Client Technologies Manager jobs in North Carolina
Client Technologies Manager improves desktop hardware and software processes and supports critical business strategies by managing the development, installation, vendor selection, maintenance and repair of desktop equipment. Leads multiple projects and oversees technical staff to ensure that client specifications are met. Being a Client Technologies Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Client Technologies Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Client Technologies Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Recently Added Client Technologies Manager jobs
- IT Client Service - the Association Careers
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Durham, NC
FULL_TIME
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About the Role
The IT Service Manager leads the service management function for the Global Technology Services department. Adopt a customer and service-centric approach for the provision of IT service delivery. Manage all communications between IT and the wider business, guide quality and operational efficiencies of IT service management.
You Will:
- Work with senior partners globally to ensure the optimum level of service is delivered.
- Provide oversight and senior escalation for major incidents, ensuring delivery of the processes to minimize disruption to the Association.
- Develop with IT leaders and main partners an IT capacity plan to help manage the operational demands during peak business periods.
- Manage important relationships across technology and the business to provide a service-centric culture
- Provide oversight of performance management across the supply chain and input into commercial negotiations and reviews to ensure operational Service level agreements underpin broader requirements.
- Manage vendor service performance across the supply chain to ensure adherence to contractual obligations.
- Lead monthly performance service review meetings with IT Leadership and important partners.
- Design a service management report based on the ITIL service management framework.
- Produce regular and accurate service management reports and dashboards for IT leadership
- Through metrics, and observation, identify trends and patterns, anticipate problems, and work across IT to implement preventative measures to ensure contractual levels of support are met.
- Develop and refine IT processes based on the ITIL framework.
You Have:
- 5 years of relevant professional Business or IT experience
- Bachelor degree in Business, Computer Science or similar subject
- Minimum 5 years of service management experience
- Experience working with service management tools and with the IT Service Desk function.
- Have worked in multinational environments that span the globe.
- ITIL certified.
- Knowledge of Waterfall and Agile management methodologies.
How We Support You:
We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.
We offer benefit options in and out of the workplace, including healthcare, retirement, paid time-off, parental leave, and an employee assistance program. We provide resources that support your mental health and evolve our offerings to meet your needs. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family, and your lifestyle.
We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.
About Us:
At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.
Learn more about The Association on LinkedIn and our Career Site.
#LI-Remote #GreatPlacetoWork
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
This role is not intended to be based and/or filled in NYC and therefore the salary is not published. If you are an NYC resident and wish to be considered for this opportunity, please reach out to the recruiter listed on the posting and they will be happy to provide you any further information. Additionally, we are not presently able to hire in California.
Additional Information - 28 Days Ago
- Siemens Energy
-
Charlotte, NC
FULL_TIME
- A Snapshot of Your Day This role is for an experienced Project Manager in the newly announced Power Transformers factory in Charlotte, NC. The candidate must have a solid understanding of basic Projec...
- 12 Days Ago
- Envolve Client Services Group LLC
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Gastonia, NC
FULL_TIME
- Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' sati...
- 25 Days Ago
- Turner Construction
-
Raleigh, NC
FULL_TIME
- Division: Critical Facilities-Data Centers Project Location(s): Raleigh, NC 27601 USA Minimum Years Experience: Travel Involved: Job Type: RegularJob Classification: ExperiencedEducation:Job Family:Co...
- 20 Days Ago
- Area Manager
-
(Statewide Opening), NC
FULL_TIME
- At CalArk, we respect what you have to offer. Our industry-leading wages and benefits ensure you always feel appreciated for what you individually bring to our team. Your talent has a home with us.
- Just Posted
- Client Success - the Association Careers
-
Durham, NC
FULL_TIME
- About the Role Support specific, high value customers as they transition from sales prospects to active users of Association products. You will create and ensure customer loyalty by building close, lo...
- 1 Month Ago
Client Technologies Manager jobs at Popular Companies
- Pavilions Store (101 & Indian Bend)
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Scottsdale, AZ
- 8959 E Talking Stick Way Scottsdale Arizona, 85250, +1 (480) 3987643 Position Description: Responsible for the oversight...
- 4/18/2024 12:00:00 AM
- El Mirage Store (Dysart & Thunderbird)
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El Mirage, AZ
- 13055 W Thunderbird Rd El Mirage Arizona, 85335, +1 (602) 2163905 Position Description: Responsible for the oversight, l...
- 4/17/2024 12:00:00 AM
- Prescott Valley Store (St. Rt. 69 & N. Lake Valley Rd.)
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Prescott Valley, AZ
- 7620 E State Route 69 Prescott Valley Arizona, 86314, +1 (928) 7175297 Position Description: Responsible for the oversig...
- 4/16/2024 12:00:00 AM
- Ray & Rural Store (Ray & Rural)
-
Chandler, AZ
- 4949 W. Ray Rd. Chandler Arizona, 85226, +1 (480) 3987642 Position Description: Responsible for the oversight, leadershi...
- 4/16/2024 12:00:00 AM
- Warner Store (Warner & McQueen)
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Gilbert, AZ
- 1500 W Warner Rd Gilbert Arizona, 85233, +1 (480) 5304712 Offered Pay: $17/hr., Position Description: Responsible for th...
- 4/1/2024 12:00:00 AM
- Greenfield Store (University & Greenfield)
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Mesa, AZ
- 4422 E University Dr Mesa Arizona, 85205, +1 (480) 5304720 Position Description: Responsible for the oversight, leadersh...
- 3/28/2024 12:00:00 AM
- 48th Street Store (S. 48th St & Baseline)
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Tempe, AZ
- 2700 W. Baseline Tempe Arizona, 85283, +1 (480) 3987649 Offered Pay: $17/hr., Position Description: Responsible for the ...
- 3/25/2024 12:00:00 AM
- Maricopa Store (Maricopa, Arizona)
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Maricopa, AZ
- 20595 North John Wayne Pkwy Maricopa Arizona, 85139, +1 (520) 3487585 Position Description: Responsible for the oversigh...
- 3/4/2024 12:00:00 AM