Position Title: Clinical Services Representative Starting Hourly Rate: $14.00

Pay Grade: S-3 FSLA: Non-Exempt

Division: As assigned Union Status: Non-Union

POSITION SUMMARY

With limited supervision and direction, performs various complex/integrated clerical computer and client-centered communication functions supportive of clinical, program and Department services.

SUPERVISION EXERCISED

Provides no direct supervision of Health Department staff.

SUPERVISION RECEIVED

This position is under the supervision of the assigned Manager and Divisional Director with limited guidance and direction.

ESSENTIAL FUNCTIONS:

1. Facilitates client/family acquisition of anticipated complex/integrated services/programs

2. Screens clients/families for complex/integrated services/programs

3. Enrolls clients/families for complex/integrated services/programs

4. Documents client/family specific information for complex/integrated services/programs

5. Assists with the maintenance of the Health Information System procedures and tasks.

This description is intended to indicate the kinds of tasks and levels of difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any Supervisor to assign, direct and control the work of employees under his/her supervision. The use of a particular expression or illustration describing the duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

JOB REQUIREMENTS AND QUALIFICATIONS

An Associate Degree in Business with two (2) years related experience, medical billing experience preferred, – OR

Graduation from high school, the equivalent of one (1) year additional education in business school or successful completion of a secretarial training program with proficiency in computer word processing operations and three (3) years of related experience, medical billing experience preferred, – OR

Graduation from high school with four (4) years of related experience, medical billing experience preferred, – AND

Proficiency in various word processing programs with the ability to accurately type 50 wpm.

ESSENTIAL PHYSICAL/COGNITIVE ABILITIES

• The ability to sit, flex, stand, reach, and bend.
• The physical strength to lift, carry, and transport materials/equipment that are equivalent thirty (30) pounds.
• Visual acuity, auditory ability, and clear written and verbal communication ability.
• Manual dexterity and the ability for data input into various computer programs.
• The ability to maintain professional behavior at all times.

SPECIAL REQUIREMENTS

• The ability to work necessary hours to meet the position requirements including evenings and/or weekends as assigned.
• May require provision of services at off-site locations.
• A valid Driver's License.
• A dependable automobile for use in position.
• Auto insurance in effect with minimum limits of liability of $300,000 Combined Single Limit for Bodily Injury and Property Damage OR minimum split limits of liability of $100,000 Bodily Injury each accident, $300,000 Bodily Injury each policy year and $100,000 Property Damage each accident, as per County Policy.
• Adherence to all local, state and federal regulations pertaining to OSHA guidelines.
• Health Department employees:
  • Must be current on immunizations per CDC guidelines
  • Are required to have a TB test upon hire and separation of employment.
• All employees must adhere to the St. Clair County Personnel Code.
• All active St. Clair County employees are required to be “Fully Vaccinated” against COVID-19 as a condition of employment, OR at the very least, be in the process of becoming fully vaccinated prior to drug screening. Proof of vaccination is required.
• Position contingent upon continued grant funding.