Client Technologies Manager jobs in Twin Falls, ID

Client Technologies Manager improves desktop hardware and software processes and supports critical business strategies by managing the development, installation, vendor selection, maintenance and repair of desktop equipment. Leads multiple projects and oversees technical staff to ensure that client specifications are met. Being a Client Technologies Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Client Technologies Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Client Technologies Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Manager, Client Support - Elko, NV
  • Empire Cat
  • Elko, NV FULL_TIME
  • Join our group of passionate team players, committed to providing the best level of service for our clients in a rewarding environment.

    WHO WE ARE:
    Founded in 1950, Empire Cat is a world-renowned Caterpillar dealer and a top private company in Arizona. We are a third-generation family-owned company with over 3,700 employees across 30 locations throughout Arizona, Nevada and portions of Eastern California. We are a diverse group of people, but we all share an inspiring vision to BE THE BEST. That vision is achieved by our individual commitments to work hard and live our core values every day.

    WHAT WE OFFER:
    • Competitive Pay
    • Vacation & Sick Leave
    • Medical/Dental/Vision
    • 401(k)
    • Tool Discounts/Tool Insurance
    • Technical Training & Professional Development Classes
    • And More
    JOB DETAILS:
    Shift 1st/Day Shift
    Location In-Office
    Schedule Schedule to be provided by leader
    Salary Range $95,000.00 Annually Commission Eligible Bonus Eligible

    JOB SUMMARY:
    Responsible for, growing, managing, and sustaining Empire’s product support market share of assigned territory clients. Responsible for knowing and understanding the client’s business; implementing plans to help the client achieve its goals through appropriate utilization of all Empire resources; and working closely with the assigned client Account Managers to maximize total client share of wallet. Also responsible for achieving Empire’s marketing objectives and goals as they relate to the assigned client accounts.

    ESSENTIAL FUNCTIONS:
    • Assists clients with evaluation and control of their equipment, maintenance and production programs to ensure peak performance in terms of availability and owning and operating costs.
    • Develops annual business marketing plans in conjunction with the assigned client Account Manager.
    • Propose annual product support budgets for assigned clients.
    • Develop customer coverage plans in conjunction with the assigned clients Account Manager. Coverage plans must be approved by management before finalizing.
    • Schedules visits in an effort to build positive client relationships.
    • Effectively markets and communicates merchandising offerings and campaigns to position Empire as the clear Product Support choice.
    • Provides feedback internally to drive change sufficient to meet market demands and provide viable client solutions.
    • Provides Empire goods and services as solutions that assist the client in lowering its equipment owning and operating costs.
    • Effectively manages (contact information, machine population, opportunities, etc.) current client call list while seeking out and adding new clients as required in a given territory.
    • Knows client and territory (including financial status and past sales volume) well enough to forecast growth potential, select target accounts, and identify need for alternative solutions.
    • Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance.
    • Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards.
    ADDITIONAL RESPONSIBILITIES:
    • Uses Caterpillar’s ultrasonic measuring tools and computer programs to manage an active, current and technically up to date custom track service program with clients in the assigned territory.
    • Manages client undercarriage and ground engaging tool needs, maintaining current records for all equipment, and updating them on current options that lower their equipment owning and operating costs.
    • Provides better client experiences by educating the client on various service facilities and capabilities while involving any necessary experts in the solution process.
    • Stay abreast of competitive information to assure Empire always has the advantage.
    • Utilizes available technology (Internet, email) to stay current on latest offerings, developments, and campaigns in an effort to communicate current issues to clients.
    • Presents all client quotes in a thorough and professional manner.
    • Documents and communicates in Sales Link any issues that impact client satisfaction to the appropriate area. Seeks assistance from Manager for additional help in resolving an issue.
    • Work within and promote corporate values.
    KNOWLEDGE SKILLS AND ABILITIES:
    • Must have management skills to effectively help the client meet its goals while promoting Empire's value-added products and services.
    • Must be a motivated self-starter.
    • Must have interpersonal skills sufficient to assist clients and employees in a professional manner.
    • Must have sufficient mechanic knowledge to understand client equipment opportunities and to express these opportunities to the appropriate area within Empire.
    • Must have sufficient knowledge to effectively utilize Internet, email, spreadsheets, word processing programs and database management.
    • Must have acceptable attendance to meet all company standards and requirements.
    • Must have excellent written and verbal communication skills.
    • Must have basic understanding of business financial measures.
    • Must be able to solve complex client/dealer issues in ways that are beneficial to both the client and the dealer.
    • Must have a good working knowledge of the various areas at Empire that produce the products and services being promoted.
    • Must work within and adhere to Empire’s policies and procedures.
    • Ability to maintain consistent attendance.
    EDUCATION AND EXPERIENCE:
    • Must have a high school diploma or equivalent.
    • College degree preferred.
    • Current driver’s license.
    • Minimum of 3 years experience in related field or equivalent technical background.
    • Must be able to communicate (speak, read, comprehend, write) in English.
    • Service or Parts experience at Empire or another Caterpillar dealer preferred.
    PHYSICAL DEMANDS:
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • While performing the duties of this job, the employee is regularly required to stand, walk, use hands, talk and hear.
    • The employee frequently is required to sit, reach outward, and reach above shoulder.
    • The employee is occasionally required to climb, crawl, squat or kneel, bend, and taste or smell.
    • The employee must regularly lift and/or move up to 20 pounds.
    • Specific vision abilities required by this job include close, ability to adjust focus, depth perception, peripheral vision, and distance.
    • This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.
    WORK ENVIRONMENT:
    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • While performing the duties of this job, the employee is regularly exposed to outdoor weather and extreme hot/cold.
    • The employee is frequently exposed to wet or humid conditions, toxic/caustic chemicals, and moving mechanical parts.
    • The employee is occasionally exposed to risk of electrical shock, vibration, and high precarious places.
    • The noise level in the work environment is usually loud.
    • Machinery and tool operation requires the use of safety equipment to include but not limited to: eye safety glasses, hearing protectors.
    • MSHA training required.
    DISCLAIMER:
    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.

    Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 480-633-5440 and let us know the nature of your request and your contact information.

    Empire Southwest is an EEO/Affirmative Action Employer
    Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment
  • 14 Days Ago

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Chargé d'Affaires/Préparateur Méthodes H/F
  • Segula Technologies
  • Paul, ID FULL_TIME
  • Description de l'entrepriseAccélérez votre carrière au sein d’un groupe d’ingénierie mondial à forte croissance. Chez SEGULA Technologies, vous travaillerez sur des projets passionnants et contribuere...
  • 13 Days Ago

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Chargé d'Affaires en Chaudronnerie H/F
  • Segula Technologies
  • Paul, ID FULL_TIME
  • Description de l'entrepriseAccélérez votre carrière au sein d’un groupe d’ingénierie mondial à forte croissance. Chez SEGULA Technologies, vous travaillerez sur des projets passionnants et contribuere...
  • 13 Days Ago

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Préparateur Méthodes en Électricité H/F
  • Segula Technologies
  • Paul, ID FULL_TIME
  • Description de l'entrepriseAccélérez votre carrière au sein d’un groupe d’ingénierie mondial à forte croissance. Chez SEGULA Technologies, vous travaillerez sur des projets passionnants et contribuere...
  • 13 Days Ago

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Chargé d’essais Electricité H/F
  • Segula Technologies
  • Paul, ID FULL_TIME
  • Description de l'entrepriseSEGULA Technologies est un groupe d'ingénierie présent mondialement, au service de la compétitivité de tous les grands secteurs industriels : automobile, aéronautique, énerg...
  • 13 Days Ago

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Client Services Representatives
  • Kickback Points, L
  • Twin Falls, ID FULL_TIME
  • This is not a remote position. Must be willing to work in an office location in Twin Falls, ID. A Client Services Representative must be a team player who can support our clients and Sales team in a f...
  • 21 Days Ago

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0 Client Technologies Manager jobs found in Twin Falls, ID area

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Online Survey Taker - Remote - Earn up to $25 per survey
  • Earn Haus
  • Twin Falls, ID
  • Job description We are urgently looking for people interested in taking online surveys for Fortune 500 brands. If you ar...
  • 3/28/2024 12:00:00 AM

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Truck Driver-Twin Falls, ID
  • CRH Plc.
  • Twin Falls, ID
  • Job ID: 492898 Idaho Materials & Construction, is a CRH Company. Our purpose, commitment to the future, and formula for ...
  • 3/28/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Twin Falls, ID
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • APFusion
  • Twin Falls, ID
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Quickl...
  • 3/27/2024 12:00:00 AM

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PT Customer Care Specialist - Work From Home>
  • Everyday Health Group
  • Twin Falls, ID
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Flexible schedule - As a Customer Care Speci...
  • 3/27/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Twin Falls, ID
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 3/27/2024 12:00:00 AM

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Cashier
  • Ridley's Family Markets
  • Kimberly, ID
  • ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essen...
  • 3/26/2024 12:00:00 AM

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Client Care Coordinator
  • Comfort Keepers
  • Twin Falls, ID
  • Are you a dynamic, driven individual interested in providing compassionate solutions for prospective clients and their f...
  • 3/26/2024 12:00:00 AM

Twin Falls is located at 42°34'N 114°28'W (42.561,-114.464). According to the United States Census Bureau, the city has a total area of 18.16 square miles (47.03 km2), of which, 18.10 square miles (46.88 km2) is land and 0.06 square miles (0.16 km2) is water. The Snake River Canyon forms the city's northern limits, separating it from Jerome County. There are three waterfalls in the immediate area. Shoshone Falls is located approximately 5 miles (8.0 kilometres) east of Twin Falls city. Pillar Falls is located approximately 1 1⁄2 mi (2 1⁄2 km) upstream from the Perrine Bridge while Twin Falls, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Technologies Manager jobs
$96,790 to $140,740
Twin Falls, Idaho area prices
were up 2.5% from a year ago

Client Technologies Manager in Billings, MT
The Instant Client libraries provide the necessary network connectivity, as well as basic and high end data features, to make full use of Oracle Database.
February 13, 2020
Client Technologies Manager in Columbus, MS
Reporting into our Client Technology Partner, Charlie Carroll, you will play a key role in our mission to proactively exploit technology for the benefit of our clients and for the efficiency of our business.
January 18, 2020
Client Technologies Manager in Springfield, MO
Development Manager working on maternity ultrasound software.
November 27, 2019