Client Technologies Technician jobs in Beaumont, TX

Client Technologies Technician maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training. Being a Client Technologies Technician may require a bachelor's degree or its equivalent. Typically reports to a supervisor. To be a Client Technologies Technician typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

A
Client administrator
  • Aventiv Technologies
  • Beaumont, TX FULL_TIME
  • Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be!

    Associate Referral Reward Eligible

    Essential Duties

    • Primary representative between on-site facility personnel, Account Management & other Securus personnel.
    • Research issues reported by Agency staff members with the purpose of achieving resolution or escalation to the appropriate department.
    • Assist, monitor and or issue escalations as needed with other internal departments.
    • Communicate internally all client requests and issues to facilitate resolution.
    • Open, address, resolve and track tickets and advise customer and Securus Personnel of service-affecting issues.
    • Maintain partnership and regular communication with Account Management.
    • Maintain a high level of client satisfaction through outstanding customer service and support.
    • Required to attend onsite meetings as designated by facility leadership.
    • Perform basic Technical Support functions (password resets and handouts, user set up, etc ) and basic product training as needed or requested by the customer.
    • Travel to neighboring facilities within an assigned region sometimes with minimal lead time as a backup.
    • Assist Tech Support in the maintenance of computer hardware, software and other equipment by providing troubleshooting results.
    • Perform Kiosk maintenance (keyboard, USB replacement, camera adjustment, etc.)
    • Oversee rollout of services for newly acquired clients to align both parties’ interests.
    • Manages and maintains assigned company inventories and assets (tablets, accessories, tools, parts inventory, laptop etc.)
    • Distribute tablets and accessories to approved incarcerated individuals.
    • Collect and track customer statistics and trends that may assist in determining future account behavior and opportunities.
    • Understanding systems, training and support needs for assigned client base & referring them to our Account Manager and internal Customer Training as needed.
    • Perform other duties as assigned.

    Knowledge, Skills and Abilities

    • Excellent oral and written communication & presentation skills.
    • Ability to communicate with co-workers and business contacts in a courteous and professional manner.
    • Ability to develop ongoing rapport with clients and consumers and obtain relevant information.
    • Ability to work under pressure, to meet deadlines, to deal positively with rejection and conflicts as well as negative feelings of products.
    • Strong relationship management skills.
    • Proven ability to manage multiple projects at a time while paying strict attention to detail.
    • High degree of problem-solving conflict resolutions and negotiation skills for both external and internal customers.
    • Demonstrated ability to communicate, present and influence effectively at all levels of the organization.
    • Must be able to work in a fast-paced environment where problem resolution times are measured in hours.
    • Strong data / information analysis and integration skills.
    • Ability to effectively manage time and information with minimal supervision.
    • Excellent organizational and time management abilities.
    • Ability to identify, prioritize and respond to multiple and conflicting tasks.
    • Ability to quickly adapt to change.
    • Flexible and enthusiastic to learn new skills and problem solve solutions.
    • Uses small hand tools to make kiosk and / or video visitation repairs.
    • Ability to travel up to 1 week with 2 weeks’ notice.
    • Proven ability to successfully draft and execute strategic account plans.
    • Must exhibit all the company’s cultural attributes.

    Minimum Qualifications

    • High School education or equivalent.
    • Ability to travel from facility to facility
    • Proficiency in Microsoft Office (Word, Excel, PowerPoint), & capable of learning new technology
    • Ability to work well in an energized, fast paced, entrepreneurial, and collaborative environment

    Preferred Qualifications

    Relevant work experience in a technology or telecommunications industry (preferred)

    Physical Requirements

    • While performing the duties of this job, the employee is regularly required to : stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment.
    • Occasionally may need to reach, stoop, or kneel.
    • Regularly walk and climb steps.
    • Regularly lift up to 20 lbs; occasionally lift up to 40 lbs

    Salary and Benefits :

    At Aventiv Technologies, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.

    • $19.00 - $21.65 / hour (depending upon experience)
    • Health Insurance
    • 401(k)
    • Disability
    • Life Insurance
    • Paid Time Off
    • Voluntary Benefits

    Aventiv Privacy Policy :

    Equal Employment Policy :

    Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination.

    Last updated : 2024-03-22

  • 4 Days Ago

D
Low Voltage Cable Technician
  • Discovery Information Technologies, Inc.
  • Nederland, TX FULL_TIME
  • About us Discovery Information Technologies, Inc. is a small business in Nederland, TX. We are fast-paced, demanding, nimble and our goal is to Since 1988, Discovery Information Technologies has been ...
  • 19 Days Ago

K
Automotive Technician with Happy Kia
  • Kia Veterans Technician Apprenticeship Program (VTAP)
  • Silsbee, TX FULL_TIME
  • Kia Retailers are offering skilled and experienced military Veterans with the opportunity to begin an inspiring career as a Kia Certified Service Technician. To support this Kia Retailer initiative, K...
  • 22 Days Ago

K
Automotive Technician with Classic Kia
  • Kia Veterans Technician Apprenticeship Program (VTAP)
  • Beaumont, TX FULL_TIME
  • Kia Retailers are offering skilled and experienced military Veterans with the opportunity to begin an inspiring career as a Kia Certified Service Technician. To support this Kia Retailer initiative, K...
  • 1 Day Ago

M
Client Coordinator
  • Maxim Healthcare Services
  • Beaumont, TX FULL_TIME
  • The Client Coordinator works with clients, patients and active caregivers to identify open shifts, availability, and coordinate schedules. The Client Coordinator understands the needs, requirements, a...
  • 10 Days Ago

H
Senior Developer
  • HCL Technologies
  • China, TX FULL_TIME
  • Android developerResponsibilities Design, code and maintain mobile user experiences. Deliver in time with high quality. Optimize code for performance, stability and maintainability. Work with a cross-...
  • 21 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Client Technologies Technician jobs found in Beaumont, TX area

S
Security Technician
  • Securitas Electronic Security Inc
  • Beaumont, TX
  • Securitas Technology, (ST) is a division of Securitas AB, the largest protective services provider in the world with ove...
  • 3/29/2024 12:00:00 AM

C
Zoning Technician
  • City of Beaumont, TX
  • Beaumont, TX
  • Essential Job Functions: Properly interprets and disseminates information regarding land development principles and prac...
  • 3/29/2024 12:00:00 AM

A
Production Technician
  • Air Liquide
  • Port Neches, TX
  • Air Liquide Large Industries provides our customers with industrial gas and energy solutions that are vital to their own...
  • 3/29/2024 12:00:00 AM

N
HVAC Technician
  • Nance International, Inc.
  • Beaumont, TX
  • Job Description Job Description If you are looking for a career and not just a job in the HVAC & Refrigeration services ...
  • 3/28/2024 12:00:00 AM

D
IT Field Technician
  • DEFCOR IT SYSTEMS, LLC
  • Beaumont, TX
  • Job Description Job Description We are seeking an IT Field Technician to join our team! You will resolve computer-relate...
  • 3/28/2024 12:00:00 AM

L
HVAC Service Technician
  • Lane Valente Industries
  • Beaumont, TX
  • Lane Valente Industries is a Leading International construction and facility maintenance company with offices throughout...
  • 3/28/2024 12:00:00 AM

T
PM Technician
  • TriMark
  • Beaumont, TX
  • TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. W...
  • 3/25/2024 12:00:00 AM

B
Veterinary Technician
  • Bridge City Animal Hospital
  • Bridge City, TX
  • Job Description Job Description The ideal candidate: has excellent communication & customer service skills Outgoing and ...
  • 3/25/2024 12:00:00 AM

Beaumont (/ˈboʊmɒnt/ BOH-mont) is a city in and the county seat of Jefferson County, Texas, in the United States, within the Beaumont–Port Arthur Metropolitan Statistical Area. Located in Southeast Texas on the Neches River about 85 miles (137 km) east of Houston (city center to city center), Beaumont had a population of 117,267 at the time of the 2010 census, making it the thirtieth-most populous city in the state of Texas. Beaumont was founded as a town in 1835. The early European–American settlement had an economy based on the development of lumber, farming, and port industries. In 1892, Jo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Technologies Technician jobs
$59,349 to $81,065
Beaumont, Texas area prices
were up 1.2% from a year ago

Client Technologies Technician in High Point, NC
My client in Pretoria is looking for a suitably qualified Desktop Support Technician to join their dynamic team.
December 30, 2019