Client Services Director jobs in Muskegon, MI

Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Client Services Rep
  • TentCraft
  • Traverse, MI FULL_TIME
  • Who are we?
    Rooted in humility, hard work, and some fun and a little weirdness (one of our six ‘Guiding Principles’), TentCraft is a capabilities rich manufacturer with a no-shame obsession with the world of experiential and outdoor marketing. We live, work and play in Traverse City, Michigan, and while you’ll find our work nationwide, we operate together from a single facility. Everything we design, engineer, build, print and sew happens under one roof and is proudly American made. Long story short, we’re one big talented team of LEAN thinkers dedicated to Make it Better from sea to shining sea for our clients and our TentCraft family. We’ve always got continuous improvement on our minds and creative solutions are our jam, so if we need to get a little scrappy to make magic actually happen, we’re down for that.
    Cool, right? Sound like you? Let’s talk.
    What are we looking for:
    Client Service Reps act as a liaison between sales, the customer, art, production, and shipping. That’s a lot, right? Because of this, you must be incredibly organized, efficient, patient and tall. Just kidding about the tall part, but you do need to be an excellent communicator and have above average computer and data entry abilities. This opportunity will give the successful candidate real life insights into Business Management and serving the end user of a US Manufactured product.
    Essential Job Functions:
    • Responsible for client communication related to the sale, manufacturing and delivery of their order
    • Data Entry into our CRM (SalesForce) with extreme attention to detail
    • Creating and working within Excel and Google Docs
    • Execute Purchase Orders, Non-Disclosure Agreements, Bills of Lading, and other authorizing agreements
    • Liaison between all departments, literally, you work with every other department… you are a true business partner
    • Communicating with FedEx in the event of delivery exceptions to help get the customer their product, possibly with tight timelines for events
    • Answering phones, emails and in person inquiries…possibly simultaneously
    • Understanding of all internal controls and departmental processes in order to best serve end customer. (Ex: Adobe Illustrator, Salesforce Quoting, Fabrication Methods, etc.)
    What you need:
    • A cover letter
    • Bachelors degree highly preferred
    • Customer Service experience
    • Must play nice with others
    • Multi-tasking level: EXPERT- can handle being pulled away from a task but also find their way back quickly
    • Familiarity with common computer applications
    • To really care about the work and your team (We need someone who cares about getting the customer what they need when they need it, because you want to, not because you have to. No exceptions.)
    • Patience. Sometimes the work is stressful
    • Fun and a little weirdness, it’s one of TentCraft’s core values, and a big part of the Client Service Team
    What we’ll give you:
    • Comprehensive benefits package, including medical, dental, vision, 401(k) with company match, 21 paid days off per year, cell phone reimbursement, health and wellness reimbursement, and more!
    • Opportunity – you won’t do busy work or avoid rocking the boat; you’ll have a palpable impact, contributing directly to operational success and expansion.
    • A flexible work schedule. Work/life balance is important to us, and we encourage you to be active outside the office! Though, flexibility also means being available for extended hours when needed
    • An job that will make all your friends jealous
    Bottom line:
    We began as a start-up company within a large organization and have experienced rapid and sustainable growth by hiring A people who are committed to the continued growth and success of this company. We offer a tremendous work environment, great leadership and all the help you could ever ask for. We aren’t interested in job-hoppers or anybody looking to dip their toes in the water. We want people ready to jump in the deep end and help us continue to gain market share from our competitors, introduce new products and become an even better turn-key vendor for our clients than we currently are. Our goal is for this to be the best job you’ve ever had.
    TentCraft, LLC. and its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants in employment on the basis of race, color, religion, age, sex, national origin, genetic information, disability, or any other characteristics as protected by federal, state or local law.
  • 10 Days Ago

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Client Accounting Services Supervisor
  • BRICKLEY DELONG P.C
  • Muskegon, MI FULL_TIME
  • Client Accounting Services (CAS) Supervisor Summary of Duties:The Client Accounting Services (CAS) Supervisor is responsible for the oversight and day-to-day operations of the CAS Department. The CAS ...
  • 1 Month Ago

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Director of Social Services
  • Trilogy Health Services
  • Muskegon, MI FULL_TIME
  • What You Can Expect:Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Serv...
  • 24 Days Ago

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Urgent care
  • HealthEcareers - Client
  • Grand Haven, MI FULL_TIME
  • Trinity Health Medical Group (THMG) is seeking dedicated and compassionate Physicians to join our Grand Haven Urgent Care team located in Grand Haven, Michigan. We are looking for a variety of provide...
  • 1 Month Ago

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Food Services Director
  • Yona Solutions
  • Traverse, MI FULL_TIME
  • Come rise above with Yona! Our employees are instrumental in maintaining a happy, healthy, and clean environment for the residents. We depend on our team members to be highly motivated, committed, and...
  • 21 Days Ago

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Director of Social Services
  • Harbor Terrace Senior Living
  • Muskegon, MI FULL_TIME
  • JOIN TEAM TRILOGY: Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Servi...
  • 24 Days Ago

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0 Client Services Director jobs found in Muskegon, MI area

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LPN Licensed Practical Nurse
  • Trinity Health Corporation
  • Muskegon, MI
  • Employment Type: Full time Shift: Description: RNs and LPNs Trinity Health Senior Communities (McAuley) Muskegon, MI Con...
  • 3/29/2024 12:00:00 AM

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McAuley Dir Social Services
  • Trinity Health Corporation
  • Muskegon, MI
  • Employment Type: Full time Shift: Day Shift Description: To plan, organize, develop, and direct the overall operation of...
  • 3/28/2024 12:00:00 AM

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Client Service Representative - Grand Rapids
  • Greenleaf Trust
  • Grand Rapids, MI
  • What's This Job All About? Provide world class service to external clients and assist with coordinating the efforts and ...
  • 3/27/2024 12:00:00 AM

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Professional Development Specialist (Obstetrics/Women's/Children's RN Educator)
  • Trinity Health
  • Muskegon, MI
  • Employment Type: Full timeShift: Day Shift Description: Consistent with the ANA Scope and Standards of Practice for Nurs...
  • 3/27/2024 12:00:00 AM

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ReStore Manager
  • Tri-Cities Area Habitat For Humanit
  • Norton Shores, MI
  • Job Description Job Description This position oversees the daily operations of the ReStore from opening to closing and t...
  • 3/27/2024 12:00:00 AM

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Dining Room Server - Spring Lake
  • American House Senior Living Communities
  • Spring Lake, MI
  • : 6:30am-2:30pm - Full Time Dining Room Server Position Summary: Under the general direction of Culinary Director and Di...
  • 3/27/2024 12:00:00 AM

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Camp Kitchen Aide
  • Pioneer Resources
  • Holton, MI
  • Job Description Job Description This position will start at the end of May or the beginning of June 2024. Make a Differe...
  • 3/27/2024 12:00:00 AM

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Field Service Representative
  • Windquest Group
  • Grand Rapids, MI
  • ** Field Service Representative** **Job Category****:** Sales **Requisition Number****:** FIELD001561 Showing 1 location...
  • 3/25/2024 12:00:00 AM

Muskegon (/mʌˈskiːɡən/) is a city in the U.S. state of Michigan, and is the largest populated city on the eastern shores of Lake Michigan. At the 2010 census the city population was 38,401. The city is the county seat of Muskegon County. It is at the southwest corner of Muskegon Township, but is administratively autonomous. The Muskegon Metro area had a population of 172,188 in 2010. It is also part of the larger Grand Rapids-Wyoming-Muskegon-Combined Statistical Area with a population of 1,321,557....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$170,678 to $252,150
Muskegon, Michigan area prices
were up 1.3% from a year ago

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