional technology, education solutions that assist in rehabilitating inmates, and payment services solutions for government.  ViaPath leads the fields of correctional technology, education, and government payment services with visionary solutions and customized products that integrate seamlessly to deliver security, financial value, and operational efficiencies while aiding inmate rehabilitation and reducing recidivism rates. 

     

    ViaPath is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, pregnancy or pregnancy-related condition, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

  • 21 Days Ago

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Sr. HR Business Partner
  • Canoo Technologies Inc.
  • Tulsa, OK FULL_TIME
  • About Canoo Canoo maintains compliance with the OFCCP. As such, please feel free to review the following information: https://www.dol.gov/agencies/ofccp/posters https://www.dol.gov/agencies/olms/poste...
  • 18 Days Ago

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Sr. Dimensional Engineer
  • Canoo Technologies Inc.
  • Oklahoma, OK FULL_TIME
  • About Canoo Canoo’s mission is to bring EVs to Everyone and build a world-class team to deploy this sustainable mobility revolution. We have developed breakthrough electric vehicles that are reinventi...
  • 21 Days Ago

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Sr. BIW Manufacturing Engineer
  • Canoo Technologies Inc.
  • Pryor, OK FULL_TIME
  • About Canoo Canoo’s mission is to bring EVs to Everyone and build a world-class team to deploy this sustainable mobility revolution. We have developed breakthrough electric vehicles that are reinventi...
  • 24 Days Ago

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Sr. Backend Engineer
  • Canoo Technologies Inc.
  • Oklahoma, OK FULL_TIME
  • About Canoo Canoo’s mission is to bring EVs to Everyone and build a world-class team to deploy this sustainable mobility revolution. We have developed breakthrough electric vehicles that are reinventi...
  • 24 Days Ago

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Sr. Manufacturing Software Engineer
  • HELIOS TECHNOLOGIES INC
  • Tulsa, OK OTHER
  • Job Details Job Location: Electronics Segment - Tulsa, OK Position Type: Full Time Education Level: 4 Year Degree (Bachelors) Salary Range: Undisclosed Job Shift: Day Job Category: Engineering Descrip...
  • 1 Month Ago

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Tech Expert - Friction Clutch
  • Ford
  • Dearborn, MI
  • Job Description We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves an...
  • 3/27/2024 12:00:00 AM

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Display Application Technical Expert
  • Ford
  • Dearborn, MI
  • Job Description We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves an...
  • 3/27/2024 12:00:00 AM

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Switch Team Technical Expert
  • Ford
  • Dearborn, MI
  • Job Description We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves an...
  • 3/27/2024 12:00:00 AM

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ADAS Hardware Components Technical Expert
  • Ford
  • Dearborn, MI
  • Job Description In this position... We are the movers of the world and the makers of the future. We get up every day, ro...
  • 3/27/2024 12:00:00 AM

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Technical Expert
  • Kelly Science, Engineering, Technology & Telecom
  • Hauppauge, NY
  • Quality / Reliability Engineer -- Hauppauge, NY - 6 to 12 Month Contract Assignment No C2C or Sponsorship available at t...
  • 3/25/2024 12:00:00 AM

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Manufacturing Technical Expert (Stamping)
  • American Honda Motor Co Inc
  • Marysville, OH
  • At Honda, The Power of Dreams drives us to create intelligent products that enhance mobility and increase the joy in peo...
  • 3/25/2024 12:00:00 AM

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System Integration Technical Expert
  • Traxen
  • Plymouth, MI
  • We are a Plymouth, Michigan based startup, developing cutting-edge technologies for Driver Assistance and Automated Driv...
  • 3/25/2024 12:00:00 AM

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Billing Technical Expert
  • Grow Therapy
  • New York, NY
  • About us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patien...
  • 3/24/2024 12:00:00 AM

Oklahoma is the 20th-largest state in the United States, covering an area of 69,899 square miles (181,040 km2), with 68,595 square miles (177,660 km2) of land and 1,304 square miles (3,380 km2) of water. It lies partly in the Great Plains near the geographical center of the 48 contiguous states. It is bounded on the east by Arkansas and Missouri, on the north by Kansas, on the northwest by Colorado, on the far west by New Mexico, and on the south and near-west by Texas. Much of its border with Texas lies along the Southern Oklahoma Aulacogen, a failed continental rift. The geologic figure defi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Technologies Technician, Sr. jobs
$67,195 to $96,641