Client Services Director jobs in Medford, OR

Recruiting Opportunity Closes: 04.30.2024

Hourly Wage: $18.68

Hours Per Week: 40

Status: Non-Exempt / Full Time

Number of Positions: 1

Department: Social Services

Position Title: Client Services Resource Navigator

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Application Instructions:

Complete the online job application, upload a resume.

To apply online go to: Client Services Resource Navigator

To apply in person go to 304 Beatty St., Medford, OR 97501. Bring a resume and complete the job application provided to you. Incomplete applications will not be accepted.

Questions, contact Krystle Williams at krystle.williams@usw.salvationarmy.org or call (541) 773-6965. Ms. Williams is the sole point of contact for questions regarding this position.

Recruiting Accommodation Statement:

To obtain assistance with accommodations related to the American’s with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email thq.reporting.line@usw.salvationarmy.org, attention Eric Hansen or Sheila Jordan.

COVID-19

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.

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Scope of Position:

The Client Services Resource Navigator must possess the skills and desire to coordinate available resources from outside The Salvation Army and marry them with available resources within The Salvation Army to ensure clients have every opportunity to change their lives. This position requires a constant working relationship with community partners to help bridge the gap from The Salvation Army provided direct support services and other necessary goods and services the client needs for a successful transition out of homelessness and/or to maintain a stable life.

Knowledge, Skills and Abilities Required:

Essential Duties and Responsibilities:

It is the responsibility of each employee of The Salvation Army, Medford Citadel Corps, to reach out to people, without discrimination, in the name of The Salvation Army; helping to build whole people- spirit, soul and body!

Physical Requirements:

The employee is regularly required to sit for long periods of time operating a keyboard. Ability to stand and/or be physically active for up to two hours or more at a time. Must be able to walk, run, reach, and grasp with hands and arms, lift bend, and stoop. The employee may occasionally lift or move up to twenty-five pounds or more.

Some travel may be required within the state and in a company-provided vehicle. Must have a valid driver’s license and a good driving record (Note: Prior to appointment, finalists will be required to provide authorization to The Salvation Army to obtain their driving record.)

Working Conditions:

Works in an office environment with frequent interruptions, multiple deadlines, and competing priorities. Frequent phone and in-person contact with people from diverse backgrounds. Also work outside the office, connecting with clients waiting in line for social services as well as connecting with community partners and attending community engagement events. Work environment includes managing projects with conflicting requirements and tight deadlines.

MISCELLANEOUS:

The dress code of the Resource Navigator position is business causal. As this position works both in an office setting and out in the community at events, the employee should dress appropriately for their scheduled activities that day. The Salvation Army holds a high standard for professionalism, and the dress code for employees is no exception.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Education and Work Experience:

Supervisor: Social Services Manager

Experience

• Two years’ experience in Human Services working with a diverse population of individuals and families in crisis who may be under stress.

Education

• High School or Equivalent or better

Licenses & Certifications

• Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)