Client Technologies Manager improves desktop hardware and software processes and supports critical business strategies by managing the development, installation, vendor selection, maintenance and repair of desktop equipment. Leads multiple projects and oversees technical staff to ensure that client specifications are met. Being a Client Technologies Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Client Technologies Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Client Technologies Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Overview:
GBS Benefits, Inc. is the leader in experience, innovation, and services when it comes to customizing the employee benefits offerings for our clients. Located in Salt Lake City, GBS Benefits has created a culture of respect, hard work and fun. When you love your job and the people around you, remarkable things can happen. We hold great excitement in our work, knowing that we have a tremendous positive impact on the larger scale. We partner with over 1,000 companies in building and protecting their dreams and visions. We invite you to investigate this job opportunity at GBS. This job description will not be all inclusive but is intended to give you a road map and an overview. Come make a difference with us!
Description:
The Client Service Manager in the small business group will deliver extraordinary customer experiences while driving new client acclimation and long-term relationships. This individual is required to execute and deliver on all monthly, quarterly and annual departmental goals and objectives as outlined by their manager
The successful Client Service Manager provides oversight and customer support for new small business clients and associated client business. Other duties include:
Essential Duties and Responsibilities:
We are seeking a professional and positive individual with strong written and verbal communication skills. The nature of this team requires a high level of energy and the ability to balance conflicting deadlines and to work under pressure. Other essential requirements and responsibilities include:
Skills and Knowledge:
Preferred Qualification
Performance Expectations:
Working Conditions / Essential Functions:
This position enjoys the benefits and climate control of a quiet office environment. Employees are provided with ergonomically sound workspaces. Work is accomplished at a computer terminal either sitting or standing. Employees must access, input and retrieve information from the computer system. Comfort and efficiency are considered in employee workspaces. Daily work includes computer interfacing, data entry, communications (electronic and physical), movement throughout the office, attending meetings, etc.
Physical demands include the ability to lift and move objects (typically 0 – 10lbs), visually monitor information/data on a computer screen,
The working environment described above provides a detailed representation of what employees might encounter in the workplace while performing the essential duties of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the job.
This job description is not designed to cover or to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.
Job Type: Full-time
Benefits:
Schedule:
Ability to Relocate:
Work Location: Hybrid remote in South Salt Lake, UT 84115
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