Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
CLIENT REPRESENTIVE
INSURANCE INDUSTRY
JCL Aviation Services, LLC is looking for a Client Representative to work out of its
Bluffton, SC headquarters. We are committed to providing the highest level of aviation insurance and consulting services to each and every client. By focusing on one industry, one area of insurance and on a small, select customer base, JCL is able to provide our clients with comprehensive, competitively priced insurance programs and unparalleled service. We work with a diverse client base of aircraft owners/operators and users, including unmanned aircraft systems, aviation/aerospace manufacturers, airport owners and operators.
As a Client Representative, you will play a vital role in our business interacting with customers and partners. Key responsibilities include assisting with the management of individual service needs while delivering best-in-class service. This position requires you to execute each task with precise attention to detail and accuracy.
Responsibilities include, but are not limited to:
Minimum Qualifications
Required Skills
Additional Considerations
We are interested in hiring the individual that fits this position well and will consider flexible options such as:
JCL is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. This is an hourly position, initially based on 18-20 hours per week. Salary and schedule adjustments may be made after the 90-day probationary period.
Job Type: Part-time
Pay: From $20.00 per hour
Expected hours: 18 – 20 per week
Benefits:
Schedule:
Education:
Experience:
Ability to Relocate:
Work Location: Hybrid remote in Bluffton, SC 29910