Client Technologies Manager jobs in Nassau, NY

Client Technologies Manager improves desktop hardware and software processes and supports critical business strategies by managing the development, installation, vendor selection, maintenance and repair of desktop equipment. Leads multiple projects and oversees technical staff to ensure that client specifications are met. Being a Client Technologies Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Client Technologies Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Client Technologies Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Senior Account Manager
  • ViaPath Technologies
  • Albany, NY FULL_TIME
  • Overview

    ViaPath is seeking a Senior Account Manager to join our growing sales team. The selected individual will be responsible for delivering against net revenue targets (renewal and upsell) across ViaPath ‘growth’ product categories with respect to accounts with the existing business. 

     

    Remote based position with a requirement to travel to customer sites up to 75% of the time.  Position to be based in one of the following areas:  New York, Massachusetts, Connecticut, Northern New Jersey, Vermont, Rhode Island or Northeastern Pennsylvania. 

    Responsibilities

    • Develop and maintain assigned client, customer, and partner relationships
    • Coordinates Buyer / Channel Partner
    • Handle client communications and respond thoughtfully, strategically and in a timely manner, triaging communications as necessary
    • Educate assigned client, customers, and partners on ViaPath products and service to identify growth opportunities
    • Support the RFP/RFI process using client, customer, and partner in-depth knowledge working with cross functional teams
    • Manage, document, and forecast a pipeline of opportunities to drive retention and growth of both existing and new business
    • Conduct client and customer success activities to retain and build business including communicating Service Requirements
    • Coordinates Tradeshow activities
    • Develop and report monthly sales activity documentation – Sales Plays, Account Health, Financial Performance, etc.
    • Document quotes and other sales activities SalesForce
    • Coordinate with internal and external stakeholders to maintain transparency and effective communication
    • Anticipate problems, assess, and mitigate risks and proactively provide solutions
    • Prepare client and team meeting agendas, lead client and team meetings
    • Maintain the minimum weekly/daily metrics, and ensure quota is met consistently
    • Develop and deliver client reports as needed
    • Understand the changing business and technology issues and needs that our customers and potential customers face
    • Partner with Field Services team(s) to ensure overall account satisfaction  

    Qualifications

    • A Bachelor’s degree in Sales, Business Management, or related field is preferred; 4 years of experience required in lieu of degree.
    • 5-8 years of client service experience, client management and/or sales experience, or corrections experience working with ViaPath products.
    • Demonstrated ability to develop multi-threaded relationships with clients and a proven track record of high customer satisfaction.
    • Ability to lead a team of professionals at various career levels, tied to distinct groups within the organization to drive the overall strategic account growth plan.
    • Ability to manage multiple accounts and varied customer contacts.
    • Ability to upsell at existing accounts.
    • Recognized by others as a strong communicator and collaborator.
    • Polished and seasoned presenter.
    • Relatable and able to carry conversations on a wide range of subjects and adapt to the environment
    • Experience in servicing, supporting or selling relationship-based services in industries with a long sales cycle and frequent interaction with government entities at a prominent level, is preferred.
    • Driven individual with ability to work independently in competitive marketplace.
    • Technical background and/or ability to acquire technical knowledge to break solutions down for non-technical customers.
    • Experience with Salesforce.com or similar CRM applications.
    • Ability to travel up to 75% monthly.

    Minimum base compensation is 100k plus participation in a sales plan.

     

    ViaPath, an innovation leader in correctional technology, education solutions that assist in rehabilitating inmates, and payment services solutions for government. ViaPath leads the fields of correctional technology, education, and government payment services with visionary solutions and customized products that integrate seamlessly to deliver security, financial value, and operational efficiencies while aiding inmate rehabilitation and reducing recidivism rates.ViaPath is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, pregnancy or pregnancy-related condition, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic or category protected by federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.   

  • 21 Days Ago

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Private Client Manager
  • Bank of America
  • Albany, NY FULL_TIME
  • Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we...
  • 13 Days Ago

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Client Relations Manager
  • The Colwell Law Group
  • Albany, NY FULL_TIME
  • The Colwell Law Group is a matrimonial and family law firm seeking an experienced Client Relations Manager (non-attorney salesperson) to join its rapidly growing firm. As a member of the sales team, t...
  • 16 Days Ago

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Client Service Manager / NY
  • Highmark Inc.
  • Latham, NY FULL_TIME
  • Company : Highmark Inc. Job Description : JOB SUMMARY This job partners with assigned Client Managers to maintain and grow existing business and ensure that positive account relationships are maintain...
  • 16 Days Ago

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Client Services Manager
  • FTS, Inc.
  • Albany, NY FULL_TIME
  • DescriptionThe FTS Client Services Manager is truly a functional trailblazer, a continuous learner, and an integral member of the FTS team. Building relationships and providing premium-level service t...
  • 1 Month Ago

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Systems Account Manager
  • Trane Technologies Careers
  • Latham, NY FULL_TIME
  • At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for...
  • 25 Days Ago

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0 Client Technologies Manager jobs found in Nassau, NY area

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I&C Technician (Instrumentation and Controls Technician)
  • Hire Military Talent
  • Glenmont, NY
  • I&C Technician (Instrumentation and Controls Technician) Location: Glenmont, NY Job Type: Full-Time, Union Represented S...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative Albany
  • Million Air
  • Albany, NY
  • * Albany * Albany, NY, USA * $17.00 * Hourly * Full Time *Excellent Health Ins, Dental, Vision, and 401K,* Our motto, "W...
  • 3/28/2024 12:00:00 AM

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Senior Customer Service (H/M/D) con Ingls e Italiano Valles Barcelona
  • Trabajos
  • Albany, NY
  • **20/11/2021** **Clasificada en** **Aptitudes** **1 vacante** **Descripcin de la oferta** Perfil con clara orientacin al...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative - Remote
  • HealthHelp, Inc.
  • East Greenbush, NY
  • **Customer Service Representative - Remote** * 99 Troy Rd, East Greenbush, NY 12061, USA * Employees can work remotely *...
  • 3/28/2024 12:00:00 AM

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CDL Driver Operator Class A or B
  • ACV Enviro Corp.
  • Albany, NY
  • **CDL Driver Operator Class A or B** > Albany, NY | Operations | Posted: Mar 29, 2021 **Summary** The primary purpose of...
  • 3/26/2024 12:00:00 AM

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General Manager
  • Quest Group Executive Search & Staffing Solutions
  • Albany, NY
  • Job Description Job Description Position Summary: As a General Manager, you will oversee daily operations, ensure except...
  • 3/26/2024 12:00:00 AM

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Customer Service Specialist
  • Big Y Foods, Inc
  • Pittsfield, MA
  • Job Description Exceed our customers' evolving expectations by providing and ensuring a positive customer experience thr...
  • 3/25/2024 12:00:00 AM

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PT Customer Service Leader>
  • Hannaford
  • Troy, NY
  • Hannaford - USA-NY-Troy-9 Lord Avenue [Department Manager] As a Customer Service Leader at Hannaford, you'll: Oversee an...
  • 3/24/2024 12:00:00 AM

Nassau, the name of several places in New York State, may refer to: Nassau (village), New York Nassau (town), New York Nassau County, New York Nassau Island, former name of Long Island...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Technologies Manager jobs
$122,583 to $178,243
Nassau, New York area prices
were up 1.5% from a year ago

Client Technologies Manager in Billings, MT
The Instant Client libraries provide the necessary network connectivity, as well as basic and high end data features, to make full use of Oracle Database.
February 13, 2020
Client Technologies Manager in Columbus, MS
Reporting into our Client Technology Partner, Charlie Carroll, you will play a key role in our mission to proactively exploit technology for the benefit of our clients and for the efficiency of our business.
January 18, 2020
Client Technologies Manager in Springfield, MO
Development Manager working on maternity ultrasound software.
November 27, 2019