Client Technologies Technician maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training. Being a Client Technologies Technician may require a bachelor's degree or its equivalent. Typically reports to a supervisor. To be a Client Technologies Technician typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Position Summary:
The Customer Success Specialist is responsible for reviewing clients business processes, gather detailed client information to configure, brand, and implement InnovA solutions for our clients. This role is also responsible for conducting customer-focused technical training to ensure smooth and efficient implementation of the InnovA platform to our customers. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust through knowledgeable and transparent communication.
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