Client Technologies Technician jobs in Denton, TX

Client Technologies Technician maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training. Being a Client Technologies Technician may require a bachelor's degree or its equivalent. Typically reports to a supervisor. To be a Client Technologies Technician typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

I
Client Success Specialist - Now Hiring
  • InnovA Technologies LLC
  • Fort Worth, TX FULL_TIME
  • Position Summary:

    The Customer Success Specialist is responsible for reviewing clients business processes, gather detailed  client information to configure, brand, and implement InnovA solutions for our clients. This role is also responsible for conducting customer-focused technical training to ensure smooth and efficient implementation of the InnovA platform to our customers. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust through knowledgeable and transparent communication.

    Responsibilities:

    • Ensure the customers’ branding and business processes are mapped to our application and that the customers’ expectations are clear and technically feasible.
    • Ensure that all projects are delivered on-time and within scope.
    • Own a variety of customer implementation activities, including onboarding and product training.
    • Conduct role-specific, system specific and business specific training classes and workshops in both end user and train-the-trainer situations, externally and internally.
    • Conduct user acceptance and facilatate feedback from training and workshop sessions to continually improve user experience of the system.
    • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).
    • Proactively identify changes we can make to InnovA’s solutions to make our customers' jobs easier.
    • Embrace opportunities to promote and develop additional business opportunities through upselling and/or expanding InnovA solutions with customers.
    • Identifies current and future customer success requirements by establishing personal rapport with potential and actual customers and others in a position to understand specific customer requirements.
    • Provides product, service, or equipment technical and engineering information by answering questions and requests.
    • Follow up with customers to ensure their technical issues are resolved.
    • Collaborate with the sales team and assist with, or conduct product demos as necessary.
    • Determines improvements by analyzing applications, custom development, integrations, and services in customer environment and engineering or proposing potential solutions.
    • Submits orders by conferring with technical support staff and costing engineering changes.
    • Maintains user confidence and protects operations by keeping information confidential.
    • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
    • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
    • Perform other related duties as required.

    Required Education, Experience, and Skills:

    • Bachelor’s degree in computer science, IT or a related field.
    • One or more years of experience in software implementation, technical consulting or similar roles.
    • Familiarity with the auction industry is a plus.
    •  Must be a utility player and willing to wear many hats and is comfortable in a startup environment.
    • Familiarity with the software development life cycle (SDLC) and associated development projects, specifically working alongside a team of developers.
    • Experience working with workspaces and projects in TeamDynamix is a plus.
    • Experience analyzing information and data.
    • Exceptional communications skills, verbal and written.
    • Must have very good phone etiquette.
    • Strong documentation skills.
    • Must be customer-focused, work well in a team-oriented environment, and provide quality service for the business client.
    • Must pay very close attention to detail.

    Other Requirements:

    • Able to read, speak and write in English.
    • Prolonged periods sitting at a desk and working on a computer.
    • Must be able to lift 15 pounds at times.
    • Positions self to install equipment, including under desks
    • Moves throughout the building to access files.
    • Able to work under stressful conditions at times.
    • Position will require a minimum of 40 hours per week unless otherwise directed by supervisor.

     

    EO Employer

  • 9 Days Ago

T
Warehouse Technician
  • Trane Technologies
  • Arlington, TX FULL_TIME
  • At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for...
  • Just Posted

A
Cable Technician
  • Anistar Technologies
  • Flower Mound, TX FULL_TIME
  • Position Summary Anistar is seeking experienced Structured Cable Technicians for a long term project to provide assistance with the installation, termination, and testing of various types of voice and...
  • 2 Days Ago

S
CAD Technician
  • Structural Technologies
  • Fort Worth, TX FULL_TIME
  • Description Structural Technologies performs work within the commercial & public, water & wastewater and the transportation construction market. As part of the Structural Group who's known as an indus...
  • 1 Month Ago

S
Equipment Technician
  • Structural Technologies
  • Fort Worth, TX FULL_TIME
  • Description STRUCTURAL TECHNOLOGIES is the exclusive licensee of VSL post-tensioning systems in the United States. STRUCTURAL TECHNOLOGIES is the single source for VSL products and technical support i...
  • 1 Month Ago

A
Security Technician 121038
  • Anistar Technologies
  • Fort Worth, TX FULL_TIME,CONTRACTOR
  • Job Title: Security Technician (Multi-family and Commercial) Location: Dallas-Ft. Worth, Texas Position Summary: Anistar Technologies is seeking a Security Technician to install and service access con...
  • 15 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Client Technologies Technician jobs found in Denton, TX area

R
Optometric Technician
  • Roanoke Family Eyecare Corp
  • Roanoke, TX
  • Job Description Job Description Optometric Technician (Full Time and Part Time) Roanoke Family Eyecare is a well-known a...
  • 3/28/2024 12:00:00 AM

C
Records Technician
  • City of Denton (TX)
  • Denton, TX
  • Summary Responsible for handling sensitive information and multiple tasks at the same time, paying attention to detail a...
  • 3/28/2024 12:00:00 AM

P
Mohs Technician/Mohs Histology Technician
  • Preferred Dermatology Partners
  • Denton, TX
  • Job Description Job Description Our office is looking for an experienced Mohs Tech. The Mohs Technician is instrumental ...
  • 3/27/2024 12:00:00 AM

T
Production Technician
  • The Judge Group
  • Denton, TX
  • Why Flowers?Flowers Foods, Inc. (NYSE: FLO) is one of the largest producers of packaged bakery foods in the United State...
  • 3/27/2024 12:00:00 AM

N
HVAC Technician
  • Native Energy & Technology
  • Denton, TX
  • Job Description Job Description Job Description Company provides: New Truck Tools Uniforms Laptop Cell phone Reasonable ...
  • 3/27/2024 12:00:00 AM

M
Pharmacy Technician
  • Medical Recruitment Strategies
  • Flower Mound, TX
  • Job Description Job Description Duties: Responsible for accurately filling, packing, and sorting prescription orders via...
  • 3/26/2024 12:00:00 AM

T
Future Talent - Maintenance Technician
  • Tetra Pak
  • Denton, TX
  • At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, prot...
  • 3/25/2024 12:00:00 AM

K
Computer Technician
  • Karls Technology
  • Denton, TX
  • Job Description Job Description We are seeking highly motivated individuals possessing excellent customer service skills...
  • 3/24/2024 12:00:00 AM

Denton is a city in and the county seat of Denton County, Texas, United States. As of the 2010 United States Census, its population was 113,383, making it the 27th-most populous city in Texas, the 200th-most populous city in the United States, and the 12th-most populous city in the Dallas–Fort Worth metroplex. A Texas land grant led to the formation of Denton County in 1846, and the city was incorporated in 1866. Both were named after pioneer and Texas militia captain John B. Denton. The arrival of a railroad line in the city in 1881 spurred population, and the establishment of the University ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Technologies Technician jobs
$59,937 to $81,869
Denton, Texas area prices
were up 2.2% from a year ago

Client Technologies Technician in High Point, NC
My client in Pretoria is looking for a suitably qualified Desktop Support Technician to join their dynamic team.
December 30, 2019