Client Technologies Technician jobs in Florida

Client Technologies Technician maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training. Being a Client Technologies Technician may require a bachelor's degree or its equivalent. Typically reports to a supervisor. To be a Client Technologies Technician typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Client Technologies Technician
  • BeaconGov
  • Tallahassee, FL CONTRACTOR,FULL_TIME

  • Typically has three (3) to five (5) years of IT work experience with demonstrated working knowledge of the basic hardware and software products and problem-solving troubleshooting skills.

    Requirements/Qualifications

    The Department is seeking a full-time, on-site Client Technologies Technician throughout the contract term of this RFQ.

    NOTE: Any successful Candidate with access to the Department's network is required to complete the Department's Security Awareness Training within 30 calendar days of hire.

    Education Requirements

    A high school diploma, its equivalent, or two (2) years of equivalent work experience is required.

    Required Qualifications

    The Department requires the following experience, skills, and/or knowledge for this position:

    Two (2) or more years of experience in the provision of Tier 2 Customer Support for desktop computers, printers, scanners, etc.;

    Experience installing, troubleshooting, and supporting desktop applications and operating systems including, but not limited to, Windows Operating System (OS), Office, Outlook, and Internet Explorer;

    Experience installing and troubleshooting computer hardware and software to include, but not be limited to, personal computers, printers, and peripherals in both a network and standalone environment; and

    Valid Driver License.

    NOTE: In addition to the above list, the selected Candidate must successfully complete a Level II Background Check.

    Preferred Qualifications

    The Department prefers the Candidate to have the following experience, skills, and/or knowledge for this position:

    Experience solving computer problems over the phone and troubleshooting PC and peripheral-related problems;

    Knowledge of Transmission Control Protocol (TCP)/ Internet Protocol (IP);

    Experience with installing and troubleshooting 3270 emulation software;

    Experience installing, diagnosing, and repairing hardware to include, but not limited to, hard drives, Random Access Memory (RAM), processors, CD-RWs, DVD-RWs, Multimedia kits, and other peripherals;

    Experience using imaging software for deploying desktop PCs;

    Experience providing Voice Over Internet Protocol (VoIP) phone support;

    Experience providing Virtual Private Network (VPN) client support;

    Experience working for a criminal justice agency;

    Knowledge of IT standards in a criminal justice environment;

    Experience supporting end users in a criminal justice environment;

    Ability to work independently and to communicate effectively; and

    Ability to travel throughout the assigned region as needed.

    Scope of Work/Job Characteristics

    The Client Technologies Technician will serve as the principal line of communication for the project team. The duties and responsibilities of this position are as follows:

    Configure and install software for IT user desktops and laptops;

    Installation and support of mobile devices, including laptops, Chromebooks, etc.;

    Installation and support of Department and Vendor network equipment to include switches, wireless Client, etc.;

    Network Cabling installations and terminations;

    Personal Computer (PC) imaging, configuration, and installations (for both Department staff and inmate PCs);

    Participate in the installation and rollout of new software packages, upgrades, and new desktop hardware;

    Maintain desktop software and hardware;

    Hardware and software troubleshooting (for both Department staff and inmate PCs);

    Support mobile workforce;

    Provide Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based Local Area Network (LAN) systems;

    Troubleshoot problems using scripts and checklists as guides;

    Escalate to Tier 3 support when necessary;

    Document problems and resolutions;

    Perform end-user training, if applicable;

    Provide quality customer service;

    Participate in the testing and evaluation of new desktop packages;

    Implement prototypes;

    Provide support for printers and peripherals;

    Support of inmate education labs to include server and PC imaging, server and PC-based software installations and troubleshooting, group policy implementation, physical security audits and inventories; and

    This position provides regional support in tandem with the Bureau of Field Technology Services. A work location will be provided as available nearest the applicant selected.

    NOTE: This position is designated as "essential staff and is expected to report for duty when instructed to do so in times of emergency or potential emergency as required by section (phone number removed), Florida Administrative Code (F.A.C.).

  • 20 Days Ago

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Telecom Client Technician
  • ViaPath Technologies
  • Miami, FL FULL_TIME
  • Overview ViaPath is looking for a Telecommunication Technician 2 (Site Admin Technician 2) to join the Field Services team. Under the direction of the Field Service Manager, but working largely indepe...
  • 1 Month Ago

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Telecom Client Technician
  • ViaPath Technologies
  • Tallahassee, FL FULL_TIME
  • Overview ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely indepe...
  • 2 Months Ago

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Telecom Client Technician
  • ViaPath Technologies
  • Beach, FL FULL_TIME
  • Overview ViaPath is looking for a Telecommunications Site Technician 4 (Site Administration Technician 4) to join our Field Services team. Under the direction of the Field Service Manager but working ...
  • 2 Months Ago

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Client Engagement Technologies Associate
  • Dynasty Financial Partners, LLC
  • Petersburg, FL FULL_TIME
  • DescriptionThis position is for a client-facing project management, training, and support resource with Salesforce administration capabilities. The candidate will be part of the Technology Network Ser...
  • 7 Days Ago

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Network Engineer
  • Client First Technologies
  • Jacksonville, FL FULL_TIME
  • Company DescriptionClient First Technologies, LLC (CFT) provides Strategic Consulting, Technology and Managed Services to commercial, non-profit and government organizations. Our expertise lies in mob...
  • 12 Days Ago

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Tech Expert - Friction Clutch
  • Ford
  • Dearborn, MI
  • Job Description We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves an...
  • 3/27/2024 12:00:00 AM

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Display Application Technical Expert
  • Ford
  • Dearborn, MI
  • Job Description We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves an...
  • 3/27/2024 12:00:00 AM

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Switch Team Technical Expert
  • Ford
  • Dearborn, MI
  • Job Description We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves an...
  • 3/27/2024 12:00:00 AM

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ADAS Hardware Components Technical Expert
  • Ford
  • Dearborn, MI
  • Job Description In this position... We are the movers of the world and the makers of the future. We get up every day, ro...
  • 3/27/2024 12:00:00 AM

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Technical Expert
  • Kelly Science, Engineering, Technology & Telecom
  • Hauppauge, NY
  • Quality / Reliability Engineer -- Hauppauge, NY - 6 to 12 Month Contract Assignment No C2C or Sponsorship available at t...
  • 3/25/2024 12:00:00 AM

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Manufacturing Technical Expert (Stamping)
  • American Honda Motor Co Inc
  • Marysville, OH
  • At Honda, The Power of Dreams drives us to create intelligent products that enhance mobility and increase the joy in peo...
  • 3/25/2024 12:00:00 AM

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System Integration Technical Expert
  • Traxen
  • Plymouth, MI
  • We are a Plymouth, Michigan based startup, developing cutting-edge technologies for Driver Assistance and Automated Driv...
  • 3/25/2024 12:00:00 AM

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Billing Technical Expert
  • Grow Therapy
  • New York, NY
  • About us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patien...
  • 3/24/2024 12:00:00 AM

Florida (/ˈflɒrɪdə/ (listen); Spanish for "land of flowers") is the southernmost contiguous state in the United States. The state is bordered to the west by the Gulf of Mexico, to the northwest by Alabama, to the north by Georgia, to the east by the Atlantic Ocean, and to the south by the Straits of Florida. Florida is the 22nd-most extensive (65,755 sq mi or 170,300 km2), the 3rd-most populous (21,312,211 inhabitants), and the 8th-most densely populated (384.3/sq mi or 148.4/km2) of the U.S. states. Jacksonville is the most populous municipality in the state and the largest city by area in th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Technologies Technician jobs
$58,131 to $79,402

Client Technologies Technician in High Point, NC
My client in Pretoria is looking for a suitably qualified Desktop Support Technician to join their dynamic team.
December 30, 2019