Client Services Director jobs in Sayreville, NJ

Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Client Services Director
  • Curion
  • Old Bridge, NJ FULL_TIME
  • Client Services Director (Consumer & Product Research) – Old Bridge, NJ/Deerfield, IL

    At Curion, we are embarking on a period of great transformation and revenue growth while increasing efficiency and productivity. To establish ourselves as the provider of choice for consumer and product testing, we need a professional who knows the industry and can connect with clients—from consumer insight professionals to R&D technical team members in large companies. We are currently looking for a Client Services Director to be the leading force that fuels our growing client relationships. The ideal person will have proven experience establishing and expanding client relationships, delivering great research work and ensuring customer satisfaction within your accounts. You will be a proactive and curious member of our growing account management team, responsible for achieving revenue targets while engaging your team to deliver great research.

    Key Responsibilities
    • The Director of Client Services is assigned a portfolio of clients, with the responsibility to grow the business within this portfolio. In order to drive revenue growth within the portfolio, it is expected that the Director will develop lasting, trust-based relationships with their respective clients
    • Responsible for creating a plan to deliver against stated revenue targets including quarterly / monthly projections, etc.
    • Propose and deliver solutions to solve problems for clients by understanding their business and research objectives and exceeding their expectations
    • Act as a subject matter expert, consultant and advisor on research methodologies
    • Perform prospecting activities such as cold calling, networking, and client visits in partnership with Global Strategy Director and VP
    • Follow-up with clients regularly to ensure needs are being met and identify opportunities for growth
    • Share Curion best practices for research, including advanced product research methods with clients and industry partners
    • Work with PM’s on specific projects to ensure the quality of deliverables
    • Mentor and develop junior team members by encouraging curiosity and growth, especially in the areas of new research methods, development of a strategic perspective and impactful reporting
    • Illustrate the value of Curion’s products and services to create growth opportunities; conduct annual account analysis to identify trends and opportunities
    • Perform prospecting activities such as online presentations, in-person networking and client visits to maintain and secure continued revenue growth amongst assigned clients
    • Stay current on key industry trends and research methodologies
    • Participate in brainstorming, team meetings, researching and assisting with program development for existing clients and new prospects
    • Coordinate internal and external resources to ensure quality and timely delivery of projects and results
    Skills and Qualifications
    • Experience in identification and application of consumer and product research tools and methodologies to drive product guidance and validation
    • Experience in the interpretation and use of advanced statistical data, DOEs, Category Appraisals, Benchmarking, Drivers of Liking, multi-variate analysis etc.
    • Ability to translate research results into actionable insights to support client objectives
    • Excellent planning and project management skills
    • Ability to be responsive to client requests in a high volume fast-paced environment
    • Experience in managing multiple projects at various stages of completion and to support PM’s, throughout project execution
    • Ability to understand client needs and the scoping of work in order to propose and negotiate fees and services
    • Experience overseeing budgets and expenses
    • Experience working with external vendors when necessary for qualitative and quantitative research
    • Proficiency in Microsoft Office and CRM software, with aptitude to learn systems
    • Willingness to travel as needed to meet with clients and prospects
    • Previous work experience in insights/market research and cross-functional team leadership; supply side preferred
    • Bachelor's degree in Food Science, Psychology, Market Research, Business/Marketing or related field

    Curion is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.
    About the company
    Curion specializes in delivering impactful insights to the world's top CPG companies, helping them develop winning, repeatedly purchased products. Curion’s deep data-driven product insights, sensory expertise, and state-of-the-art consumer centers enable them to uncover responses to critical client objectives. With over five decades of experience in the product testing industry, Curion is dedicated to guiding clients with their proprietary Product Experience and Performance (PXP™) platform, connecting brands to consumers at every step. As an innovator in the industry, Curion recently developed a groundbreaking benchmarking product testing method, the Curion Score™, which has become a trusted and sought after tool within the industry. As one of the largest product and consumer insights companies in the U.S., Curion has built a reputation for excellence and trust among the world's leading consumer brands. Curion’s commitment to innovation and expertise, coupled with a passion for delivering actionable insights, makes Curion a valuable partner for companies looking to develop and launch successful products.
  • 7 Days Ago

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Pharmaceutical Supply Transportation Services Coordinator
  • TSR Consulting Services, Inc (Confidential Client)
  • Brunswick, NJ CONTRACTOR
  • Transportation SpecialistThis role is 100% Onsite, New BrunswickWork Schedule: Mon - Fri, Business Hours Summary/Overview of this role:Provide expertise and assist with the shipping process, logistics...
  • 6 Days Ago

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Director, Client Sucess- Remote
  • Coronis Health
  • Morganville, NJ FULL_TIME
  • Position: Director Client Success Status: Full time, Exempt Reports to: Vice President Client Success, Behavioral Health Division Summary/Objective: The Client Success Director is a strong leader who ...
  • 1 Day Ago

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Patient care technician
  • HealthEcareers - Client
  • Brick, NJ FULL_TIME
  • Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted in con...
  • Just Posted

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Unit secretary
  • HealthEcareers - Client
  • Neptune, NJ FULL_TIME
  • Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted in con...
  • Just Posted

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Otolaryngologist ent
  • HealthEcareers - Client
  • Manasquan, NJ FULL_TIME
  • Ocean ENT is Seeking an Otolaryngologist for Hire in Central New Jersey Ocean ENT Otolaryngology is seeking an Otolaryngologist to join their successful practice in Toms River and Manasquan, NJ. Ocean...
  • 1 Month Ago

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0 Client Services Director jobs found in Sayreville, NJ area

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Director of Customer Service
  • AppleOne Employment Services
  • New York, NY
  • Our client is a large health plan located in NYC. They are in immediate need of a Director of Customer Service -Lead cal...
  • 4/24/2024 12:00:00 AM

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Senior Director of Customer Service
  • Tandym Group
  • New York, NY
  • A healthcare organization in New York is actively seeking an experienced and proven leader to join their staff as their ...
  • 4/24/2024 12:00:00 AM

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Director of Customer Service
  • Psacard
  • Jersey City, NJ
  • Location Turn your passion for collecting into a career at Collectors Universe. We're the leader in third-party authenti...
  • 4/24/2024 12:00:00 AM

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Director of Customer Service
  • Interstate Waste Services
  • Teaneck, NJ
  • Overview: Company Overview Interstate Waste Services, Inc. is one of the largest and fastest growing private solid waste...
  • 4/24/2024 12:00:00 AM

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Director of Customer Service
  • Skypath
  • New York, NY
  • Location New York A rare opportunity for a Director of Customer Service to join a travel start-up on a mission to disrup...
  • 4/22/2024 12:00:00 AM

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Senior Director of Customer Service
  • Momentum Resource Solutions
  • New York, NY
  • Job Description Job Description Senior Director of Customer Service Hybrid Schedule The Senior Director of Customer Serv...
  • 4/22/2024 12:00:00 AM

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Senior Director of Customer Service
  • Tandym Group
  • New York, NY
  • A healthcare organization in New York is actively seeking an experienced and proven leader to join their staff as their ...
  • 4/22/2024 12:00:00 AM

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Director, Premium Client Services - New York City FC
  • Legends
  • New York, NY
  • LEGENDS Founded in 2008, Legends' operating divisions worldwide include - Global Sales, Hospitality, Global Partnerships...
  • 4/21/2024 12:00:00 AM

Sayreville is a borough located on the Raritan River, near the Raritan Bay in Middlesex County, New Jersey, United States. As of the 2010 United States Census, the borough's population was 42,704, reflecting an increase of 2,327 (+5.8%) from the 40,377 counted in the 2000 Census, which had in turn increased by 5,391 (+15.4%) from the 34,986 counted in the 1990 Census. Sayreville was originally incorporated as a township on April 6, 1876, from portions of South Amboy Township. On April 2, 1919, the borough was reincorporated as the Borough of Sayreville and ratified by a referendum held on Apri...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$206,807 to $305,537
Sayreville, New Jersey area prices
were up 1.5% from a year ago

Client Services Director in Elyria, OH
This position is accountable for overall client delivery outcomes as well as management of the team in terms of productivity, human resourcing, process improvements & training, and implementing new Bobsled Marketing programs.
December 06, 2019
Client Services Director in Johnstown, PA
We help clients to develop a coherent plan and work with them to identify and develop compelling news stories and features.
February 18, 2020
Client Services Director in Flagstaff, AZ
You'll learn all these processes and how they can be customized for specific client situations.
January 07, 2020