Client Services Representative (Banking) jobs in Muncie, IN
Client Services Representative (Banking) acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking) processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking) requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking) works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Client Services Representative (Banking) typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Client Services Representative (Banking) jobs
- PINNACLE FIT CLUBS LLC
-
Kokomo, IN
OTHER
-
Job Details
Level: EntryJob Location: Kokomo Fitness LLC - Kokomo, INPosition Type: Full-Time/Part-TimeSalary Range: UndisclosedJob Shift: AnyJob Category: Customer ServiceMember Services
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.
Essential Duties and Responsibilities
- Greet members, prospective members, and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to members accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Benefits
- FREE Black Card Membership!
- Paid Time Off (PTO)
- Health Insurance - First of the month following hire date
- Medical & Prescription drug plans
- HSA (Health Savings Account)
- Dental
- Vison
- Life/AD&D
- Voluntary Short Term Disability (STD)
- Voluntary Long Term Disability (LTD), and other additional voluntary benefits!
- 401k plan after 3 months of service
Qualifications
- A passion for fitness and health!
- Upbeat and positive attitude.
- Punctuality and reliability are a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Basic computer proficiency.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Satisfactory background check.
- 16 Days Ago
- Aspen Dental
-
Anderson, IN
FULL_TIME
- At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
- 3 Days Ago
- Crunch Fitness - Noblesville
-
Noblesville, IN
FULL_TIME
- Description: Crunch Fitness is coming to Noblesville! Come join our team! Are you looking for a career opportunity in one of the fastest-growing fitness clubs? Crunch Fitness is now accepting applicat...
- 22 Days Ago
- Crunch Fitness - Noblesville
-
Noblesville, IN
FULL_TIME
- Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all me...
- 12 Days Ago
- Interlocal Association
-
Anderson, IN
FULL_TIME
- Business Services Representative Company Information Interlocal Association is a public nonprofit organization providing workforce and community development services. Opening Starting Salary: $45,223 ...
- 13 Days Ago
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About Muncie, Indiana
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