Client Services Representative (Banking) jobs in Fairfield, CA

About this role:

Wells Fargo is seeking a Lead Technology Business Systems Consultant in Commercial Banking as part of the Customer Relationship Management Enablement group. Learn more about the career areas and lines of business at wellsfargojobs.com .

This position will be responsible for supporting Microsoft Power Platform thought leadership and design for a new platform leveraging multiple Microsoft products within the Commercial Banking sales enablement ecosystem including: Microsoft 365 suite, Microsoft 365 Copilot, MS Teams, MS Dynamics, MS Azure, MS Power Apps, MS Automate, & MS Power BI This is an opportunity to support new market leading products, working with your business and technology partners to align strategic business needs with value, support an agile execution, and drive adoption across multiple platforms.

In this role, you will:

• Lead detailed research on business requests to develop efficient and accurate human centric design requirements.
• Partner with technology on Power Platform rapid design and development Proto Typing activities
• Work with internal partners to gather a deep understanding of client's business needs to develop requirements for the implementation of Microsoft Business Applications
• Design sustainable, value-generating solutions leveraging proven practices of Microsoft 365 Copilot, Teams & PowerApps implementations.
• Perform fit/gap analysis between implemented Microsoft products listed above functionality and client requirements.
• Design custom Power Apps and work with Power Automate
• Stay up to date on new technologies and industry trends.

Required Qualifications, US:

• 5 years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Persistence and drive to see new projects and processes through from ideation, through early adoption, and into mainstream use. While maintaining ability to understand sunk cost and move to new application quickly
• Experience with of MS Azure, Model Driven Apps, Power Automate, Canvas Apps, Power BI, Dynamics Marketing 365
• Experience with Commercial Banking - Middle Market Banking data dimensions and sales process.
• Ability to work effectively with Developers, Testers, PMs, QAs, and BAs supporting development.

Job Expectations: Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation, and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Pay Range
$96,600.00 - $206,100.00
Benefits

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

• 401(k) Plan
• Paid Time Off
• Parental Leave
• Critical Caregiving Leave
• Discounts and Savings
• Health Benefits
• Commuter Benefits
• Tuition Reimbursement
• Scholarships for dependent children
• Adoption Reimbursement

Posting End Date:
3 Feb 2024

• Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.