Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Mississippi First was founded in 2008 by Rachel Canter and her childhood friend, Sanford Johnson. Driven to change the fact that Mississippi has historically been last, our founders set a bold vision: a Mississippi first in education nationally. Mississippi First is a non-partisan, nonprofit, education policy organization that champions transformative policy solutions, ensuring educational excellence for every Mississippi child.
Reporting to the Executive Director and an integral part of the senior management team, the Deputy Director is a pre-K-12 policy expert who assists Mississippi First in developing and enacting its policy agenda. The Deputy Director will directly manage a team of (5) policy and special project team members, and assist the Executive Director in managing the executive team. As a pivotal member of the leadership team, the Deputy Director will work very closely with the Executive Director to understand the overall operations of Mississippi First and may serve to represent the organization during any absences of the Executive Director.
What You’ll Do (Implementation 100% of daily role)
Strategy
Management
Organizational Leadership
Other duties as assigned