Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Are you a teambuilder that thrives on delighting the customer and growing revenue? Keep reading!
E7 Solutions is an Atlassian Platinum Solutions Partner providing digital transformation services. We are widely recognized for expertise in leveraging Atlassian products to help businesses achieve their goals through innovation and optimization. Atlassian has recognized our achievements with numerous Partner awards and Specializations.
Our core values underscore our work, and our unique culture is at the heart of our motivation. We’re a remote-friendly organization that has a fluid approach when it comes to work/life integration. We are serious about our work but not at the expense of an open and collaborative environment. We strongly believe in the philosophy that "to conquer every mountain, we must go as a team." This commitment to teamwork has earned us recognition, including being awarded Crain’s Coolest Places to Work in recent years.
E7 is a privately-owned firm headquartered in Troy, Michigan and serves SMB and Enterprise clients both domestically and globally.
About the Position:
E7 Solutions (E7) is growing fast and we’re seeking a Client Services Director to help take us to the next level. As a member of the E7 Leadership team, the Director is responsible for defining, developing, and overseeing client-facing practices by identifying and capitalizing on emerging opportunities. This role is pivotal in successfully evolving and leading the delivery of our professional and managed service teams and will be responsible for increasing revenue and long term relationships. Key responsibilities include the following:
The compensation package for this position includes a salary, bonus potential and equity.
About You
You are a humble leader - you drive innovation and revenue growth, and also are a teambuilder and mentor. You have a successful track record of managing client teams and are looking for an opportunity to join an amazing company where you can use your strategic and customer skills to have a big impact.
Clear All
0 Client Services Director jobs found in West Bloomfield, MI area