Client Services Director jobs in Stockton, CA

Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Full-Stack Web Developer/Client Services Team
  • San Joaquin County
  • Stockton, CA FULL_TIME
  • Approximate Salary
    $7,373.48 - $8,962.51/month

    Opening Date
    10/10/2023 5:00:00 PM

    Closing Date
    Open Until Filled

    Employment Type
    Full-Time

    Analyst
    Roman Plateau

    Introduction

    The County Information Systems Department is currently recruiting for several IT roles, part of the Information Systems Analyst series. As additional experience, education and training are acquired, and more senior positions become available, the IS Analyst series features a vertical career path to the IS Analyst IV level.

    Currently, the IS Department is looking for:

    • Full-Stack Web Developer: Systems analysis and design, intranet development/maintenance, reporting and interfaces/integration of in-house to third-party systems. C# Web Development experience is a plus but may be substituted with other Database Driven Web Development experience. Also desired is advanced experience in HTML/CSS, JavaScript, Microsoft SQL Server and TSQL.
    • Client Services Team: Supports and augments desktop/server/wi-fi/mobility support and systems administration for various hardware and software applications. Primary duties include troubleshooting/diagnosing/resolving technical issues, assessing and understanding user needs/issues, assisting with the review/creation of systems/process documentation, and supporting the ISD business consulting program.

    This examination is being given to fill vacancies in the Information Systems Department (ISD) and to establish an eligible list to fill future vacancies. Positions may be filled at the Information Systems Analyst II or III level.

    For full information about the Informations Systems Analyst III, please visit this link.

    Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline.


    TYPICAL DUTIES

    • Provides professional journey level support to information technology systems in assigned area; duties include the programming, development, testing, implementation, documentation and maintenance of County systems, networks, programs and applications across multiple platforms and technologies.
    • Maintains and provides support to existing systems; provides technical answers to client requests for information on system use; responds to trouble calls and requests for major or minor systems modifications; writes, tests, debugs and installs programs.
    • Provides assistance in the design and development of new systems; from client requirements, determines method of integrating new programming code into existing programs to meet user needs; develops data flow diagrams and other systems documentation used to create program specifications; designs data structures; designs and builds screens, file structures, reports, forms, and menus; maintains systems documentation and procedures.
    • Performs network system administration functions; monitors and adds applications and users; administers electronic mail systems; generates system security and capacity reports.
    • Provides technical support to network server administrative and maintenance operations; performs daily back up; installs and configures software; monitors and provides technical support for mainframe and Internet access; installs and configures networked equipment including modems, printers and scanners.
    • Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals.
    • Identifies and coordinates training sessions for client users on assigned systems or applications.
    • Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information technology.

    MINIMUM QUALIFICATIONS

    Either I
    Experience: One year as an Information Systems Analyst I in San Joaquin County.

    Note: This requirement shall be waived for individuals employed within the Information Systems Division in the San Joaquin County classes of Systems and Programming Analyst II and Office Systems Analyst on September 13, 2000. Individuals employed within the Information Systems Division in the San Joaquin County class of Systems and Programming Analyst I on September 13, 2000 shall receive credit for their experience in that class on a year-for-year basis.

    Or II
    Education: Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field.
    Experience: One year of professional, analytical computer and related systems work in an information systems environment.

    Substitution #1: Possession of an approved information systems technology certificate, or completion of an approved information systems training may be substituted for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department.

    Substitution #2: Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years.
    And

    KNOWLEDGE

    Operations, services and activities of information systems programs; principles and practices of computer science and information systems; methods and techniques of systems programming; methods and techniques of preparing system specifications; methods and techniques of preparing test data; principles, practices, methods and techniques used in the installation, troubleshooting and maintenance of systems and applications; methods and techniques of using system design and development tools; operational characteristics of a variety of computer and network systems, applications, hardware, software and peripheral equipment; methods and techniques of developing technical manuals and instructional materials; operations, service and activities of local and wide area network systems; methods and techniques of installing and maintaining network devices; basic principles and practices of local and wide area network administration; pertinent Federal, State and local codes, laws and regulations.

    ABILITY

    Apply a wide variety of computer programming languages; create various reports, charts and other materials from multiple layers of data; detect, isolate and resolve system and application problems using logical and methodical processes; read, interpret and apply technical publications, manuals and other documents; install, troubleshoot, upgrade, test and support systems programs and applications; provide technical support to systems design and development projects; learn methods and techniques of complex system design and analysis; learn principles and procedures of system quality assurance and security; learn operational characteristics of systems hardware and software in multiple environments; learn to analyze procedures and data to develop logical solutions to complex systems problems; learn principles and practices of local and wide area network design, development and implementation; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.

    PHYSICAL/MENTAL REQUIREMENTS

    Mobility-Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting-Frequently 5-30 pounds; occasionally 70 pounds or less; Vision-Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity-Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking-Frequent talking/hearing in person and on the telephone; Emotional/Psychological-Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental-Frequent exposure to noise.

    BENEFITS

    Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021.

    Health Insurance: San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available.

    Dental Insurance: The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense.

    Vision Insurance: The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense.

    For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits.

    Life Insurance: The County provides eligible employees with life insurance coverage as follows:

    1 but less than 3 years of continuous service: $1,000
    3 but less than 5 years of continuous service: $3,000
    5 but less than 10 years of continuous service: $5,000
    10 years of continuous service or more: $10,000

    Employee may purchase additional term life insurance at the group rate.

    125 Flexible Benefits Plan: This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit).

    Retirement Plan: Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance.

    Deferred Compensation: The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available.

    Vacation: Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years.

    Holidays: Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time.

    Sick Leave: 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive: An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year.

    Bereavement Leave: 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child.

    Merit Salary Increase: New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step.

    Job Sharing: Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources.

    Educational Reimbursement Program: Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year.

    Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area.

    School Activities: Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities.

  • 22 Days Ago

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DOR DIRECTOR OF REHAB SERVICES
  • Links Staffing
  • Stockton, CA FULL_TIME
  • POSITION DESCRIPTION Responsible for the following rehabilitation services: Rehabilitation, Acute Therapy including Physical Therapy, Occupational Therapy and Speech Therapy. With the direction from t...
  • 19 Days Ago

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Director of Rehab Services
  • Rancho Seco Care Center
  • Galt, CA FULL_TIME
  • Responsible for the following rehabilitation services: Rehabilitation, Therapy including Physical Therapy, Occupational Therapy and Speech Therapy. With the direction from the Administrator, the posit...
  • 20 Days Ago

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Dining Services Director
  • The Oaks at Inglewood Assisted Living
  • Stockton, CA FULL_TIME
  • Do you have a passion to serve Seniors? More importantly, do you want to know that every day you are making a difference in a resident’s life? Then come join our team! Great Place to Work Certified – ...
  • 20 Days Ago

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Dining Services Director
  • The Oaks at Inglewood
  • Stockton, CA FULL_TIME
  • Do you have a passion to serve Seniors? More importantly, do you want to know that every day you are making a difference in a resident's life? Then come join our team! Great Place to Work Certified - ...
  • 20 Days Ago

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Director of Emergency Services RN
  • Impact Solutions Inc
  • Manteca, CA FULL_TIME
  • Director of Emergency Services RNManteca, CA$140-200K Signing Bonus Paid Relocation Full Benefits Signing BonusFULL TIME: DAYS Summary The Director of Emergency Services (Registered Nurse) is accounta...
  • 22 Days Ago

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Director of Resident Concierge Services
  • Bozzuto
  • Oakland, CA
  • At Bozzuto, it's all about experience. Whether it's the experience you bring, gain or give, we want your journey to be e...
  • 3/28/2024 12:00:00 AM

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Clinical Nurse Specialist - NICU
  • San Joaquin County, CA
  • Stockton, CA
  • Introduction This recruitment is being conducted to fill one full-time vacancy in San Joaquin General Hospital's Neonata...
  • 3/28/2024 12:00:00 AM

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Transaction Coordinator
  • Marcus & Millichap
  • Empire, CA
  • Marcus & Millichap's Institutional Property Advisors (IPA) seeks a self-motivated team-oriented Transaction Coordinator ...
  • 3/27/2024 12:00:00 AM

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Assistant Health Officer (CCS Medical Director)
  • San Joaquin County, CA
  • Stockton, CA
  • Introduction This recruitment is being held to fill (1) full-time vacancy in San Joaquin County Public Health Services (...
  • 3/27/2024 12:00:00 AM

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Senior Nurse Practitioner - Ambulatory (Part-time)
  • San Joaquin County, CA
  • Stockton, CA
  • Introduction This recruitment is being conducted to fill one vacancy in the Infectious Diseases/Oncology Clinic of San J...
  • 3/27/2024 12:00:00 AM

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Certified Nursing Assistant (CNA)
  • Crestwood Behavioral Health
  • Stockton, CA
  • Job Description Job Description Are you looking for a meaningful role in behavioral health and have the desire to work w...
  • 3/27/2024 12:00:00 AM

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Registered Nurse (RN)
  • Crestwood Behavioral Health
  • Stockton, CA
  • Job Description Job Description Are you looking for a meaningful role in behavioral health and have the desire to work w...
  • 3/26/2024 12:00:00 AM

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Customer Service Associate (ASC I)
  • California State University, Sacramento
  • Sacramento, CA
  • **Job no:** 507347 **Work type:** Staff **Location:** Sacramento **Categories:** Unit 7 - CSUEU - Clerical and Administr...
  • 3/24/2024 12:00:00 AM

Stockton is the county seat of San Joaquin County in the Central Valley of the U.S. state of California. Stockton was founded by Captain Charles Maria Weber in 1849 after he acquired Rancho Campo de los Franceses. The city is named after Robert F. Stockton, and it was the first community in California to have a name not of Spanish or Native American origin. The city is located on the San Joaquin River in the northern San Joaquin Valley and had an estimated population of 320,554 by the California Department of Finance for 2017. Stockton is the 13th largest city in California and the 63rd larges...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$195,021 to $288,114
Stockton, California area prices
were up 2.5% from a year ago

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