Client Services Director jobs in Norwalk, CA

Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

T
Director of Regional Sales and Client Services- Remote
  • Tristar Insurance
  • Long Beach, CA OTHER
  • Job Details

    Level:    Experienced
    Job Location:    Involuntary Remote - Long Beach, CA
    Position Type:    Full Time
    Education Level:    4 Year Degree
    Salary Range:    $100,000.00 - $130,000.00
    Travel Percentage:    Up to 50%
    Job Shift:    Day
    Job Category:    Business Development

    Description

    POSITION SUMMARY:

    remote with territory to be determined

    Generate leads and be responsible for revenue base growth through selling new business opportunities while expanding and/or maintaining the existing revenue base.  The territory will be assigned based on ability and accessibility to a region.

     

     

    DUTIES AND RESPONSIBILITIES:

     

    • Sell new business.*
    • Travel to prospective accounts, existing clients, trade shows, and corporate meetings / 50% travel*
    • Develop rapport and credibility with potential clients and industry consultants to enhance revenue growth opportunities.*
    • Respond to Requests for Proposals from potential clients.*
    • Present solutions and options to meet the needs of clients, thereby increasing the revenue potential.*
    • Participate in client implementation meetings in coordination with Client Services and Operations.*
    • Prepare new client implementation service guidelines.*
    • Service assigned accounts in coordination with Client Services and Operations; anticipate and meet client’s needs; troubleshoot problems; provide consulting advice, and meet service needs and requirements.*
    • Develop and facilitate sales presentations, as required.*
    • Maintain consistent contact at various client levels.*
    • Participate with client claims reviews as necessary in coordination with claim operations.
    • Work closely with other TRISTAR Client Services and Operations teams to ensure coordinated delivery of services to the client based on services purchased.
    • Attend trade shows, industry meetings, and events as required.
    • Other duties as assigned.

    Here are some of the benefits you can enjoy in this role:

     

    • Medical, Dental, Vision, Disability & Life insurance
    • 401 (k) plan
    • Paid time off
    • Paid holidays

     

     

     

    Qualifications


    QUALIFICATIONS REQUIRED:

      Education/Experience:  Bachelor’s degree in a related field (Business, Finance, Risk Management) (preferred); five (5) years of sales experience.

    At least 5 years experience in TPA or related business

     

     

    Knowledge, Skills, and Abilities:

    • Ability to prioritize multiple tasks and meet strict deadlines.
    •  Working knowledge of Excel, Word, and SalesForce.
    • Excellent written and verbal communication skills, including conveying technical details to clients and staff.
    • Ability to effectively present information and respond to questions from clients, vendors, and employees of the organization.
    • Knowledge of Solution Selling.
    • Ability to develop and understand TRISTAR’s services within Third Party Administration industry.
    • Excellent sales and customer service skills.
    • Ability to establish and maintain a high level of customer trust and confidence.
    • Ability to forge strong relationships.

     

    Other Qualifications

    • None.

     

     

    Mental and Physical Requirements: [see separate attachment for a copy of checklist of mental and physical requirements]

  • 5 Days Ago

A
Client Services Representative
  • ALS Environmental
  • Torrance, CA OTHER
  • Overview Imagine your future with us! At ALS, we encourage you to dream big.When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global t...
  • 1 Month Ago

A
Client Services Manager
  • Aflac
  • Long Beach, CA FULL_TIME,PART_TIME
  • *New! Do you want a career with unlimited earning potential, flexibility and a stable company?* *Job Description:* The Aflac Account Manager works directly with business owners to deliver voluntary, h...
  • 1 Month Ago

H
Dining Services - Director of Operations-In-Training
  • Healthcare Services Group, Inc.
  • TORRANCE, CA OTHER
  • Compensation RangeSalary Range: $90,000 - 100,000/annually, DOE Overview Why HCSG At HCSG, you will find a fulfilling, collaborative, committed, stimulating, and structured environment to help you suc...
  • 23 Days Ago

H
Client Services Manager (Children/Adolescent)
  • Harbor Regional Center
  • Long Beach, CA FULL_TIME
  • The Client Services Manager, under direction of the Department of Children & Adolescent Services Director, is responsible for managing the successful delivery of services and supports for our clients ...
  • 10 Days Ago

R
Director of Nursing Services Registered Nurse (RN) - Norwalk
  • Rockport Healthcare Services
  • Norwalk, CA FULL_TIME
  • Director of Nursing Services Position Description: Under the direction of the Administrator, the Director of Nursing Services is responsible for the administration and management of Nursing Services t...
  • 1 Month Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Client Services Director jobs found in Norwalk, CA area

C
Managing Director/Director Client Services
  • CFO's Domain
  • Los Angeles, CA
  • Title: Managing Director / Director of Client Services Company: CFO’s Domain Location: Los Angeles Compensation Structur...
  • 3/28/2024 12:00:00 AM

A
Director of Customer Service
  • Ardmore Home Design
  • City of Industry, CA
  • Job Description Job Description About Us Ardmore Home Design (AHD), founded in 2008, is a privately-owned, fast-paced, e...
  • 3/28/2024 12:00:00 AM

G
Director of Customer Relations
  • Good Tree Inc.
  • Los Angeles, CA
  • **Director of Customer Relations** * Los Angeles, CA * Full-Time * Sales * Director of Customer Relations Join our tech ...
  • 3/27/2024 12:00:00 AM

L
Customer Care Representative Irvine, CA Customer Care
  • Landsea Homes Corporation
  • Irvine, CA
  • * customer care representative **Customer Care Representative** **Location:** Irvine, CA **Primary Responsibilities Incl...
  • 3/26/2024 12:00:00 AM

B
Director of Customer Service
  • Bunzl Distribution NA
  • Compton, CA
  • ** Director of Customer Service** **Job Category****:** Telesales & Customer Service **Requisition Number****:** USA1901...
  • 3/25/2024 12:00:00 AM

P
Director of Customer Service
  • Pathnostics - A Diagnostics Solutions Company
  • Irvine, CA
  • **Director of Customer Service** ** Irvine, CA 1 week ago 35 applicants** ** Welcome back** Sign in to save **Director o...
  • 3/25/2024 12:00:00 AM

T
Customer Service Manager
  • The Judge Group
  • Ontario, CA
  • Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed fr...
  • 3/25/2024 12:00:00 AM

A
Director of Customer Service
  • Ardmore Home Design, Inc.
  • City of Industry, CA
  • About Us Ardmore Home Design (AHD), founded in 2008, is a privately-owned, fast-paced, entrepreneurial company where we ...
  • 3/24/2024 12:00:00 AM

Norwalk is a suburban city in Los Angeles County, California, United States. The population is estimated to be 107,096 as of 2014. It is the 58th most densely-populated city in California. Founded in the late 19th century, Norwalk was incorporated as a city in 1957. It is located 17 miles (27 km) southeast of downtown Los Angeles and is part of the Greater Los Angeles area. Norwalk is a member of the Gateway Cities Council of Governments. Norwalk's sister cities are Morelia, Michoacán, and Hermosillo, Sonora, in Mexico. Norwalk is located at 33°54′25″N 118°5′0″W / 33.90694°N 118.08333°W / 3...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$203,662 to $300,879
Norwalk, California area prices
were up 3.2% from a year ago

Client Services Director in Elyria, OH
This position is accountable for overall client delivery outcomes as well as management of the team in terms of productivity, human resourcing, process improvements & training, and implementing new Bobsled Marketing programs.
December 06, 2019
Client Services Director in Johnstown, PA
We help clients to develop a coherent plan and work with them to identify and develop compelling news stories and features.
February 18, 2020
Client Services Director in Flagstaff, AZ
You'll learn all these processes and how they can be customized for specific client situations.
January 07, 2020