Client Services Representative (Banking), Sr. jobs in Pasadena, TX

Client Services Representative (Banking), Sr. acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking), Sr. processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking), Sr. requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking), Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Client Services Representative (Banking), Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Client Services Representative
  • Ethos Veterinary Health
  • Houston, TX FULL_TIME
  • Job Description

    Overview:
    We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is an excellent opportunity to work in a fast-paced and dynamic environment.
    Champions Forest Animal Clinic is a veterinary hospital providing medical, surgical and dental care.
    We are very proud of our culture - we foster a collaborative work environment. If you are outgoing, love working with animals and educating their owners, apply today - we are worth the drive!

    Job Summary:
    The Client Service Representative is responsible for providing exceptional client service while maintaining a smooth and efficient flow of clients and patients through the animal hospital. More specifically, the Client Service Representative is responsible for greeting clients, determining the needs of the clients and patients, and completing the check-in and check-out process. The position requires a practical knowledge of the clinic’s procedures and policies.
    The Client Service Representative is expected to perform the office duties related to patient care and treatment and to assist the Hospital Manager and doctors as needed. Tasks outlined are not all-inclusive of job duties and responsibilities.

    Responsibilities:
    • Check pets in for services and check pets out when completed
    • Schedules client appointments and addresses client questions including calling clients back
    • Demonstrates empathy for clients’ companion animals
    • Answer incoming customer inquiries via phone, email, and chat
    • Provide accurate and timely information to customers regarding services and appointments
    • Upsell products and services to maximize sales opportunities
    • Enter customer data and update account information in the system
    • Resolve customer complaints or issues in a professional and efficient manner
    • Collaborate with other departments to ensure customer satisfaction
    • Maintain a high level of product knowledge to effectively address customer inquiries
    • Conducts all aspects of client interaction, including but not limited to inbound and outbound communication, scheduling appointments, invoice completion, collecting payment for services, educating clients about products and services, and over the counter sales of merchandise

    Skills:
    • Strong customer service skills with the ability to handle difficult situations with professionalism and empathy
    • Excellent phone etiquette and communication skills in English
    • Proficient in data entry and navigating computer systems
    • Ability to analyze customer needs and provide appropriate solutions
    • Microsoft Office and AVImark experience preferred
    • Payment handling and basic finance skills
    • Basic veterinary medical knowledge, including products and services, is desired

    If you share a love of animals and the people who love them, and have the necessary skills and experience, we would love to hear from you. Join our team as a Customer Service Representative to improve the comfort and well-being of pets! Apply now!
    National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

    Champions Forest Animal Clinic is part of the National Veterinary Associates (NVA) community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals, rooted in a culture of compassion and innovation and committed to delivering exceptional veterinary care.
    Additional hospital benefits are provided by Champions Forest Animal Clinic including potential for continuing education opportunities, uniform allowance, and employee discounts on products and services.
    Benefits and EEO Statement: NVA/Ethos offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process.
    NVA/Ethos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

    National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
    NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.
    NVA and Ethos Veterinary Health’s innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com.
    NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
    NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
    • < Back to search results

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    Location:

    HOUSTON, Texas, United States
  • 13 Days Ago

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Client Services Representative
  • SwimLabs Sugar Land
  • Sugar, TX FULL_TIME
  • Full time and part time positions available. RELIABILITY IS A MUST! Company Overview IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE. At SwimLabs, we believe swimmi...
  • Just Posted

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Client Services Representative
  • NVA
  • Spring, TX FULL_TIME
  • Description & Requirements Job Description 1. Client relations – must greet the clients in a welcoming and friendly way when they first enter the hospital 2. Responsible for administrative duties • Fi...
  • Just Posted

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Technical Client Services Representative
  • Carina Software Inc
  • Houston, TX FULL_TIME
  • About Omnira Omnira is an established energy software company that brings clarity and efficiency to core E&P business processes. Omnira works with over 100 leading energy and consulting companies to p...
  • 1 Day Ago

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Client Services Representative
  • Helios Commercial Service Partners
  • Waller, TX FULL_TIME
  • Client Service Representatives should be highly organized and able to perform multiple tasks for different clients and field employees simultaneously. Our ideal team member can both coordinate the dai...
  • 8 Days Ago

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Client Services Representative
  • NVA
  • Houston, TX FULL_TIME
  • Description & Requirements Houston Cat Hospital cultivates a collaborative, authentic, and compassionate culture and is seeking a Client Service Representative to join our fast-paced clinic and team. ...
  • 22 Days Ago

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0 Client Services Representative (Banking), Sr. jobs found in Pasadena, TX area

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Client Service Representative
  • VCA Animal Hospitals
  • Pearland, TX
  • Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Anima...
  • 4/18/2024 12:00:00 AM

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Client Services Representative
  • Lexitas
  • Houston, TX
  • SUMMARY: The Account Manager is professional, talented, and hardworking. Must be able to perform comfortably in a fast-p...
  • 4/18/2024 12:00:00 AM

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Client Services Associate
  • GemHarvest Executive Recruiting
  • Spring, TX
  • Client Service Associate Boutique Wealth Management Firm The Woodlands, TX Overview Independent RIA serving high net wor...
  • 4/17/2024 12:00:00 AM

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Client Service Representative
  • TCE Houston
  • Katy, TX
  • Job Description Job Description At Third Coast Events, we value our partnered clients and share their vision of growth. ...
  • 4/17/2024 12:00:00 AM

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Client Service Representative I - MUST BE FLUENT IN SPANISH
  • Empyrean Benefit Solutions
  • Houston, TX
  • Job Description Job Description The Client Service Representative I provides high-quality client and member-focused serv...
  • 4/17/2024 12:00:00 AM

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Client Service Representative
  • Pierre Strand
  • Houston, TX
  • Are you on the lookout for your next thrilling career opportunity in the world of sales? Look no further, as your journe...
  • 4/16/2024 12:00:00 AM

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Client Services Associate
  • Gemharvest Executive Recruiting
  • Spring, TX
  • Client Service Associate Boutique Wealth Management Firm The Woodlands, TX Overview Independent RIA serving high net wor...
  • 4/16/2024 12:00:00 AM

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Client Services Associate / Service Team Lead
  • Centric Advisors, LLC
  • Cypress, TX
  • Job Description Job Description Centric is an independent, privately held wealth advisory firm that assists clients from...
  • 4/14/2024 12:00:00 AM

Pasadena /ˌpæsəˈdiːnə/ is a city in the U.S. state of Texas, within the Houston–The Woodlands–Sugar Land metropolitan area. As of the 2010 U.S. Census, the city's population is 149,043, making it the seventeenth most populous city in the state of Texas, as well as the second-largest city in Harris County. The area was founded in 1893 by John H. Burnett of Galveston, who named the area after Pasadena, California, because of the perceived lush vegetation. The Pasadena Volunteer Fire Department is the largest of all volunteer municipal fire departments in the United States. According to the Unite...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Representative (Banking), Sr. jobs
$47,137 to $59,740
Pasadena, Texas area prices
were up 2.3% from a year ago

Client Services Representative (Banking), Sr. in Galveston, TX
As a Client Service Representative, you’ll deliver a personalized, caring experience for our clients in the financial centers and get to know them and understand their life priorities as you provide their financial services.From day one, you’ll receive training from our award-winning Academy at Bank of America, including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience.
December 02, 2019
Client Services Representative (Banking), Sr. in Orange, CA
We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better.
November 29, 2019
Client Services Representative (Banking), Sr. in Anderson, IN
We always put our clients first to meet their evolving needs.
February 12, 2020