Client Services Representative (Banking) jobs in New Jersey

Client Services Representative (Banking) acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking) processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking) requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking) works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Client Services Representative (Banking) typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Client Partner - Banking & Financial Services
  • Brillio
  • Edison, NJ OTHER
  • About Brillio:

    Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Born digital in 2014, Brillio applies its expertise in customer experience transformation, data analytics, Artificial Intelligence, platform and product engineering, cloud infrastructure, and security to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance.


    Brillio, renowned for its world-class professionals, referred to as "Brillians," distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.


    Client Partner - Banking & Financial Services

    The Client Partner position is a key role within the Brillio Customer Success team for North America, responsible for driving sales and business development strategies, and executive relationships for multiple strategic financial services clients.

     

    In this role, the Partner will be responsible to drive superior customer experience and revenue growth. The position also requires working with and leveraging corporate and internal digital groups. The individual will be responsible for establishing and maintaining relationships at the CXO level and creating a long-term strategic partnership within the portfolio of clients. The role shall be assisted by a team of practice managers who shall help create the customer experience and delivery excellence.

     

    The Partner will act as a “trusted advisor” to his/her client and have a mix of strategic business and technology experience. With Brillio’s strong presence in the Digital Transformation space and our entrepreneurial culture, this position presents a dynamic growth opportunity for the right individual to contribute to a rapidly growing company in an exciting field.


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    Qualifications
    • This client partner position is unique due to its very specific need for this role to be extremely adept at networking infrastructure-related matters. We are looking for somebody who is a true subject matter expert in infrastructure - especially networking
    • The location required is in the NY/NJ/CT tristate area. The particular client is located in New Jersey and this client partner will work closely on-site with the client's stakeholders
    • Proven track record of delivering growth with large banking & financial services clients (15M ) and driving strategic partnerships
    • Desirable experience serving payments fintech companies
    • Should have a farmer/mining approach, street smart, optimistic person capable of bringing innovative solutions and ideas and leading by example
    • Working knowledge of one of the following areas of technologies: Product Engineering, Cloud, Analytics, or Digital technologies for customer insights
    • Senior executive presence and credibility – possesses an interest and passion toward engaging senior-level executives in grasping and enabling fundamentals of business change
    • Excellent communication and facilitation skills
    • Exceptional client management skills and business development & delivery experience 
    • Experience in a global service delivery model


    Responsibilities
    • Establishing and managing client relationships at all levels
    • Establishing and building "trust" and leveraging client context by understanding the client's overall business goals and culture
    • Positioning Brillio as a Strategic IT partner and identifying new avenues for Brillio to partner, implement and deliver within the account
    • Managing the account P&L & high-level delivery responsibility
    • Mapping Brillio’ s capabilities and solutions to client’s requirements
    • Build newer relationships with multiple pre-eminent BFS brands


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    Know what it’s like to work and grow at Brillio: Click here

  • 18 Days Ago

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Strategic Client Services Representative II
  • Canon Financial Services
  • Mount Laurel, NJ OTHER
  • About the RoleProvides premier customer and dealer support servicing processes for all of Canon Financial Services’ Strategic Clients. Acts as the single point of contact for and takes ownership of a ...
  • 16 Days Ago

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Lead Client Services Representative
  • Canon Solutions America, Inc.
  • Plainsboro, NJ OTHER
  • OverviewResponsible for specific functions as a Lead or single person on site. Activities include organization, scheduling assignments for staff, and managing the daily work flow. Oversees the generat...
  • 23 Days Ago

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Bilingual Client Services Representative
  • Neuropath Healthcare Solutions
  • Union, NJ FULL_TIME
  • Who We Are : At Neuropath Healthcare Solutions, we provide comprehensive technology-driven healthcare solutions for healthcare organizations, including hospitals, long-term care, outpatient facilities...
  • 24 Days Ago

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Client Services Representative
  • AGame Solutions
  • Newark, NJ FULL_TIME
  • Agame Solutions has just opened a customer service position in the Jersey City area. We are one of the largest and fastest-growing Sales Firms in the area and we are looking to expand even further. We...
  • Just Posted

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Client Services Representative
  • PF Concepts
  • Fairfield, NJ FULL_TIME
  • DescriptionSchedule: Monday-Friday 8:00am-4:30pmAbility to manage heavy inbound and outbound call volumes in a timely manner to include account research, screen patients for Charity Care, follow-up, s...
  • 1 Day Ago

New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newark Bay, and the Arthur Kill); on the east by the Atlantic Ocean; on the southwest by Delaware across Delaware Bay; and on the west by Pennsylvania across the Delaware River. New Jersey is often broadly divided into three geographic regions: North Jersey, Central Jersey, and South Jersey. Some New Jersey residents do not consider Central Jersey a region in its own right, but others believe it is a separate geographic and cultural area from the Nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Representative (Banking) jobs
$43,766 to $58,180