Client Technologies Manager jobs in Stratford, CT

Client Technologies Manager improves desktop hardware and software processes and supports critical business strategies by managing the development, installation, vendor selection, maintenance and repair of desktop equipment. Leads multiple projects and oversees technical staff to ensure that client specifications are met. Being a Client Technologies Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Client Technologies Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Client Technologies Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

Recently Added Client Technologies Manager jobs

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Client Solutions Manager
  • LightBox
  • Shelton, CT FULL_TIME
  • At LightBox, we strive to not only equip confident, data-driven decisions across sectors, but to also enrich lives by bringing people, information, and technology together. As a company with a wide range of clients, we believe a diverse workforce is crucial to success. Our commitment to inclusion across race, gender, age, religion, identity, and experience is the foundation upon which we operate and connect with our customers and the communities in which we work.

    With our expertise, we are producing the best available data, workflow tools, technology, and analytics to support everyone making a real estate decision. There has never been a better time to make an impact and we invite you to join us on this journey.

    LightBox is a leading provider of data and workflow solutions across commercial real estate and location intelligence. Our solutions deliver the depth, speed and accuracy that enable insights to over 50,000 brokers, 1,000 banks and lenders, 1,000 law firms and 5,000 environmental consulting and engineering firms.

    At LightBox, we strive to not only equip confident, data-driven decisions across sectors, but to also enrich lives by bringing people, information, and technology together. As a company with a wide range of clients, we believe a diverse workforce is crucial to success. Our commitment to inclusion across race, gender, age, religion, identity, and experience is the foundation upon which we operate and connect with our customers and the communities in which we work.
    With our expertise, we are producing the best available data, workflow tools, technology, and analytics to support everyone making a real estate decision. There has never been a better time to make an impact and we invite you to join us on this journey.
    LightBox is a leading provider of data and workflow solutions across commercial real estate and location intelligence. Our solutions deliver the depth, speed and accuracy that enable insights to over 50,000 brokers, 1,000 banks and lenders, 1,000 law firms and 5,000 environmental consulting and engineering firms.
    Position Overview
    The Customer Success Manager is primarily responsible for ensuring our clients achieve the full potential of our SaaS based products, Collateral360 and RIMS. They will build relationships with key stakeholders to foster collaboration, develop an understanding of the client’s needs and challenges, identify solutions, educate users, and ultimately increase client retention and growth.
    What you will do and achieve
    • Execute programs that facilitate onboarding, deepen product knowledge, increase usage, and secure high client satisfaction.
    • Acquire a comprehensive understanding of client’s industry and business challenges and foster relationships with key stakeholders to appropriately map LightBox solutions to their business strategy.
    • Proactively communicate with clients to monitor, correct, and manage expectations regarding client-reported defects and tasks, including regular account reviews with their assigned account manager.
    • Closely monitor “at risk” accounts to ensure proper handling of reported issues.
    • Serve as a point of escalation for critical client issues by collaborating with Support and Engineering teams to resolve issues.
    • Contribute to internal discussions with Product and Management teams regarding common client challenges.
    • Be an outspoken product expert and thought leader so you can intelligently educate our clients on the value of LightBox products; and serve as an advisor to our Sales Team for prospective clients.
    • Learn to identify upsell/cross-sell opportunities and foster discussions with client’s account manager.
    This is an exempt position within the $72K to $75K range based on a 40-hour work week.

    Who you are
    Education
    • Bachelor’s degree in business, communication, or related discipline preferred
    Experience
    • 5 years of experience in customer facing role (customer support, onboarding, or account management), preferably at a SaaS company.
    Key Knowledge & Skills
    • Outstanding organization, communication, analytical, and interpersonal skills.
    • Ability to quickly understand technical products and explain concepts to non-technical audiences.
    • Proven track record of performing under tight deadlines and managing multiple, varied tasks.
    • Experience managing and orchestrating company team resources on behalf of customers.
    • Experience proactively growing customer knowledge and relationships within complex accounts.
    • Ensuring the right sense of urgency and diligence across the company.
    • Experience increasing technology adoption and creating long term transformational account strategies.
    • Establish onboarding communication plan and ensure execution for each client.
    Other Desirable Attributes
    • Ability to navigate across an organization in a trusted advisor/consultative approach, and establishing credibility quickly with senior level executives
    • Experience writing statements of work for feature development
    • A strong understanding of LightBox and/or technology as a service (SaaS) is preferred
    • Previous experience in commercial real estate or financial industries
    LightBox’s Diversity Commitment:
    LightBox is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences, and values. We believe in unity in diversity and offer a collaborative work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support, recognize, and embrace our differences.

    This job description is a general listing of the required tasks and expectations of the position and in no way implies that the duties listed above are the employee’s only responsibilities. The employee is expected to perform other tasks, responsibilities and training as instructed by their supervisors. Duties and responsibilities may change at any time with or without notice.

    This position may require additional hours outside of the standard work schedule including occasional holiday, evening and/or weekend hours in order to meet deadlines or to accommodate customers.

    LightBox and all its holding companies are an equal opportunity/affirmative action employer. It is the policy of the LightBox and its holding companies to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, or veteran status.

    NO TELEPHONE CALLS OR AGENCY SOLICITATION PLEASE.

    We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

    This job description is a general listing of the required tasks and expectations of the position and in no way implies that the duties listed above are the employee’s only responsibilities. The employee is expected to perform other tasks, responsibilities and training as instructed by their supervisors. Duties and responsibilities may change at any time with or without notice.

    This position may require additional hours outside of the standard work schedule including occasional holiday, evening and/or weekend hours in order to meet deadlines or to accommodate customers.

    LightBox and all its holding companies are an equal opportunity/affirmative action employer. It is the policy of the LightBox and its holding companies to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, or veteran status.

    NO TELEPHONE CALLS OR AGENCY SOLICITATION PLEASE.
  • 14 Days Ago
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Client Sales Associate
  • Global HR & Associates Co.
  • Monroe, CT CONTRACTOR
  • About us We are professional, agile, professional and our goal is to Global HR & Associates Co. is a renowned HR Consulting Firm with over 10 years of experience in helping businesses of diverse sizes...
  • 18 Days Ago
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Client Service Associate
  • Morgan Stanley
  • Westport, CT FULL_TIME
  • POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate assists with the dev...
  • Just Posted
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Registered Client Service Associate
  • Morgan Stanley
  • Westport, CT FULL_TIME
  • POSITION SUMMARYRegistered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists with ...
  • Just Posted
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Client Success Representative
  • Computershare
  • Shelton, CT FULL_TIME
  • Location: Shelton, CT This is a hybrid position primarily based in Shelton, CT. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the of...
  • Just Posted
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Client service representative
  • HJW Executive Search LLC
  • Fairfield, CT FULL_TIME
  • We are currently working with a growing home care agency who is looking for a Client Service Coordinator will be responsible for determining and managing client needs. This individual will work with n...
  • Just Posted
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0 Client Technologies Manager jobs found in Stratford, CT area

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Customer Experience Manager
  • Michaels Stores, Inc.
  • Patchogue, NY
  • Store - LI-PATCHOGUE, NY Deliver a customer centric shopping experience by managing and delivering effective front-end o...
  • 4/26/2024 12:00:00 AM
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Customer experience manager
  • Michaels Stores, Inc.
  • Westbury, NY
  • Store - LI-ROOSEVELT FIELD, NY Deliver a customer centric shopping experience by managing and delivering effective front...
  • 4/26/2024 12:00:00 AM
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Customer Experience Manager
  • THE SHADE STORE
  • Port Chester, NY
  • Job Details Job Location Port Chester NY - Port Chester, NY Description ABOUT THE SHADE STORE At The Shade Store, we hav...
  • 4/26/2024 12:00:00 AM
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PT Customer Experience Manager
  • Michaels Stores, Inc.
  • Stony Brook, NY
  • Store - LI-LAKE GROVE, NY Deliver a customer centric shopping experience by managing and delivering effective front-end ...
  • 4/26/2024 12:00:00 AM
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Customer Success Manager
  • OperationsInc
  • Norwalk, CT
  • We’re OperationsInc., one of the largest Human Resources Consulting firms in the U.S., headquartered in Norwalk, CT. We ...
  • 4/23/2024 12:00:00 AM
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FT- Support Lead
  • Five Below
  • Shirley, NY
  • Find out if the Support Lead role is right for you! What does the Support Lead do? Under the leadership of the Store Man...
  • 4/23/2024 12:00:00 AM
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Customer Experience Manager
  • Five Below
  • Massapequa Park, NY
  • At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free...
  • 4/22/2024 12:00:00 AM
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Part Time Customer Experience Manager
  • Michaels Stores, Inc.
  • Bay Shore, NY
  • Store - LI-BAYSHORE, NY Deliver a customer centric shopping experience by managing and delivering effective front-end op...
  • 4/22/2024 12:00:00 AM
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About Stratford, Connecticut

Stratford is a town in Fairfield County, Connecticut, United States. It is situated on Long Island Sound along Connecticut's "Gold Coast" at the mouth of the Housatonic River. Stratford is in the Bridgeport–Stamford–Norwalk Metropolitan Statistical Area. It was founded by Puritans in 1639. The population was 51,384 as of the 2010 census. It is bordered on the west by Bridgeport, to the north by Trumbull and Shelton, and on the east by Milford (across the Housatonic River). Stratford has a historical legacy in aviation, the military, and theater. According to the United States Census Bureau, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Technologies Manager jobs
$126,573 to $184,058
Stratford, Connecticut area prices
were up 1.7% from a year ago
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What does a Client Technologies Manager do?

Client Technologies Manager in Billings, MT
The Instant Client libraries provide the necessary network connectivity, as well as basic and high end data features, to make full use of Oracle Database.
February 13, 2020
Client Technologies Manager in Columbus, MS
Reporting into our Client Technology Partner, Charlie Carroll, you will play a key role in our mission to proactively exploit technology for the benefit of our clients and for the efficiency of our business.
January 18, 2020
Client Technologies Manager in Springfield, MO
Development Manager working on maternity ultrasound software.
November 27, 2019