Client Services Director jobs in Salina, KS

Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Client Services Coordinator
  • Private Health Management
  • Coffeyville, CO FULL_TIME
  • About PHM

    Private Health Management (PHM) is a distinctive healthcare company providing clinically sophisticated health memberships, complex care management, and health risk advisory services.


    Whether managing routine and preventative care or addressing serious or complex conditions, PHM’s rigorous integrated approach facilitates access to the latest information, top specialists, advanced diagnostics, and cutting-edge treatments. We consistently deliver better care and outcomes helping people live healthier, longer lives.

    We serve as a committed healthcare champion working directly with individuals and families, and with businesses that provide our services to their employees as a premium benefit. By maintaining independence from all providers and payors, we keep our clients’ interests at the heart of every care decision to achieve the best possible care and outcomes.


    We go further to find the best of what's possible in medicine for individuals, families, and for businesses that make their employees’ health a priority.


    About the Role

    PHM seeks an experienced Client Services Coordinator (CSC) with healthcare experience to serve in variety of clinical support, client care logistics, and administrative functions. Detail-oriented with excellent verbal and written communication skills in a medical or healthcare setting is an important requirement for this role. The CSC will report to the Manager, Client Services Operations.


    Primary Responsibilities

    • Provide proactive support and assessment of care needs through direct client communication (texts/calls/emails/portal messages/etc.)
    • Serve as an essential, extended member of the client’s care team and establish both personal and team credibility by bringing the best of PHM to serve a client’s need
    • Schedule all appointments as directed by client care team and/or physicians
    • Initiate contact with client through welcome email to introduce the Personal Care Team, coordinate registration completion, and initiate initial and ongoing medical records requests
    • Provide scheduling and billing assistance through coordination with physician offices and support services such as concierge nursing, molecular profiling companies, etc.
    • Order all required molecular and diagnostic testing as directed by client care team and/or physicians
    • Oversee creation and transfer of medical records portfolio and image share requests
    • Coordinate and ensure all action items/ follow-ups from client meetings are captured and complete
    • Work in conjunction with Research Assistant to determine clinical trial eligibility and enrollment process
    • Assist with internal documents/reports, and proofread client deliverables for grammar, spelling, formatting, and appropriateness of content
    • Continuous focus on increasing client satisfaction and team engagement through scalable processes and thorough documentation
    • Work in conjunction with Personal Care Team leads in the client renewal process as needed


    Qualifications

    • College graduate strongly preferred (BA or BS)
    • Two years of healthcare experience and care coordination preferred
    • Highly proficient with PowerPoint, Word, and Excel
    • Ability to deal with high acuity, well-accomplished individuals in a calm, pleasant and professional manner
    • Must meet the highest standards of ethics and personal integrity, with a demonstrated capacity for discretion and for handling confidential information with care


    Attributes

    The successful candidate will possess:

    • Excellent interpersonal skills and demonstrated ability to work with others effectively in teams
    • A creative thinker who brings innovative ideas, new perspectives, and a wealth of enthusiasm
    • High versatility and a desire for a multi-faceted role
    • Ability to multi-task and manage changing priorities
    • Works well under pressure and in a fast-paced environment
    • Exceptional written and verbal communication skills
    • Strong organizational and problem-solving skills
    • A positive, energetic, client-focused, can-do orientation


    Work Environment

    This is a remote role requiring that you live in one of the states where we currently have business operations – (AZ, CA, CO, FL, GA, IL, NC, NJ, NM, NY, OH, OR, PA, SC, TN, TX, UT, WA).


    PHM offers a competitive salary and a broad range of benefits to fit the needs of our diverse workforce. Learn more about us and what working at Private Health Management can mean for you.

    The salary range for this role is $55,000 - $66,000.


    EOE

    Private Health Management Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.

  • 2 Days Ago

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Client Services Representative
  • NVA
  • Wichita, KS FULL_TIME
  • Description & Requirements Job description Veterinary Emergency and Specialty Hospital of Wichita is interviewing for the following position: Client Service Representative 1st Shift Excellent opportun...
  • 12 Days Ago

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Client Services Representative
  • Travel by Tilly
  • Wichita, KS FULL_TIME
  • Join our dynamic team and immerse yourself in an environment that's all about support, fun, and creating unforgettable memories that last a lifetime! We firmly believe that while things may fade, expe...
  • 16 Days Ago

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Director of Nursing Services (RN)
  • Diversicare Healthcare Services
  • Sedgwick, KS FULL_TIME
  • Job ID: 2024-56013 Type: Regular Full-Time Location Name: Diversicare of Sedgwick Address: 712 North Monroe Ave Location: US-KS-Sedgwick Additional Posting Locations: US-KS-Wichita OverviewDiversicare...
  • 5 Days Ago

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Director of Permanency Services
  • TFI Family Services, Inc.
  • Arkansas, KS FULL_TIME
  • Description****Average salary is $73,403.00 (including wage, incentives, bonuses, overtime, shift differential, etc.) **** ***This position has Hybrid capabilities for those who reside around the Arka...
  • 6 Days Ago

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Director of Permanency Services
  • TFI Family Services, Inc.
  • Wichita, KS FULL_TIME
  • Description****Average salary is $73,403.00 (including wage, incentives, bonuses, overtime, shift differential, etc.) **** ***This position has Hybrid capabilities for those who reside around the Wich...
  • 6 Days Ago

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0 Client Services Director jobs found in Salina, KS area

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Certified Nurse Assistant-Clinic (CNA)
  • McPherson Hospital
  • Mcpherson, KS
  • McPherson Hospital - Job Description Mission statement Superior health care and exceptional service for each person, eve...
  • 3/26/2024 12:00:00 AM

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Waiver Service Specialist - Lincoln
  • State of Nebraska
  • Lincoln, KS
  • The work we do matters! Hiring Agency: Health & Human Services - Agency 25 Location: Lincoln Job Posting Hiring Rate: $2...
  • 3/25/2024 12:00:00 AM

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Plant Director
  • Schwan's
  • Salina, KS
  • Schwans Company, a U.S. affiliate of the global lifestyle company, CJ CheilJedang Corporation, is a leading U.S. manufac...
  • 3/24/2024 12:00:00 AM

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Part Time Retail Sales Associate - Sign On Bonus $1000
  • Cox Enterprises, Inc
  • Salina, KS
  • **Primary Location:** 2950 S 9th St , Salina , KS , US **Part Time Retail Sales Associate Sign On Bonus $1000** Cox Comm...
  • 3/24/2024 12:00:00 AM

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Cook
  • Healthcare Services Group, Inc.
  • SALINA, KS
  • Additional Information: #UrgentlyHiring Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner ...
  • 3/18/2024 12:00:00 AM

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Food Service Worker/Kitchen Helper/Dietary Aide
  • Healthcare Services Group, Inc.
  • SALINA, KS
  • Additional Information: #UrgentlyHiring Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner ...
  • 3/18/2024 12:00:00 AM

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Cook
  • Healthcare Services Group, Inc.
  • SALINA, KS
  • Additional Information: $1,200 retention bonus after meeting qualified milestones. Overview: Who We Are Healthcare Servi...
  • 3/7/2024 12:00:00 AM

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Food Service Worker/Kitchen Helper/Dietary Aide
  • Healthcare Services Group, Inc.
  • SALINA, KS
  • Additional Information: $1,200 retention bonus after meeting qualified milestones. Overview: Who We Are Healthcare Servi...
  • 3/7/2024 12:00:00 AM

Salina is located at 38°50′25″N 97°36′41″W / 38.84028°N 97.61139°W / 38.84028; -97.61139 (38.8402805, -97.6114237) at an elevation of 1,224 feet (373 m). Located in north-central Kansas at the intersection of Interstate 70 and Interstate 135, it is 81 miles (130 km) north of Wichita, Kansas, 164 miles (264 km) west of Kansas City, Missouri, and 401 miles (645 km) east of Denver, Colorado. Salina lies in the Smoky Hills region of the Great Plains approximately 6 miles (9.7 km) west-southwest of the confluence of the Saline and Smoky Hill Rivers. The Smoky Hill River runs north then northeast...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$170,258 to $251,530
Salina, Kansas area prices
were up 1.3% from a year ago

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