Client Technologies Manager jobs in Levittown, PA

Client Technologies Manager improves desktop hardware and software processes and supports critical business strategies by managing the development, installation, vendor selection, maintenance and repair of desktop equipment. Leads multiple projects and oversees technical staff to ensure that client specifications are met. Being a Client Technologies Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Client Technologies Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Client Technologies Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Client Services Delivery Manager
  • Canon Solutions America, Inc.
  • Plainsboro, NJ OTHER
  • Overview

    Responsible for managing technical & implementation resources based at client site. Focus on meeting all operations objectives, mobilizing team resources, assisting in the development of site procedures. Solid understanding of Project Management, and clients IT environment.

    Responsibilities

    - Direct supervision of Support Team, including task assignment, quality control and development activities. - Daily Ticket Queue Management & Installation Support, including customer engagement, issue resolution and escalation as required. - Daily review of proactive care activities. - Escalation to Service Department as required. - Engagement with client IT contacts as required to troubleshoot and resolve issues. - Schedules assignments for staff and manages the daily workflow. - Oversees the generation of daily and monthly departmental reports. - Oversees the processing of external vendor billing. - Solicits customer feedback and ideas for service improvement. - Monitors and ensures staff compliance with established processes and procedures. - Trains, motivates, develops and manages site personnel for performance improvement. - Reviews Monthly Service Performance Reports with client. - Establishes developmental goals and conducts periodic performance reviews with direct reports; monitors performance reviews of indirect reports. - Oversees employee training and staff development. - Oversees efficient and economical utilization of equipment, materials and labor. - Proactively pursues the development of best practices and updates site procedures accordingly. - Supports IMAC process by providing daily report activities of device moves/removals and tracking of new device placements. - Ensures optimal performance of on-site staff and training/certifications are up to date.

    Qualifications

    Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.    Requires 5 years of related experience and management of two or more regular full-time employees; bachelor's degree in a relevant field preferred. - Technical experience and/or certifications required. - Strong customer service skills to generate customer relationships through listening and learning channels such as discovery conversations, issue management and resolution processes and regular check-ins to ensure resolution is satisfactory. - Identifies opportunities to improve the customer experience with Canon. - Respectfully shares customer opportunities for improvement with Canon teams as appropriate. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require up to 30% travel to client sites, including overnights (valid driver's license and acceptable driving record necessary).

    Company Overview

    About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine’s World’s Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers’ site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers. #CSA

    Workstyle Description

    Full Time On Site (Hub) - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.

    Posting Tags

    #pm20 #li-jg1 #li-onsite
  • 20 Days Ago

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Client Manager I
  • PrintMail Solutions
  • Newtown, PA FULL_TIME
  • Job Brief:At PrintMail, our mission is to provide a Better Way. We share a common set of core values – We Value Excellence, We Take Ownership, We Serve Others, We Are Customer Focus and certainly not ...
  • 1 Day Ago

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Client Services Delivery Manager
  • Canon U.S.A., Inc.
  • Plainsboro, NJ FULL_TIME
  • Client Services Delivery Manager Location US-NJ-Plainsboro Company Canon Solutions America, Inc. Requisition ID 30868 Category Product Support Position Type Full-Time About the Role Responsible for ma...
  • 1 Month Ago

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Client Services Manager
  • 365 Health Services
  • Bensalem, PA FULL_TIME
  • 365 Health Services is looking for an energetic, motivated, competitive leader that thrives in a team environment. The healthcare industry is one of the fastest growing sectors in the country and this...
  • 2 Months Ago

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Contract Manager
  • Datawize Technologies Inc
  • Trenton, NJ CONTRACTOR
  • Contract ManagerWork Hours:- 9 AM To 5 PMLunch:- 1 Hour (Unpaid)Work Location:- 101 S. Broad Street | Trenton, NJ 08625 3 Months Contract Lead for Contract Management activities supporting Project Man...
  • 23 Days Ago

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BUS ANAL - Digital Capability Manager Corporate Application Services
  • Aequor Technologies LLC
  • Princeton, NJ FULL_TIME
  • Job Description: Job Overview: Icertis is the leading contract lifecycle management solution leveraging intelligent, enterprise contract management software by turning contracts into valuable corporat...
  • 14 Days Ago

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0 Client Technologies Manager jobs found in Levittown, PA area

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Customer Experience Manager
  • Citywide Elevator Consulting
  • Bridgewater, NJ
  • Job Description Job Description At Citywide, we believe in creating memorable experiences that foster loyalty and satisf...
  • 3/29/2024 12:00:00 AM

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Customer Service Manager
  • Allstate Insurance Agency - Rajesh Khullar
  • Plymouth Meeting, PA
  • Job Description Job Description Benefits/Perks: Competitive Pay Professional Development Job Stability in a growing indu...
  • 3/28/2024 12:00:00 AM

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Customer Experience Manager
  • Michaels Stores
  • Holmdel, NJ
  • **Customer Experience Manager** **Customer Experience Manager** **To review a comprehensive list of benefits, please vis...
  • 3/28/2024 12:00:00 AM

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Customer Experience Manager Night & Weekends
  • Michaels Stores
  • Trenton, NJ
  • Customer Experience Manager Night & Weekends page is loaded **Customer Experience Manager Night & Weekends** **Customer ...
  • 3/28/2024 12:00:00 AM

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Customer Experience Manager Part Time
  • Michaels Stores
  • Eatontown, NJ
  • **Customer Experience Manager Part Time** **Customer Experience Manager Part Time** **To review a comprehensive list of ...
  • 3/28/2024 12:00:00 AM

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01355 317 PT Customer Experience Manager
  • Michaels Stores
  • Philadelphia, PA
  • 01355 317 PT Customer Experience Manager page is loaded **01355 317 PT Customer Experience Manager** **01355 317 PT Cust...
  • 3/28/2024 12:00:00 AM

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Customer Support Manager
  • Craters & Freighters NY/NJ
  • Middlesex, NJ
  • Job Description Job Description Administrative/ Accounting Oversee financial records and maintain budget compliance with...
  • 3/26/2024 12:00:00 AM

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Customer Experience Manager
  • Citywide Elevator Consulting
  • Bridgewater, NJ
  • Job Description Job Description Benefits: 401(k) 401(k) matching Competitive salary Health insurance Paid time off Welln...
  • 3/25/2024 12:00:00 AM

Levittown is a census-designated place (CDP) and planned community in Bucks County, Pennsylvania, United States, within the Philadelphia metropolitan area. The population was 52,983 at the 2010 census. It is 40 feet (12 m) above sea level. Though not a municipality, it is sometimes recognized as the largest suburb of Philadelphia in Pennsylvania (while Upper Darby Township, Lower Merion Township, Bensalem Township, Abington Township and Bristol Township are municipalities larger in size in the three surrounding Pennsylvania counties). Starting with land purchased in 1951, it was planned and bu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Technologies Manager jobs
$121,626 to $176,852
Levittown, Pennsylvania area prices
were up 1.5% from a year ago

Client Technologies Manager in Billings, MT
The Instant Client libraries provide the necessary network connectivity, as well as basic and high end data features, to make full use of Oracle Database.
February 13, 2020
Client Technologies Manager in Columbus, MS
Reporting into our Client Technology Partner, Charlie Carroll, you will play a key role in our mission to proactively exploit technology for the benefit of our clients and for the efficiency of our business.
January 18, 2020
Client Technologies Manager in Springfield, MO
Development Manager working on maternity ultrasound software.
November 27, 2019