Client Technologies Manager jobs in Roanoke, VA

Client Technologies Manager improves desktop hardware and software processes and supports critical business strategies by managing the development, installation, vendor selection, maintenance and repair of desktop equipment. Leads multiple projects and oversees technical staff to ensure that client specifications are met. Being a Client Technologies Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Client Technologies Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Client Technologies Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Telecom Client Technician
  • ViaPath Technologies
  • Christiansburg, VA FULL_TIME
  • Overview

    ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory. 

    Responsibilities

    • Serve as a positive Ambassador representative for ViaPath when meeting with customers and clients – clearly demonstrating “Service Excellence”
    • Responsible for overall service of ViaPath products at assigned customer sites and willing to assist the customer at all times
    • Prioritizing and planning of assigned service calls
    • Communicating updates associated with assigned service calls
    • Escalating problems when appropriate
    • Interacting in a professional manner with customers to foster positive relationships
    • Point of contact for FACILITY staff for any issues regarding customer account
    • Replacing telephony hardware and network components, basic maintenance practices
    • Pulling cable, mounting network devices, installing telephony hardware
    • Administer kiosk service and collections, clearing bill/paper jams, and deposit monies at assigned financial institutions
    • Basic troubleshooting to include defining problems, collecting data, establishing facts, and drawing valid conclusions; assisting Technical Support departments with corrective action on deployed hardware and software; developing working knowledge of all operating standards, practices, and procedures
    • Wiring troubleshooting to include tracing and repairing or replacing damaged wiring and effecting repairs on 66-Blocks or Cutoff Switches
    • Handle special projects as assigned by Field Service Manager
    • Scheduled and/or unscheduled overtime work and callouts are to be expected
    • Energize and foster an effective and impactful team environment
    • Troubleshoot video visitation session issues with guidance from ViaPath Technical Support where applicable
    • Perform basic troubleshooting of tablet functionality, applications, and Wi-Fi connectivity issues where applicable
    • Return damaged or inoperable equipment in accordance with ViaPath Return Merchandise Authorization process

    Qualifications

    • High school diploma or general education degree (GED) is required.
    • Minimum of 2-4 years of related experience.
    • Experience troubleshooting, ability to define problems, collect data, establish facts, and draw valid conclusions.
    • Proficient in Windows OS, MS Office, and other software programs that may be required
    • Proficient with Telephony and Networking, inclusive of copper, CAT 5/6, and fiber optic wiring
    • Knowledge of wiring color code and fabrication of data cabling.
    • Must be able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds with assistance.
    • Must possess a valid driver’s license. The willingness and ability to travel to various customer sites daily with the potential for overnight trips
    • The work atmosphere will be relevant with access to government agencies, jail, and prison environments, with stringent security guidelines to be maintained at-all-times
    • Ability and willingness to work the scheduled and/or unscheduled overtime work assignments and after-hours callouts.

    ViaPath, an innovation leader in correctional technology, education solutions that assist in rehabilitating inmates, and payment services solutions for government.  ViaPath leads the fields of correctional technology, education, and government payment services with visionary solutions and customized products that integrate seamlessly to deliver security, financial value, and operational efficiencies while aiding inmate rehabilitation and reducing recidivism rates.  ViaPath is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, pregnancy or pregnancy-related condition, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. 

  • 1 Month Ago

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Assistant Manager
  • Sport Clips - Manager - VA505
  • Christiansburg, VA FULL_TIME
  • Sport Clips Haircuts is Hiring Hair Stylists! Do What You Love. Love What You Do. Pay: $16.25/hr. plus TIPS, Bi-weekly Bonuses, and Quarterly Bonuses! PLUS Medical, Dental, and Vision insurance! Work ...
  • 9 Days Ago

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Nurse Practitioner (NP)
  • Confidential Client
  • Salem, VA FULL_TIME
  • Overview: If you are an enthusiastic, caring provider seeking to work with a dynamic and growing medical practice, this position is for you! Seeking a full time Nurse Practitioner to deliver exception...
  • 1 Month Ago

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Nurse Practitioner (NP)
  • Confidential Client
  • Bassett, VA FULL_TIME
  • Overview: If you are an enthusiastic, caring provider seeking to work with a dynamic and growing medical practice, this position is for you! Seeking a full time Nurse Practitioner to deliver exception...
  • 1 Month Ago

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Nurse Practitioner (NP)
  • Confidential Client
  • Clifton Forge, VA FULL_TIME
  • Overview: If you are an enthusiastic, caring provider seeking to work with a dynamic and growing medical practice, this position is for you! Seeking a full time Nurse Practitioner to deliver exception...
  • 1 Month Ago

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Store Manager
  • Trane Technologies Careers
  • Roanoke, VA FULL_TIME
  • t Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for ...
  • 12 Days Ago

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0 Client Technologies Manager jobs found in Roanoke, VA area

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Director of Equipment & Facilities Operations
  • New River Electrical Corporation
  • Cloverdale, VA
  • About the job Director of Equipment & Facilities Operations Position Summary New River Electrical is searching for an ac...
  • 3/28/2024 12:00:00 AM

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Manager
  • MAGNUS STONEWORKS INC
  • Roanoke, VA
  • Job Description Job Description Candidate will be involved in all aspects of the business including sales, client manage...
  • 3/28/2024 12:00:00 AM

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Clinique Beauty Advisor - Full Time
  • belk
  • Roanoke, VA
  • The Cosmetic Beauty Advisor reports to the Sales Team Manager/ Store Manager and ensures the uniform execution of the Be...
  • 3/28/2024 12:00:00 AM

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Clinique Beauty Advisor - Full Time
  • Belk, Inc.
  • Roanoke, VA
  • The Cosmetic Beauty Advisor reports to the Sales Team Manager/ Store Manager and ensures the uniform execution of the Be...
  • 3/28/2024 12:00:00 AM

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Online Survey Taker - Remote - Earn up to $25 per survey
  • Earn Haus
  • Roanoke, VA
  • Job description We are urgently looking for people interested in taking online surveys for Fortune 500 brands. If you ar...
  • 3/28/2024 12:00:00 AM

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Executive Director, Emergency Management
  • Virginia Polytechnic Institute and State University
  • Blacksburg, VA
  • Executive Director, Emergency Management Job no: 528455 Work type: Administrative & Professional Senior management: Exec...
  • 3/26/2024 12:00:00 AM

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Project Manager
  • 2NSYSTEMS LLC
  • Roanoke, VA
  • Job Description Job Description Job Summary We are seeking a highly skilled and experienced Project Manager with experti...
  • 3/26/2024 12:00:00 AM

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PT Customer Service Leader>
  • Food Lion
  • Blacksburg, VA
  • Food Lion - USA-VA-Blacksburg-801 Hethwood Blvd [Store Supervisor] As a Customer Service Leader @ Food Lion, you'll: Ove...
  • 3/25/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 42.9 square miles (111.1 km2), of which 42.5 square miles (110.1 km2) is land and 0.3 square miles (0.8 km2) (0.8%) is water. Roanoke is located in the valley and ridge province of Virginia immediately west of the Blue Ridge Mountains and east of the Allegheny Mountains Within the city limits is Mill Mountain, which stands detached from surrounding ranges. Its summit features the Roanoke Star, Mill Mountain Zoo, the Discovery Center interpretive building, and an overlook of the Roanoke Valley. The Appalachian Trail runs...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Technologies Manager jobs
$103,092 to $149,902
Roanoke, Virginia area prices
were up 1.2% from a year ago

Client Technologies Manager in Billings, MT
The Instant Client libraries provide the necessary network connectivity, as well as basic and high end data features, to make full use of Oracle Database.
February 13, 2020
Client Technologies Manager in Columbus, MS
Reporting into our Client Technology Partner, Charlie Carroll, you will play a key role in our mission to proactively exploit technology for the benefit of our clients and for the efficiency of our business.
January 18, 2020
Client Technologies Manager in Springfield, MO
Development Manager working on maternity ultrasound software.
November 27, 2019