Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Job Title: Client Services Director
Position located in: Williamsburg, VA or Wilmington, NC
Local Daily Media is looking for a hardworking, team focused, Client Services Director to lead the efforts of the Client Services team in multiple markets, while collaborating with the Sales team to ensure revenue goals are met.
To be successful in this role you should be super organized, detail-oriented, a team-player, able to apply critical thinking across all situations, knowledgeable of both sales techniques and technology, comfortable working with limited supervision, have a good grasp of accounting principles, and a willingness to be flexible and take on new challenges.
Duties & Responsibilities
Qualities & Qualifications
Job Type: Full-time
Pay: $48,000.00 - $58,000.00 per year
Benefits:
Schedule:
Work Location: Hybrid remote in Wilmington, NC 28403