Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Private Health Management (PHM) is a distinctive healthcare company providing clinically sophisticated health memberships, complex care management, and health risk advisory services.
Whether managing routine and preventative care or addressing serious or complex conditions, PHM’s rigorous integrated approach facilitates access to the latest information, top specialists, advanced diagnostics, and cutting-edge treatments. We consistently deliver better care and outcomes helping people live healthier, longer lives.
We serve as a committed healthcare champion working directly with individuals and families, and with businesses that provide our services to their employees as a premium benefit. By maintaining independence from all providers and payors, we keep our clients’ interests at the heart of every care decision to achieve the best possible care and outcomes.
We go further to find the best of what's possible in medicine for individuals, families, and for businesses that make their employees’ health a priority.
About the Role
PHM seeks an experienced Client Services Coordinator (CSC) with healthcare experience to serve in variety of clinical support, client care logistics, and administrative functions. Detail-oriented with excellent verbal and written communication skills in a medical or healthcare setting is an important requirement for this role. The CSC will report to the Manager, Client Services Operations.
Primary Responsibilities
Qualifications
Attributes
The successful candidate will possess:
Work Environment
This is a remote role requiring that you live in one of the states where we currently have business operations – (AZ, CA, CO, FL, GA, IL, NC, NJ, NM, NY, OH, OR, PA, SC, TN, TX, UT, WA).
PHM offers a competitive salary and a broad range of benefits to fit the needs of our diverse workforce. Learn more about us and what working at Private Health Management can mean for you.
The salary range for this role is $55,000 - $66,000.
EOE
Private Health Management Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.
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