Client Technologies Manager jobs in Stamford, CT

Job Summary: 

Compass Care, tri-state area's premier concierge private duty home care company, is looking to add a Client Service Manager to our growing team!  

The ideal candidate for this role is a compassionate and caring professional who has experience working with and advocating for older adults. This candidate should be a self-motivated individual who can work well independently and as part of team. 

The Client Service Manager (CSM) manages a caseload of clients and ensures client satisfaction. They work to improve care outcomes by regularly observing and addressing unmet clients’ psychological, behavioral and social needs.  

CSMs review all client data coming from the field and work in partnership with all members of the client's care team, including family members and health providers as well Compass Care staff. 

This position requires travel throughout the Compass Care service area which currently includes Fairfield County, CT, Westchester County, NY, and NYC. 

Responsibilities:  

• Continually assess clients' needs  

• Maintain and monitor a schedule of activities customized to meet each client's specific needs 

• Review caregiver reports daily to proactively identify and address the needs of the clients and opportunities for caregiver training 

• Build and maintain relationships with all members of the client care team 

• Lead Client Care Team Calls monthly, or as needed for specific clients 

• Visit each client a minimum of every 6 weeks 

• Other duties and responsibilities as assigned 

Benefits: 

• Competitive Salary 

• Extensive Industry-Leading Training 

• Advancement Opportunity 

• Team-oriented Environment 

• Excellent Benefits including Medical Insurance, Dental Insurance, 401(k) Retirement Plan with Matching Contributions, Paid Time Off and more! 

Qualifications

Qualifications: 

• Bachelor's Degree or above in Social Sciences, Gerontology, or a related field 

• Minimum 2 years of experience working with older adults 

• Minimum 2 years of current case management experience preferred 

• Concierge hospitality experience preferred 

• Excellent verbal, written, and communication skills 

• Proficient with Microsoft Office 

• Efficient time management skills 

About Us: 

CompassCare is the NY tri-state area's premier concierge private duty home care company. Founded by a world-renowned geriatrician and managed by gerontologists, our leadership has contributed directly to the scientific literature on care for older adults, and our clients are all afforded that expertise in their homes. Compass Care, LLC has been named as one of the Best Workplaces for Aging Services by Great Place to Work and FORTUNE for four consecutive years. 

We are dedicated to helping older adults live independently and safely at home where the security and comfort of familiar surroundings can enhance the quality of life. 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.