Client Services Representative (Banking) jobs in Baton Rouge, LA

Client Services Representative (Banking) acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking) processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking) requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking) works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Client Services Representative (Banking) typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Client Services Account Representative
  • CORE Occupational Medicine
  • Baton Rouge, LA FULL_TIME
  • The Leading Provider of Integrated Occupational Medicine Services

    CORE Health Networks, the recognized leader in Integrated Occupational Medicine Services, provides integrated solutions to your occupational healthcare needs. Our programs are designed to align with each clients’ missions, goals, and values to achieve desired outcomes and exceed expectations. As we continue to grow we are expanding our team of talented professionals. We are currently seeking a full-time Client Services Account Representative to join our team located in our Baton Rouge, Louisiana, headquarters.

    We offer a highly competitive total compensation package which includes Health, Dental, Vision, Life, 401(k), Six Paid Holidays, Vacation and Sick Leave, Long-term disability and short-term disability benefits, and much more.

    To learn more about this exciting opportunity, review the job specifications below:

    Position Overview:

    The Account Representative is primarily responsible for providing support to clients throughout the occupational medicine management process.

    Principal Duties and Responsibilities (Essential Functions):

    • Act as the primary liaison for clients and clinics to successfully obtain medical surveillance records
    • Provide effective ongoing communication and high-quality customer service to all client and clinic contacts
    • Coordinate and communicate all medical and substance abuse testing record submissions for both inbound and outbound records
    • Monitor laboratory results and collaborate with the vendor to resolve errors on a timely basis.
    • Track and submit x-rays and collaborate with the vendor to resolve errors on a timely basis
    • Issue employee letters per client protocols, with special attention to dates of services and logging protocols.
    • Monitor employee DOT documents and cards, with special attention to expiration dates.
    • Schedule employee physicals, as need.
    • Assist in training new clients in the process of scheduling occupational medicine and substance abuse testing services.
    • Coordinate onsite medical surveillance services when needed
    • Facilitate invoice review and verification.
    • Promote and maintain positive relations with clinics and other vendors, order supplies for clinics when needed.

    Education:

    • High School Diploma or GED Required. BS preferred.

    Experience:

    • One (1) to three (3) years of associated work experience in customer service or patient care setting, managing patients, health information, and administration
    • Proficiency in English and MS Office; intermediate to advanced Excel skills are a plus.
    • Customer service orientation
    • High degree of accuracy and attention to detail

    Schedule:

    • Monday - Friday, Day shift

    CORE, CHN, and our subsidiaries are Equal Opportunity Employers. EOE/ADAAA/AA.

    Applicants have rights under Federal Employment Laws. Please review the linked posters for more information:

    http://www.dol.gov/whd/regs/compliance/posters/fmla.htm

    https://www.eeoc.gov/employers/eeo-law-poster

    http://www.dol.gov/whd/regs/compliance/posters/eppa.htm

  • 2 Days Ago

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100% Work From Home - Client Services Representative
  • Global Elite Texas
  • Denham Springs, LA FULL_TIME
  • Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around your life, rather than being forced to build your life around your career!We're lo...
  • 11 Days Ago

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Director, Client Services
  • Impact Solutions Inc
  • Baton Rouge, LA FULL_TIME
  • We are seeking an experienced candidate to join our client's leadership team. The client is a growing and long-standing marketing agency and the Director of Client Services role is a critical part of ...
  • Just Posted

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Client Services Associate
  • VERITEXT LLC
  • Baton Rouge, LA FULL_TIME
  • Veritext is the global leader in legal litigation and deposition solutions providing the most skilled court reporters, advanced technology and unparalleled service to help our clients achieve successf...
  • 27 Days Ago

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Vessel Services Support Representative
  • ACBL Transportation Services LLC
  • Convent, LA FULL_TIME
  • DescriptionPosition: Vessel Services Support RepresentativeCompany: American Commercial Barge Line (ACBL)Location: Convent, LA Job Type: Full-time American Commercial Barge Line (ACBL) is looking for ...
  • 14 Days Ago

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Client Service Representative
  • FMMFI LLC
  • Denham Springs, LA FULL_TIME
  • FMM is seeking a motivated professional to fulfill our Client Services Representative position. FMM is a maintenance and construction company servicing both residential and commercial clients nationwi...
  • 3 Days Ago

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0 Client Services Representative (Banking) jobs found in Baton Rouge, LA area

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Manager Customer Success- Digital Marketing Solutions- Team Lead (Remote)
  • Broadridge Financial Solutions
  • Baton Rouge, LA
  • At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate...
  • 3/28/2024 12:00:00 AM

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Patient Access Representative 1 - Clinic
  • Franciscan Missionaries of Our Lady Health System
  • Baton Rouge, LA
  • Job Description Job Title : Patient Access Representative 1 - Clinic Job Summary : Responsible for accurately registerin...
  • 3/28/2024 12:00:00 AM

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Patient Access Rep 2 Colorectal Surgery Clinic
  • Franciscan Missionaries of Our Lady Health System
  • Baton Rouge, LA
  • Job Description Job Title : Patient Access Representative 2 - Clinic Job Summary : Responsible for accurately registerin...
  • 3/28/2024 12:00:00 AM

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CSR Customer Service Representative 3rd Shift
  • GX Louisiana
  • Baton Rouge, LA
  • Job Type Part-time Description Summary: Customer Service Representative reports to the Store Manager. The CSR is respons...
  • 3/26/2024 12:00:00 AM

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Client Services Associate
  • Veritext Legal Solutions
  • Baton Rouge, LA
  • Job Description Job Description Veritext is the global leader in legal litigation and deposition solutions providing the...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative - Seasonal (Remote)
  • Concentrix
  • Baton Rouge, LA
  • Job Title: Customer Service Representative - Seasonal (Remote) Job Description **JOB DESCRIPTION** The Customer Service ...
  • 3/25/2024 12:00:00 AM

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Sr. Director Growth, Cloud Professional Services (REMOTE)
  • Acxiom LLC
  • Baton Rouge, LA
  • Acxiom is currently seeking sales professionals to join our expanding cloud services organization. In this role, you wil...
  • 3/24/2024 12:00:00 AM

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Service Center Manager
  • Celeros Flow Technology
  • Baton Rouge, LA
  • For over 140 years our products have helped ensure the safe, reliable operations of key industries. With a passion for p...
  • 3/24/2024 12:00:00 AM

Baton Rouge (/ˌbætən ˈruːʒ/ BAT-ən ROOZH; from French bâton rouge [bɑtɔ̃ ʁuʒ] (listen), meaning 'red stick') is the capital of the U.S. state of Louisiana. Located on the eastern bank of the Mississippi River, it is the parish seat of East Baton Rouge Parish, the most populous parish in Louisiana. It is the 99th most populous city in the United States, and second-largest city in Louisiana after New Orleans. It is also the 16th most populous state capital. As of the U.S. Census Bureau's July 2017 estimate, Baton Rouge had a population of 227,549, down from 229,493 at the 2010 census. Baton Rou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Representative (Banking) jobs
$37,362 to $49,666
Baton Rouge, Louisiana area prices
were up 1.2% from a year ago